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Suyash Agrawal

Senior Software Engineer | Saxecap | HumanicAI, DippyAI, Airblack, Paytm, Samsung | IIT-BHU

Gurugram

6+ years of work experience

SaxeCap
Jan 20251 yr 8 mosPresent

Dippy AI
Nov 20249 mosJul 2025

Toronto, Ontario, Canada

• Implemented a modular Kafka-based event-driven architecture to decouple services and eliminate system chokepoints and outages, forming a scalable foundation for all async operations across the platform; reduced P99 latency by 60% across critical workflows. • Built an A/B testing framework for benchmarking multiple LLM-based chat models, enabling performance comparisons and rapid iteration through data-driven insights; improved user stickiness by 15% and retention by 40%. • Designed and deployed an autonomous AI agent using X (formerly Twitter) APIs to post content and engage with users, boosting interaction and brand visibility; garnered 12K+ followers organically. • Set up a comprehensive observability framework with structured logging and Grafana dashboards, improving debugging, real-time monitoring, and system reliability.
Airblack
Jan 202411 mosNov 2024

Gurugram, Haryana, India

• Developed data pipelines using Python cron jobs and SQLAlchemy, centralizing data from different sources - MongoDB, Facebook Ads, Google Ads, and Intercom into Amazon Redshift and saved the Strategy team 20 hours in every cycle for deeper analysis. • Engineered a counselling scheduler for the sales team, integrating Google APIs (Gmeet, Gmail, Geolocation), streamlining processes across CRM, servers, and event management. • Configured Metabase on top of Amazon Redshift and crafted SQL-based dashboards for cross-functional teams, contributing to a 75% increase in quarterly revenue by providing actionable insights. • Led the implementation of the ONEST protocol (ONDC’s skilling arm), resulting in a 28% uplift in lead generation and visibility for the business.
Airblack
May 20212 yrs 8 mosDec 2023

• Designed and developed a course management system, reducing tech dependency and boosting revenue by 125% within a quarter. • Implemented backend-driven architecture for mobile app APIs, allowing for dynamic updates based on user personas without needing regular app updates, enhancing app flexibility. • Successfully migrated the infrastructure from EC2 to ECS on AWS, optimizing CI/CD processes, enabling auto-scaling, and reducing costs by 20%. • Developed and integrated a custom CRM solution using Leadsquared APIs, improving data synchronisation and customer relationship management. • Developed an internal dashboard from scratch using Retool, enhancing efficiency across Operations, Brand, and MX for daily activities. • Awarded "Extreme Entrepreneur Award": Recognised for driving impact by owning new initiatives and successfully scaling them, contributing to the company's growth.
Airblack
Dec 20206 mosMay 2021

• Integrated payment gateways (Razorpay, Stripe, GoKwik) into the checkout flow, automating membership creation and reducing manual revenue tasks by 80%. • Developed REST APIs for a feed feature similar to Instagram Reels within the Airblack app, increasing Monthly Active Users (MAU) from 5K to 30K. • Fast-Track Promotion: Promoted to SDE-2 within 6 months due to exceptional performance, strong ownership of projects and technical proficiency.
Paytm
Jul 20191 yrJun 2020

Noida Area, India

Designed and developed a QR code based customer on-boarding system for Paytm Fastag. Used REST APIs, Java, Spring, Hibernate, MySQL tech stack for this project. Acquired 1.5 lakh new customers in 2 months with the newly introduced system.
Samsung Electronics
May 20183 mosJul 2018

Noida

Implemented a gesture recognition model using pyTorch and CUDA for smart appliance control system. Added features like multi-stage graph construction and kalman filters for smooth pose estimation to the model.
GitHub
@suyash2702

Suyash’s AI Stack

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claude code
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claude
cursor
cursor
gemini
gemini
hugging face
hugging face
obsidian
obsidian

Education

Indian Institute of Technology (Banaras Hindu University), Varanasi

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering

Indian Institute of Technology (Banaras Hindu University), Varanasi

20154 yrs2019

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Headline

Senior Software Engineer | Saxecap | HumanicAI, DippyAI, Airblack, Paytm, Samsung | IIT-BHU

About

Over the past 6+ years, I’ve worked across startups, led core systems, and recently got deep into AI. Comfortable with Java, Node.js, Python and everything from quick MVPs to clean microservice setups. IIT (BHU) grad, curious by default.

