---
title: "Sushant Nagpaul - Executive Advisor in Bengaluru | Tal"
description: "Meet Sushant Nagpaul, Helping startups create a lean, efficient and exceptional bottom of the funnel ||Volt Money || Startup Consultant || Juno Finance || American Express || WedMeGood based in Bengaluru. AI stack includes claude, notion, and Granola."
image: "https://tal.club/meet/sushant-nagpaul/share-image"
---

# Sushant Nagpaul on Tal

## Headline

Helping startups create a lean, efficient and exceptional bottom of the funnel \|\|Volt Money \|\| Startup Consultant \|\| Juno Finance \|\| American Express \|\| WedMeGood

## About

Hi there, thanks for stopping by\. I'm Sushant, a business leader with a decade long expertise in scaling & optimising bottom of the funnels \(distribution, Support & operations\) for various startups\. My northstar is simple, getting the most out a customer who visits a business while delivering a best in class customer experience every time they interact with us\. My specialisation is in creating highly efficient and functional business units, clearly defined and scalable processes and protocols and motivated teams\. On a personal front, i love movies, fitness & travelling\. So dont be a stranger, feel free to drop me a DM if you need anything or just want to talk and we will take it from there\.

## Location

Bengaluru

## AI stack

claude

notion

Granola

## Work experience

Executive Advisor at ScopeX Fintech, Jan 2025 \- Present · 1 yr 10 mos, Remote

Head \- Distribution, Operations & Support at Volt Money, Aug 2024 \- Nov 2024 · 4 mos, Volt Money is changing how Indians utilize their wealth\. Its India's leading platform to offer instant loans against mutual funds & shares, making credit easily accessible to millions of Indians right when they need it in under 5 minutes\. As the head of distribution, operations and support functions, me and my team were accountable for a seamless bottom of the funnel journey for our multiple funnels \(B2B2C, B2B, B2C\)\. With a loan book of over 600cr, we deliver over 5000 new lean applications across India every month\.

Startup Consultant at Startup Consultant, Sep 2023 \- Aug 2024 · 1 yr

Business Head \- Customer Experience & Operations at OnJuno, Jun 2021 \- Sep 2023 · 2 yrs 4 mos, OnJuno is one of the fastest growing Neo Bank worldwide, pioneering in the much lucrative crypto pay\-check market\. They are building financial services around crypto and stablecoins to ensure users are always in control of their money\. With a simple mission statement "To make financial freedom more accessible" As the head of customer experience with Juno Finance, me and my team were able to deliver on multiple projects and protocols, apart from delivering exeptional customer experience\. Some noteworthy achievements were 1\. A 3500 BPS improvement in satisfaction scores, within the first 2 quarters 2\.Advanced bot automations leading to 57% of user traffic being assisted by automation\. 3\.Reduction in the overall costing of the BU by 32%

Category Head \- Vendor Operation & Retention at WedMeGood, Oct 2019 \- Jun 2021 · 1 yr 9 mos, Gurgaon, Haryana, WedMeGood is India's top wedding marketplace with over 100k vendors across the world, as the category head for vendor operations, i am accountable for all new vendor procurements and onboarding, content addition as well as all vendor communications on behalf of WedMeGood

[View the original profile](https://tal.club/meet/sushant-nagpaul)

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