Senior Sales Admin Analyst - Aleph || CRM & Reporting Analysis ||Process Optimization || CRM Implementation & Customization ||Optimized Solutions || Gap Analysis || Data Analysis and Visualization || CRM

Mumbai, Maharashtra, India

Hyderabad, Telangana, India

Noida, Uttar Pradesh, India

Remote

Noida, Uttar Pradesh, India


Master of Science - MSc, Global Business Management
Rennes School of Business

PGDM, International Business
JAGSoM - Jagdish Sheth School of Management
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Results-driven CRM & reporting Analyst with a strong background of over 4 years in diagnosing business challenges, implementing innovative solutions, and optimizing both customer experiences and employee productivity. Effective Stakeholder Liaison; recognized for exceptional liaison skills, adept at understanding mass preferences, and maintaining productive relationships with stakeholders across global teams. Expertise in sales target planning, territory & account mapping, pipeline management, and contributing to sales compensation calculations and bonus tracking. Acted as a liaison between finance, product leaders, and global teams to update records, ensuring accurate calculations for bookings (New and renewals) and championed the process improvements through gap analysis
Hyderabad
claude
Senior Sales Admin Analyst at Aleph Group, Inc, Jul 2025 - Present · 1 yr 5 mos, Mumbai, Maharashtra, India
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Senior Sales Operations Analyst at HCL Software, Apr 2022 - Jan 2024 · 1 yr 10 mos, Noida, Uttar Pradesh, India, * Acting as a pivotal bridge between finance, Geo, and Product leaders to ensure the accurate updating of bookings records (New and renewals), essential for BCV and ACV calculations for each deal * Maintaining data integrity through routine de-duplication and cleansing activities, enhancing data accuracy * Collaborating with cross-functional teams to streamline global sales processes, enabling efficient data validation and reconciliation * Managing customer and deal information, generating comprehensive sales processing reports and analyses while leveraging tools like Power BI for data visualization * Contributing to ad hoc projects and reporting requisites, harnessing the power of Power BI for data-driven insights * Spearheading sales target planning, territory/account mapping, and pipeline management, fostering precision in forecast reviews * Preparing and presenting impactful reports for weekly Business Reviews, providing actionable insights to key stakeholders * Demonstrating analytical expertise by dissecting data for business partners, including bookings (New and Renewals Business) and dynamic pipeline analysis * Supervising sales compensation, collaborating with global teams & participating in sales commission and bonus calculations, and using Power BI for data analysis *Streamlining the global sales process in collaboration with cross-functional teams and supporting global sales operations through quick validation and data reconciliation activities. *Creation of leads, accounts, contacts, quotes, and opportunities Information in CRM. End-to-end management of deals through the complete process of Opportunity creation to Order booking. *Identifying and updating missing information (Geo’s, Industries & Fractals) to the respective accounts in CRM.
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Master of Science - MSc, Global Business Management, Rennes School of Business
PGDM, International Business, JAGSoM - Jagdish Sheth School of Management