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Sushma Alva

Aspiring QA/ Delivery Manager | 11 Years Building Test Strategy & Leading Teams | Business Analysis

Greater Bengaluru Area

12+ years of work experience

Omnicom Global Solutions
Apr 20242 y 2 moJun 2026

Bengaluru, Karnataka, India

Jan 20242 y 5 moJun 2026

Whitefield

Lead end-to-end QA activities across Agile teams for enterprise products. Define QA strategy, test plans, estimations, release readiness, and quality gates. Mentor and coach a team of 5 QA engineers through regular feedback, career development, and knowledge-sharing sessions. Drive automation adoption, reaching 80% test automation coverage and cutting regression cycle time from 16 hours to 6 hours. Collaborate with Product Managers, Engineering, Customer Success, and business stakeholders. Lead defect triage, root cause analysis, and retrospectives, improving defect leakage rate by 50% through continuous process improvements. Own QA reporting, release metrics, and quality sign-offs. Acted as Scrum Master for cross-functional Agile teams, facilitating Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives while ensuring adherence to Scrum principles. Collaborated with Product Owners to prioritize backlogs, refine user stories, and align sprint goals with business objectives. Removed team impediments and tracked sprint progress using Velocity, Burndown Charts, and Sprint Predictability metrics. Coached development and QA teams on Agile best practices, leading retrospective action items that improved productivity, delivery efficiency, and release predictability.
Annalect India
Apr 20222 yrs 1 moApr 2024

India

May 20203 yrs 9 mosJan 2024

Developed test strategies, test plans, and regression suites. Created QA dashboards and quality reports for leadership. Partnered with developers to improve release quality and defect resolution. Streamlined QA processes across multiple Agile teams.
Annalect India
May 20202 yrsApr 2022

India

Manual Testing | Automation | C# | Selenium | Python| Marketing | Media services | Advertising | Campaigns | Technology
Mphasis
Jan 20182 yrs 5 mosMay 2020

Bangalore

Manual Testing| Automation| C#| Selenium |Microfinance
Mphasis
Jan 20155 yrs 1 moJan 2020

Executed functional, regression, integration, and performance testing. Prepared test scenarios and test data. Collaborated with cross-functional teams to deliver quality software.
Mphasis
Jan 20153 yrs 1 moJan 2018

Bengaluru, Karnataka, India

Backend Development | End to End Testing| Microfinance
Prime Focus Technologies
Jan 20141 yr 1 moJan 2015

Greater Bengaluru Area

Internship| Project| Content writing| subtitle| SEO

Sushma’s AI Stack

claude
claude
gemini
gemini

Education

Master of Computer Applications (M.C.A.)

AIMIT, St. Aloysius Institute of Management and Information Technology

20113 yrs2014
St Aloysius Institute of Management and Information Technology (AIMIT)

Master of Computer Applications

St Aloysius Institute of Management and Information Technology (AIMIT)

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Headline

Aspiring QA/ Delivery Manager | 11 Years Building Test Strategy & Leading Teams | Business Analysis

About

I’m a QA and Quality Engineering professional with 11+ years of experience in software quality, QA leadership, Agile delivery, and people management. Throughout my career, I’ve worked closely with Product, Engineering, Business, and cross-functional teams to build effective testing strategies, improve quality processes, manage releases, and deliver reliable software. My experience includes: • QA leadership and people management • Test strategy, planning, execution, and quality metrics • Functional, regression, integration, API, and automation testing • Agile/Scrum delivery and stakeholder collaboration • Jira, Playwright, Postman, JMeter, and other QA tools • Process documentation and continuous improvement • AI/model evaluation and quality assessment I’m particularly interested in opportunities where I can combine my QA expertise with leadership, team development, process improvement, and delivery ownership. Currently exploring opportunities such as: QA Manager | Quality Engineering Manager | QA Lead | Test Manager | Project Manager | AI Evaluation / Quality roles I enjoy building structured processes, documenting knowledge, mentoring teams, and creating a culture where quality is everyone's responsibility.

Location

Greater Bengaluru Area

AI stack

claude

gemini

Work experience

Lead QA - Business Analysis & Product owner at Omnicom Global Solutions, Apr 2024 - Jun 2026 · 2 y 2 mo, Bengaluru, Karnataka, India

Business Analyst at Annalect India | Omnicom Media Group, Jan 2024 - Jun 2026 · 2 y 5 mo, Whitefield, Lead end-to-end QA activities across Agile teams for enterprise products. Define QA strategy, test plans, estimations, release readiness, and quality gates. Mentor and coach a team of 5 QA engineers through regular feedback, career development, and knowledge-sharing sessions. Drive automation adoption, reaching 80% test automation coverage and cutting regression cycle time from 16 hours to 6 hours. Collaborate with Product Managers, Engineering, Customer Success, and business stakeholders. Lead defect triage, root cause analysis, and retrospectives, improving defect leakage rate by 50% through continuous process improvements. Own QA reporting, release metrics, and quality sign-offs. Acted as Scrum Master for cross-functional Agile teams, facilitating Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives while ensuring adherence to Scrum principles. Collaborated with Product Owners to prioritize backlogs, refine user stories, and align sprint goals with business objectives. Removed team impediments and tracked sprint progress using Velocity, Burndown Charts, and Sprint Predictability metrics. Coached development and QA teams on Agile best practices, leading retrospective action items that improved productivity, delivery efficiency, and release predictability.

Senior Software Quality Assurance Analyst at Annalect India, Apr 2022 - Apr 2024 · 2 yrs 1 mo, India

Senior Software Quality Analyst at Annalect India | Omnicom Media Group, May 2020 - Jan 2024 · 3 yrs 9 mos, Developed test strategies, test plans, and regression suites. Created QA dashboards and quality reports for leadership. Partnered with developers to improve release quality and defect resolution. Streamlined QA processes across multiple Agile teams.

Quality Assurance Analyst at Annalect India, May 2020 - Apr 2022 · 2 yrs, India, Manual Testing | Automation | C# | Selenium | Python| Marketing | Media services | Advertising | Campaigns | Technology

Automation Engineer at Mphasis, Jan 2018 - May 2020 · 2 yrs 5 mos, Bangalore, Manual Testing| Automation| C#| Selenium |Microfinance

Software Test Engineer at Mphasis, Jan 2015 - Jan 2020 · 5 yrs 1 mo, Executed functional, regression, integration, and performance testing. Prepared test scenarios and test data. Collaborated with cross-functional teams to deliver quality software.

Software Engineer at Mphasis, Jan 2015 - Jan 2018 · 3 yrs 1 mo, Bengaluru, Karnataka, India, Backend Development | End to End Testing| Microfinance

Media Associate at Prime Focus Technologies, Jan 2014 - Jan 2015 · 1 yr 1 mo, Greater Bengaluru Area, Internship| Project| Content writing| subtitle| SEO

Education

Master of Computer Applications (M.C.A.), AIMIT, St. Aloysius Institute of Management and Information Technology

Master of Computer Applications, St Aloysius Institute of Management and Information Technology (AIMIT)