Associate Director - Native

Bengaluru


Banglore

Saharanpur, Uttar Pradesh, India

Saharanpur, Uttar Pradesh, India




Bachelor of Technology, Mechanical Engineering
College of Engineering, Pune (COEP)
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Pune
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Associate Director of Operations at Native by Urban Company, Jan 2026 - Present · 11 mos, Bengaluru, Led end-to-end commissioning of an additional contract manufacturing facility in 5 months — establishing 1,500 devices/shift capacity, implementing full backward traceability across the supply chain, and onboarding an 80% female workforce to meet growing demand. Developed an end-to-end traceability system for tracking quality right from suppliers IQC, PQC, OQC to assembly line IQC leading to improved rejection control on line from 2% to less than 1%. Authored Vendor Quality Agreements across all water purifier BOM items, embedding CTQs, PPAP, inspection plans, and supplier liability clauses — reducing incoming defect rate by ~55%.
General Manager Operations at Native by Urban Company, Dec 2023 - Dec 2025 · 2 yrs 1 mo, Led a team of 7 managers and 20+ CMU leads at one of the largest plants (capacity: 1,000 water purifiers/day), responsible for planning, line productivity, quality, and cost of goods. Scaled manufacturing capacity from 300 to 1,000 devices/day through strategic line restructuring, optimised manpower sourcing, automation, and digital monitoring while improving the productivity by ~80% and a 303% increase in revenue YoY (FY24 vs FY25). Reduced market complaints by 40 pp by instituting robust process controls, revising SOPs, establishing a DOJO training centre and embedding structured RCA and CAPA systems. Lowered device COGS by ~16% across SKUs through process excellence, engineering design optimisation, and supplier cost reduction initiatives, delivering annual savings of ₹14 Cr. Streamlined the spares ecosystem by introducing 82 standardised components, ensuring backward compatibility, which led to a 37% improvement in on-time service job completion. Led end-to-end New Product Introduction (NPI) for four next-generation water purifiers — driving design validation, supplier readiness, pilot builds, and seamless production ramp-up. Developed and qualified 20+ new vendors, establishing supplier quality systems incorporating IQC, PQC, and OQC frameworks, to ensure consistent part quality and delivery reliability.
Assistant Manager at ITC Limited, May 2023 - Dec 2023 · 8 mos, Banglore, Projects and Primary Manitenance
Assistant Manager at ITC Limited, May 2021 - May 2023 · 2 yrs 1 mo, Saharanpur, Uttar Pradesh, India, Projects and Utilities Management
GET at ITC Limited, Aug 2020 - Apr 2021 · 9 mos, Saharanpur, Uttar Pradesh, India
Bachelor of Technology, Mechanical Engineering, College of Engineering, Pune (COEP)