Location

Gurugram

AI stack

claude code

claude

cursor

gemini

hugging face

obsidian

Work experience

Senior Software Engineer at SaxeCap, Jan 2025 - Present · 1 yr 8 mos

Software and AI Engineer at Dippy AI, Nov 2024 - Jul 2025 · 9 mos, Toronto, Ontario, Canada, • Implemented a modular Kafka-based event-driven architecture to decouple services and eliminate system chokepoints and outages, forming a scalable foundation for all async operations across the platform; reduced P99 latency by 60% across critical workflows. • Built an A/B testing framework for benchmarking multiple LLM-based chat models, enabling performance comparisons and rapid iteration through data-driven insights; improved user stickiness by 15% and retention by 40%. • Designed and deployed an autonomous AI agent using X (formerly Twitter) APIs to post content and engage with users, boosting interaction and brand visibility; garnered 12K+ followers organically. • Set up a comprehensive observability framework with structured logging and Grafana dashboards, improving debugging, real-time monitoring, and system reliability.

Software Engineer III at Airblack, Jan 2024 - Nov 2024 · 11 mos, Gurugram, Haryana, India, • Developed data pipelines using Python cron jobs and SQLAlchemy, centralizing data from different sources - MongoDB, Facebook Ads, Google Ads, and Intercom into Amazon Redshift and saved the Strategy team 20 hours in every cycle for deeper analysis. • Engineered a counselling scheduler for the sales team, integrating Google APIs (Gmeet, Gmail, Geolocation), streamlining processes across CRM, servers, and event management. • Configured Metabase on top of Amazon Redshift and crafted SQL-based dashboards for cross-functional teams, contributing to a 75% increase in quarterly revenue by providing actionable insights. • Led the implementation of the ONEST protocol (ONDC’s skilling arm), resulting in a 28% uplift in lead generation and visibility for the business.

Software Engineer II at Airblack, May 2021 - Dec 2023 · 2 yrs 8 mos, • Designed and developed a course management system, reducing tech dependency and boosting revenue by 125% within a quarter. • Implemented backend-driven architecture for mobile app APIs, allowing for dynamic updates based on user personas without needing regular app updates, enhancing app flexibility. • Successfully migrated the infrastructure from EC2 to ECS on AWS, optimizing CI/CD processes, enabling auto-scaling, and reducing costs by 20%. • Developed and integrated a custom CRM solution using Leadsquared APIs, improving data synchronisation and customer relationship management. • Developed an internal dashboard from scratch using Retool, enhancing efficiency across Operations, Brand, and MX for daily activities. • Awarded "Extreme Entrepreneur Award": Recognised for driving impact by owning new initiatives and successfully scaling them, contributing to the company's growth.

Software Engineer I at Airblack, Dec 2020 - May 2021 · 6 mos, • Integrated payment gateways (Razorpay, Stripe, GoKwik) into the checkout flow, automating membership creation and reducing manual revenue tasks by 80%. • Developed REST APIs for a feed feature similar to Instagram Reels within the Airblack app, increasing Monthly Active Users (MAU) from 5K to 30K. • Fast-Track Promotion: Promoted to SDE-2 within 6 months due to exceptional performance, strong ownership of projects and technical proficiency.

Software Engineer at Paytm, Jul 2019 - Jun 2020 · 1 yr, Noida Area, India, Designed and developed a QR code based customer on-boarding system for Paytm Fastag. Used REST APIs, Java, Spring, Hibernate, MySQL tech stack for this project. Acquired 1.5 lakh new customers in 2 months with the newly introduced system.

Software Development Intern at Samsung Electronics, May 2018 - Jul 2018 · 3 mos, Noida, Implemented a gesture recognition model using pyTorch and CUDA for smart appliance control system. Added features like multi-stage graph construction and kalman filters for smooth pose estimation to the model.

Education

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, Indian Institute of Technology (Banaras Hindu University), Varanasi

Public links

github: https://github.com/suyash2702