Headline

Product Management Leader | 15+ yrs in SaaS, Supply Chain & ERP | AI/ML | Cloud Transformation | Product Strategy & Stakeholder Leadership

About

Product Management Leader | WMS, ERP & Supply Chain | Agile Specialist | Prompt Engineering | Data-Driven Execution Product Management leader with over 15 years of experience delivering enterprise grade SaaS, ERP, and Supply Chain solutions across global markets. Proven ability to define product vision, drive digital transformation, and lead cross-functional teams through the full product lifecycle from discovery to scale. Skilled in translating business goals into scalable, data-driven products by combining customer insights, market research, and emerging technologies. Experienced in modernizing legacy systems to cloud-native microservices and leveraging AI/ML for forecasting, automation, and operational efficiency. Strong track record of driving measurable results boosting order throughput by 50%,and improving order accuracy by 20%. Recognized for mentoring global teams, leading Agile transformations, and aligning executive stakeholders on product strategy and go-to-market goals. Core Competencies: ✅ Agile & Scrum – Expertise in backlog management, sprint planning, and conducting ceremonies ✅ User Story & Epic Creation – Translating business needs into actionable development tasks ✅ SCM & ERP Solutions – Deep understanding of supply chain and enterprise solutions ✅ Stakeholder Management – Collaborating across cross-functional teams for seamless execution ✅ Product Delivery & Implementation – Managing the entire lifecycle, including BRD, FRD, and implementation guides ✅ Market Research & Release Management – Ensuring data-driven decision-making and timely releases Passionate about building impactful products, I thrive on bridging the gap between business and technology to drive innovation and efficiency. Let's connect and discuss how we can create the next big thing together! #ProductOwner #Agile #BusinessAnalysis #Scrum #ProductManagement #StakeholderEngagement #SCM #ERP #Innovation

Location

Greater Bengaluru Area

AI stack

aistudio

claude

cursor

gemini

notebooklm

openai

Work experience

Product Manager at iRely, Jan 2026 - Present · 8 mos

Lead.Product Owner at Epicor Software, Jan 2019 - Dec 2025 · 7 yrs, Bangalore, Defined and delivered product roadmaps that aligned with critical business goals in fulfillment, supply chain operations and Warehouse. Spearheaded the modernization of a legacy WMS into a mobile-first, cloud-enabled application, achieving a 50% increase in order throughput. Applied UX research and A/B testing to refine workflows, improving task completion and reducing training time. Integrated multiple products with our Core product. Collaborated with cross-functional stakeholders to elicit, document, and refine business requirements, ensuring alignment with user needs and system capabilities. Led customer-facing requirement gathering sessions, translating business objectives into actionable user stories and acceptance criteria. Negotiated feature scope and delivery timelines with clients, balancing technical feasibility with business priorities to optimize release planning. Facilitated trade-off discussions with customers to align on MVP features, ensuring timely delivery without compromising core functionality. Acted as liaison between development teams and external clients, managing expectations and refining requirements through iterative feedback loops. Championed the transition to microservices-based cloud solutions on Azure, enhancing scalability and uptime. Led the hiring and mentorship of Product Owners, implementing OKRs and Agile methodologies.

Product Owner at e2open, Jun 2015 - Jan 2019 · 3 yrs 8 mos, Bangalore, Directed end-to-end product lifecycle for global trade and supply chain management solutions, driving automation, customs compliance, and real-time shipment visibility across multi-jurisdictional environments. Defined and documented business requirements, epics, and user stories for enterprise SCM and logistics products, ensuring seamless alignment between client needs, regulatory requirements, and engineering deliverables. Collaborated with clients and cross-functional teams to create Proof of Concepts (POCs), wireframes, and interactive demos, accelerating solution validation and stakeholder buy in. Conducted market research, competitive benchmarking, and product workshops in the US and EU to identify new opportunities and shape roadmap priorities for upcoming product releases. Partnered closely with implementation and services teams to capture customer feedback and integrate insights into product enhancements, improving adoption and customer satisfaction. Managed product backlog and sprint planning, working with engineering and QA teams to deliver on-time, high-quality releases within Agile sprints. Launched European customs filing modules in collaboration with regulatory experts and partners, ensuring continuous compliance with evolving international trade regulations. Delivered organization-wide functional and product training, enabling onboarding, cross-functional collaboration, and consistent product knowledge across global teams.

Client Manager at GT Nexus, Jan 2011 - Jun 2015 · 4 yrs 6 mos, Bangalore, Led stakeholder management for major global accounts across industries including Apparel and 3PL, ensuring smooth EDI operations and client satisfaction. Acted as SME for EDI projects, driving initiation, scoping, solution design, and functional specification to meet complex business requirements. Identified process gaps and pain points, delivered custom EDI solutions, and recommended business process improvements aligned with industry best practices. Owned end-to-end EDI integration delivery, including Ocean & Air Transportation messages, map development/customization, testing, and deployment. Built and led a support team in Oakland(US), managing client issue resolution, post-implementation improvements, and transport management & supply chain visibility modules. Conducted business process trainings and internal workshops, mentoring new team members to strengthen organizational EDI capabilities. Applied Six Sigma practices to streamline processes and reduce manual intervention in EDI failures, improving operational efficiency. Collaborated closely with external trading partners including Carriers, Freight Forwarders, Shippers, and Service Providers, managing expectations and fostering strong partner relationships.

EDI Analyst at GT Nexus, Jan 2010 - Jan 2011 · 1 yr 1 mo, Bangalore, Provided EDI support and troubleshooting across Supply Chain Management (SCM) modules, including Transportation Management, Supply Chain Visibility, Freight Contracts, and Procurement. Worked extensively on Global Logistics EDI messages for Ocean and Air transportation, ensuring smooth partner integrations. Managed map change requirements and collaborated with Trading Partners (Carriers, Freight Forwarders, Shippers, Service Providers) during the post-stabilization phase of EDI integrations. Conducted post-deployment end-to-end testing to validate code functionality and ensure seamless EDI operations. Served as the primary contact for client requests, assessing feasibility and implementing new EDI requirements. Hands-on experience with key EDI transaction sets: 300s (Booking Request), 301s (Booking Confirmation), 304s (Shipping Instructions), 310s (Bill of Lading), 315s (Shipment Status), 323s (Sailing Schedule), 214s (Milestones – Truck & Air), 856s (ASN), 997s (Acknowledgment), 210s (Load Tender).

Education

Master of Business Administration - MBA, Visvesvaraya Technological University (VTU)

Bachelor of Business Administration - BBA, Business Administration and Management, General, Annamalai university

Public links

github: https://github.com/SuryaKP85