---
title: "Susmita Bhaskar - CSE in West Bengal | Tal"
description: "Meet Susmita Bhaskar, Technical Support Executive | Broadband & Mobile Network | ECE Final year B-Tech student based in West Bengal."
image: "https://tal.club/meet/susmita/share-image"
---

# Susmita Bhaskar on Tal

## Headline

Technical Support Executive \| Broadband & Mobile Network \| ECE Final year B\-Tech student

## Location

West Bengal

## Work experience

CSE at Reliance Jio Infocomm Limited, Oct 2023 \- Present · 2 yrs 9 mos, Kolkata, West Bengal, India, Provided technical and customer support for broadband and mobile network services in a telecom environment\. Handled connectivity, data speed, signal, and service\-related issues efficiently\.Performed first\-level network troubleshooting and guided customers through resolutions\. Logged incidents and escalated technical issues to backend teams as per SLA\. Assisted with activation and voice/data technical queries\. Maintained high standards of customer satisfaction and service quality\.

## Education

Bachelor of Technology \- BTech, Electronics and communication engineering, Dr\. Sudhir Chandra Sur Degree Engineering College

diploma, electronics and telecommunication engeenering, JIS School of Polytechnic \(JISSP\)

[View the original profile](https://tal.club/meet/susmita)

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