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Sushant Bhat

Customer experience@Bandhan bank || IMT GHAZIABAD (2022-24) || BMSCE (18-22)

Mumbai

3+ years of work experience

Bandhan Bank
Apr 20242 yrs 5 mosPresent

Mumbai, Maharashtra, India

1. Grievance Redressal 2. IVR system 3. Project spectrum
Attryb
Apr 20233 mosJun 2023

Bengaluru, Karnataka, India

1. Analyzed market and competition for the Live Commerce Platform, involving direct engagement with major industry players. 2. Identified critical product features and designed user flows for a live shopping platform. 3.Led the development of user-centric wireframes and UI/UX components, significantly enhancing the user experience of the live shopping platform for both D2C brands and Consumers.
IT & Analytics Club (ITAC), IMT Ghaziabad
Mar 20231 yr 1 moMar 2024

Sushant’s AI Stack

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Education

Institute of Management Technology, Ghaziabad

PGDM Marketing(2022-24), Marketing

Institute of Management Technology, Ghaziabad

20222 yrs2024
B. M. S. College of Engineering

Bachelor's degree, Information Science

B. M. S. College of Engineering

20184 yrs2022

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Headline

Customer experience@Bandhan bank || IMT GHAZIABAD (2022-24) || BMSCE (18-22)

Location

Mumbai

AI stack

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Work experience

Business solutions and digital transformation Manager -Customer Experience at Bandhan Bank, Apr 2024 - Present · 2 yrs 5 mos, Mumbai, Maharashtra, India, 1. Grievance Redressal 2. IVR system 3. Project spectrum

Product intern at Attryb, Apr 2023 - Jun 2023 · 3 mos, Bengaluru, Karnataka, India, 1. Analyzed market and competition for the Live Commerce Platform, involving direct engagement with major industry players. 2. Identified critical product features and designed user flows for a live shopping platform. 3.Led the development of user-centric wireframes and UI/UX components, significantly enhancing the user experience of the live shopping platform for both D2C brands and Consumers.

PR Head at IT and Analytics Club at Institute of management Ghaziabad at IT & Analytics Club (ITAC), IMT Ghaziabad, Mar 2023 - Mar 2024 · 1 yr 1 mo

Education

PGDM Marketing(2022-24), Marketing, Institute of Management Technology, Ghaziabad

Bachelor's degree, Information Science, B. M. S. College of Engineering

Sushant Bhat - Business solutions and digital transformation Manager -Customer Experience in Mumbai | Tal