Headline

Senior Product Manager (Ajio, Shein, Reliance Retail) | Ex - Paytm | IIM Bangalore | Certified Gen AI Expert | JU

About

🚀 Building AI-Powered Products at the Intersection of Retail, Ecommerce & Intelligence I lead Platform Product Management at Jio Platforms (AJIO, SHEIN, Reliance Fashion), architecting intelligent systems that transform how India's largest fashion ecosystem operates. My expertise spans Product Lifecycle Management, Demand Planning, and Supply Chain Optimization—where I've pioneered agentic AI workflows and multi-agent systems that drive real business impact. 💼 7+ Years of Platform PM Excellence At Paytm, I owned the Merchant Ecosystem—leading both Platform Products and the Paytm for Business App experience. My focus was monetization through subscriptions and enhancing merchant lifecycle from onboarding to retention. I built intelligent automation systems that reduced service TAT dramatically, deployed self-serve purchase flows for hardware products like Soundbox, and leveraged data analytics to identify revenue leakage patterns. Before that, at Kimberly Clark, I conceptualized AI features for their e-commerce platform using TF-IDF analysis, content health scoring, and market basket analysis. 🤖 Personal AI Product Portfolio Beyond my day job, I'm actively building AI products and sharing my journey. Check out my experiments with privacy-first AI applications, multi-agent systems, and emerging AI behaviors at my Product Portfolio. Let's connect and build the future! 🌟

Location

Bengaluru

AI stack

claude

cursor

hugging face

lovable

claudecode

Figma Make

Work experience

Senior Product Manager at Albertsons Companies India, Jul 2026 - Present · 1 mo, Bengaluru, AI Native Item Setup and Cataloging

Senior Product Manager - Ajio, Shein, Reliance Retail at Jio Platforms Limited (JPL), Nov 2024 - Jul 2026 · 1 y 8 mo, Bengaluru, Karnataka, India, Building platforms for Fast Fashion in India

Product Manager - Merchant Ecosystem Products at Paytm, Oct 2022 - Nov 2024 · 2 yrs 2 mos, Working as a Product Manager for the Device Subscriptions Product Group, which primarily includes 3 products – Subscription Engine, Billing Engine and Plan Master Management System. Responsible for end-to-end Merchant Experience, Retention and Engagement regarding Monetisation via Paytm for Business App - My Devices Page(MAU - ~27 lakhs). - Involved in end-to-end Product Lifecycle management of Monetisation Products in Merchant Ecosystem - Developing new products to ensure revenue realisation for the entire Offline Merchant business - Building new platform features/enhancements to support merchant delight features using Data Analysis - Facilitating monetisation for different Offline/ Online Merchant Businesses in Paytm ecosystem - Working parallely in three different products, one upstream and two downstream, in Paytm Merchant ecosystem - Working closely with business stakeholders, in devising new avenues to upsell and cross-sell, using advanced Business Analysis methods - Plugging revenue leakages for Merchant businesses in Paytm

Product Manager - Central Data Products at Paytm, Aug 2022 - Oct 2022 · 3 mos, - Introduced new Query Engine Optimisation feature universe, based on internal user interviews - Reduced 45% load on Internal Query Engine resources, thus reducing query time by 50% - Saved computing resources cost of around 2 Cr, by automation of repeat query results - Developed deployment plan for new internal Query Engine

Product Manager - Merchant Onboarding and Revenue at Paytm, Apr 2022 - Jul 2022 · 4 mos, - Built new device onboarding flow for a user base of 60 lakh merchants - Plugged annual revenue loss worth 6 Cr approx. from lost sales, by introducing new product flows - Automated revenue realisation of about ~80 Cr/per annum, by building automated systems - Increased productivity by reducing TAT by 75%, by introducing new product flows - Reduced errors in operations by 90%, by introducing automation in platform ecosystem

Product Management Live Project at Zuperly, Feb 2022 - Apr 2022 · 3 mos, - Worked on Gamification of user journey, user experience and engagement

Product Management Live Project at PhonePe, Sep 2021 - Dec 2021 · 4 mos, - Worked on the Merchant App, benchmarked 4 players, identified 10+ new features, prioritised 4

Senior Coordinator - Marketing at IIM Bangalore's Vista, Jan 2021 - Apr 2022 · 1 yr 4 mos, Bangalore Urban, Karnataka, India, - Merchandise Designer, generated 4.5L sales, increased social media followers by 1.7X - Led Campus Decor

Education

Master of Business Administration - MBA, Indian Institute of Management Bangalore

Bachelor of Engineering (B.E.), Mechanical Engineering, Jadavpur University