Headline

Dispute Analyst @ American Express | BBA| Data analyst |ACAMS

About

As a Senior Dispute Analyst at American Express since January 2024, I contribute to managing and resolving customer disputes with a focus on operational efficiency and continuous improvement. My role builds upon previous experience as a Dispute Analyst at the same organization, where I honed my interpersonal skills and leveraged tools like ServiceNow to support effective issue resolution. I hold a Bachelor of Business Administration from the Institute of Information Technology & Management, completed in 2022. My academic foundation complements my professional focus on delivering exceptional support and fostering streamlined processes. Driven by a commitment to ongoing learning and professional growth, I aim to make meaningful contributions to organizational success.

Location

Delhi

AI stack

claude

gemini

meta

metaai

perplexity

sora

Work experience

Senior dispute analyst at American Express, Apr 2025 - Present · 1 yr 7 mos

Financial Analyst at American Express, Jan 2024 - Apr 2025 · 1 yr 4 mos, Gurugram

Analyst at Wipro, Mar 2023 - Jan 2024 · 11 mos, Gurugram

Human Resource operations at Wipro, Jul 2022 - Mar 2023 · 9 mos, Gurugram, Haryana, India

Education

Bachelor of Business Administration - BBA, bba, Institute of Information Technology & Management