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Sushree S.

Senior Product Manager | GenAI & Agentic AI in Production | Retail, FinTech, Banking | £50M+ revenue driven | IIM, Kozhikode | CSPO

Bengaluru

7+ years of work experience

Tesco
Jul 20242 yrs 4 mosPresent

Bengaluru, Karnataka, India

Tech Product manager on core retail platform building products which drive Better Product Range being available for consumers across different propositions like Stores, Online, Express Delivery, Media, advertising etc. The products which I manage drive top line and bottom line and are crucial to gain marketshare. These products use best in class AI/ML embedded features, AI orchestration, Analytical and transactional data with an extendable microservices architecture to help achieve the OKRs.
Wells Fargo
Nov 20211 yr 7 mosMay 2023

Bengaluru, Karnataka, India

• Improved customer satisfaction (NPS) from 53 to 72 by leading platform modernization and building scalable, interoperable product capabilities that enhanced user experience and operational efficiency. • Delivered $4M in annual cost savings by launching automated compliance and risk-management solutions, reducing operational overhead and improving regulatory readiness. • Led and mentored a team of Product Managers and Associate Product Managers, driving product strategy, roadmap execution, talent development, and cross-functional alignment. • Increased product delivery velocity by 30% through agile transformation, streamlined prioritization, and improved collaboration across Product, Engineering, Design, and Program Management teams. • Enhanced data quality and governance by 48%, enabling more accurate analytics, customer insights, and data-driven decision-making across the organization.
Standard Chartered
May 20217 mosNov 2021

Bengaluru, Karnataka, India

• Owned product strategy, discovery, and roadmap for a global Developer Experience platform, delivering scalable APIs and self-service capabilities that drove 690% adoption and improved engineering productivity. • Defined product KPIs, OKRs, and success metrics, enabling data-driven decision-making and establishing a single source of truth for platform performance. • Increased delivery velocity by 30% through agile transformation, cross-functional leadership, and streamlined prioritization across Product, Engineering, and Program teams.
NatWest Group
Sep 20182 yrs 8 mosApr 2021

Bengaluru, Karnataka, India

• Drove 460% user adoption growth by transforming a standalone product into an API-first platform, leveraging product analytics, funnel optimization, and customer insights to improve acquisition and engagement. • Owned product strategy, vision, roadmap, and OKRs for a customer insights platform, delivering ML-powered personalization features that increased adoption by an additional 320% and enhanced customer value. • Increased cross-functional delivery velocity by 20% through agile process improvements, experimentation (A/B testing), data-driven product decisions, and strong collaboration across Product, Engineering, Design, and Program teams.
Xola
Sep 20171 yrAug 2018

Bengaluru Area, India

• Grew seller adoption by 380% and reduced onboarding time by 50% through onboarding optimization, workflow automation, and API integrations, improving platform scalability and marketplace growth. • Owned product strategy, vision, roadmap, and GTM for a marketplace platform, increasing seller NPS from 48 to 76 through user research, experience redesign, and customer-centric product improvements. • Reduced support tickets by 70% and funnel drop-offs by 80% by leveraging AI-powered self-service capabilities, product analytics, experimentation (A/B testing), and data-driven optimization.

Sushree’s AI Stack

claude
claude
lovable
lovable
mistral
mistral
openai
openai
Canva Magic Studio
Canva Magic Studio
Figma Make
Figma Make

Education

Indian Institute of Management, Kozhikode

PG advanced certificate Program, Product Management

Indian Institute of Management, Kozhikode

Biju Patnaik University of Technology, Odisha

Bachelor of Technology - BTech, Electronics & Telecommunication

Biju Patnaik University of Technology, Odisha

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Headline

Senior Product Manager | GenAI & Agentic AI in Production | Retail, FinTech, Banking | £50M+ revenue driven | IIM, Kozhikode | CSPO

