---
title: "Sushant Soude - Associate Director of Operations in Pune | Tal"
description: "Meet Sushant Soude, Associate Director - Native based in Pune. AI stack includes anthropic apis, claude code, and claude."
image: "https://tal.club/meet/sushant-soude/share-image"
---

# Sushant Soude on Tal

## Headline

Associate Director \- Native

## Location

Pune

## AI stack

anthropic apis

claude code

claude

openai

## Work experience

Associate Director of Operations at Native by Urban Company, Jan 2026 \- Present · 11 mos, Bengaluru, Led end\-to\-end commissioning of an additional contract manufacturing facility in 5 months — establishing 1,500 devices/shift capacity, implementing full backward traceability across the supply chain, and onboarding an 80% female workforce to meet growing demand\. Developed an end\-to\-end traceability system for tracking quality right from suppliers IQC, PQC, OQC to assembly line IQC leading to improved rejection control on line from 2% to less than 1%\. Authored Vendor Quality Agreements across all water purifier BOM items, embedding CTQs, PPAP, inspection plans, and supplier liability clauses — reducing incoming defect rate by \~55%\.

General Manager Operations at Native by Urban Company, Dec 2023 \- Dec 2025 · 2 yrs 1 mo, Led a team of 7 managers and 20\+ CMU leads at one of the largest plants \(capacity: 1,000 water purifiers/day\), responsible for planning, line productivity, quality, and cost of goods\. Scaled manufacturing capacity from 300 to 1,000 devices/day through strategic line restructuring, optimised manpower sourcing, automation, and digital monitoring while improving the productivity by \~80% and a 303% increase in revenue YoY \(FY24 vs FY25\)\. Reduced market complaints by 40 pp by instituting robust process controls, revising SOPs, establishing a DOJO training centre and embedding structured RCA and CAPA systems\. Lowered device COGS by \~16% across SKUs through process excellence, engineering design optimisation, and supplier cost reduction initiatives, delivering annual savings of ₹14 Cr\. Streamlined the spares ecosystem by introducing 82 standardised components, ensuring backward compatibility, which led to a 37% improvement in on\-time service job completion\. Led end\-to\-end New Product Introduction \(NPI\) for four next\-generation water purifiers — driving design validation, supplier readiness, pilot builds, and seamless production ramp\-up\. Developed and qualified 20\+ new vendors, establishing supplier quality systems incorporating IQC, PQC, and OQC frameworks, to ensure consistent part quality and delivery reliability\.

Assistant Manager at ITC Limited, May 2023 \- Dec 2023 · 8 mos, Banglore, Projects and Primary Manitenance

Assistant Manager at ITC Limited, May 2021 \- May 2023 · 2 yrs 1 mo, Saharanpur, Uttar Pradesh, India, Projects and Utilities Management

GET at ITC Limited, Aug 2020 \- Apr 2021 · 9 mos, Saharanpur, Uttar Pradesh, India

## Education

Bachelor of Technology, Mechanical Engineering, College of Engineering, Pune \(COEP\)

[View the original profile](https://tal.club/meet/sushant-soude)

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