About

Senior Product Manager with 17+ years of experience building and scaling AI/ML, GenAI, and Agentic AI products across Retail, Banking, FinTech, and Enterprise SaaS. I specialize in transforming complex business challenges into scalable, customer-centric products that drive growth, operational efficiency, and measurable business outcomes. Over the course of my career, I have led cross-functional teams to deliver AI-powered platforms that generated £50M+ in revenue growth, achieved multi-million-pound annual cost savings through intelligent automation, and significantly improved customer satisfaction and engagement metrics. My experience spans product strategy, product discovery, roadmap planning, platform modernization, AI product development, data-driven decision-making, and stakeholder management across global organizations. I am passionate about building AI-native products and high-performing team and have a strong track record of taking products from concept to scale, aligning business goals with customer needs, and partnering with engineering, design, data science, and business teams to deliver impactful solutions. My expertise includes Generative AI, Agentic AI, Machine Learning, Product Analytics, Platform Products, Payments, Customer Experience, Digital Transformation, and Enterprise SaaS

Location

Bengaluru

AI stack

claude

lovable

mistral

openai

Canva Magic Studio

Figma Make

Work experience

Senior Product Manager at Tesco, Jul 2024 - Present · 2 yrs 4 mos, Bengaluru, Karnataka, India, Tech Product manager on core retail platform building products which drive Better Product Range being available for consumers across different propositions like Stores, Online, Express Delivery, Media, advertising etc. The products which I manage drive top line and bottom line and are crucial to gain marketshare. These products use best in class AI/ML embedded features, AI orchestration, Analytical and transactional data with an extendable microservices architecture to help achieve the OKRs.

Lead Product Owner / VP at Wells Fargo, Nov 2021 - May 2023 · 1 yr 7 mos, Bengaluru, Karnataka, India, • Improved customer satisfaction (NPS) from 53 to 72 by leading platform modernization and building scalable, interoperable product capabilities that enhanced user experience and operational efficiency. • Delivered $4M in annual cost savings by launching automated compliance and risk-management solutions, reducing operational overhead and improving regulatory readiness. • Led and mentored a team of Product Managers and Associate Product Managers, driving product strategy, roadmap execution, talent development, and cross-functional alignment. • Increased product delivery velocity by 30% through agile transformation, streamlined prioritization, and improved collaboration across Product, Engineering, Design, and Program Management teams. • Enhanced data quality and governance by 48%, enabling more accurate analytics, customer insights, and data-driven decision-making across the organization.

Senior Product Manager, DevX Platform at Standard Chartered, May 2021 - Nov 2021 · 7 mos, Bengaluru, Karnataka, India, • Owned product strategy, discovery, and roadmap for a global Developer Experience platform, delivering scalable APIs and self-service capabilities that drove 690% adoption and improved engineering productivity. • Defined product KPIs, OKRs, and success metrics, enabling data-driven decision-making and establishing a single source of truth for platform performance. • Increased delivery velocity by 30% through agile transformation, cross-functional leadership, and streamlined prioritization across Product, Engineering, and Program teams.

Senior Product Owner / AVP, Insights Platform at NatWest Group, Sep 2018 - Apr 2021 · 2 yrs 8 mos, Bengaluru, Karnataka, India, • Drove 460% user adoption growth by transforming a standalone product into an API-first platform, leveraging product analytics, funnel optimization, and customer insights to improve acquisition and engagement. • Owned product strategy, vision, roadmap, and OKRs for a customer insights platform, delivering ML-powered personalization features that increased adoption by an additional 320% and enhanced customer value. • Increased cross-functional delivery velocity by 20% through agile process improvements, experimentation (A/B testing), data-driven product decisions, and strong collaboration across Product, Engineering, Design, and Program teams.

Product Owner, Seller Marketplace at Xola, Sep 2017 - Aug 2018 · 1 yr, Bengaluru Area, India, • Grew seller adoption by 380% and reduced onboarding time by 50% through onboarding optimization, workflow automation, and API integrations, improving platform scalability and marketplace growth. • Owned product strategy, vision, roadmap, and GTM for a marketplace platform, increasing seller NPS from 48 to 76 through user research, experience redesign, and customer-centric product improvements. • Reduced support tickets by 70% and funnel drop-offs by 80% by leveraging AI-powered self-service capabilities, product analytics, experimentation (A/B testing), and data-driven optimization.

Education

PG advanced certificate Program, Product Management, Indian Institute of Management, Kozhikode

Bachelor of Technology - BTech, Electronics & Telecommunication, Biju Patnaik University of Technology, Odisha