Surya D. profile photo 1 on Tal

Surya D.

AI Engineer | ML, AI Agents, System Design, Generative AI, MLOps

Hyderabad

7+ years of work experience

MetLife
Jul 20251 yr 2 mosPresent

Hyderabad, Telangana, India

Building production AI systems at MetLife focused on agentic AI, MLOps automation, and ML infrastructure for the digital insurance platform. 1. Lead Nurturing Multi-Agent System Architected a 10-agent orchestration system using LangGraph and GPT-5 to automate lead qualification, scoring, and nurturing. Designed two agentic flows — Lead Qualification (Data Collector → Intent Analyzer → Qualification Scorer → Action Recommender) and Lead Nurturing (Behaviour Tracker → Engagement Strategist → Messaging Personalizer → Channel Scheduler → Propensity Scorer) with a Dormant Revival sub-flow. Built on FastAPI and PostgreSQL with real-time XGBoost propensity scoring, RAG-powered multi-channel outreach (WhatsApp, Email, SMS, Push), and human-in-the-loop compliance gates. Projected conversion uplift from 7.1% to 12% (traffic-to-lead) and 13.6% to 20% (lead-to-sales). 2. Propensity-to-Pay Model — MLOps Pipeline Delivered a production MLOps suite spanning data ingestion to model inference, achieving 80% ROC-AUC. Built Azure DevOps CI/CD pipelines and Azure ML pipeline YAMLs with Optuna hyperparameter optimization, champion/challenger evaluation, and cross-subscription Docker image promotion with approval gates. Reduced deployment from days to a single pipeline run with MLflow tracking. 3. MLOps Automation Agent Built an MLOps agent using LangGraph with intent routing and MCP server integration — enabling ML teams to scan repos, generate CAF-compliant artifacts, and trigger commits via natural language. Delivered 100+ ML pipeline templates with LLM-powered validation and a React streaming chat UI. Tech: LangGraph, GPT-4o, FastAPI, Azure ML, Azure DevOps, Docker, XGBoost, MLflow, MCP, Optuna, React.
Mercedes-Benz Research and Development India
Sep 20204 yrs 10 mosJun 2025

Bengaluru, Karnataka, India

Built AI-powered systems for the wiring diagram and service documentation teams at Mercedes-Benz R&D India, focusing on RAG chatbots, computer vision, and ML classification. 1. Service Manual RAG Chatbot Built a production-grade RAG chatbot over Mercedes-Benz service manuals containing mixed content — procedures, tables, torque specs, and images. Engineered a multi-modal ingestion pipeline using PyMuPDF and pdfplumber, preserving the natural document hierarchy as retrieval units. Implemented hybrid retrieval (Qdrant + OpenAI text-embedding-3-small + BM25) fused via Reciprocal Rank Fusion, with MMR diversity reranking and Cross-Encoder relevance scoring before GPT-4o generation. Evaluated using RAGAS (faithfulness, answer relevancy, context precision). 2. RAG Visual Table Extraction Chatbot Built a RAG chatbot enabling the wiring diagram team to query and extract tabular data from 150+ industrial SVG and TIFF documents via natural language. Used ColPali to embed pages as visual vectors — capturing table structure, layout, and colour-coded wiring that text parsers cannot extract from TIFF files. GPT-4o interprets visual context and generates structured CSV output. Reduced manual data entry by 60% and improved accuracy by 90%. 3. Harness Detection Classification Model Trained an XGBoost binary classifier to detect whether a wire component is a harness, using features like voltage, colour, gauge, and insulation type. Deployed as a FastAPI endpoint in the wiring design workflow for real-time BOM validation. 4. Unified Data Integration Interface Built a Streamlit + MongoDB dashboard consolidating wiring data from multiple APIs, reducing data retrieval time by 50%. Tech: ColPali, GPT-4o, Qdrant, BM25, LlamaIndex, XGBoost, FastAPI, Streamlit, RAGAS, MLflow.
Mercedes-Benz Research and Development India
Aug 20191 yr 2 mosSep 2020

Bengaluru, Karnataka, India

Volvo Trucks India
Jan 20197 mosJul 2019

Bengaluru, Karnataka, India

Development of Aftermarket Extended products.

Surya’s AI Stack

antigravity
antigravity
codex
codex
opencode
opencode

Education

Scaler

Master of Science - MS, Artificial Intelligence and Machine Learning

Scaler

Lovely Professional University

Bachelor's degree, Automobile/Automotive Mechanics Technology

Lovely Professional University

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Headline

AI Engineer | ML, AI Agents, System Design, Generative AI, MLOps

About

Passionate AI Engineer with experience in designing, developing, and deploying cutting-edge AI/ML solutions. My expertise lies in Generative AI, Large Language Models (LLMs), Natural Language Processing (NLP), and Computer Vision, with a strong focus on delivering scalable, efficient, and impactful AI systems. What I Do: Generative AI: Build end-to-end Generative AI pipelines, including prompt engineering, LLM orchestration, and integration with vector databases (Pinecone, Chroma, FAISS). AI Agents: Develop autonomous agents and multi-agent systems using frameworks like LangChain and AutoGPT for tasks such as workflow automation, decision-making, and intelligent task delegation. Cloud & MLOps: Deploy AI solutions on AWS, Azure, and GCP, and ensure seamless integration using Docker, Kubernetes, and MLOps practices for continuous monitoring and retraining. Technical Skills: Programming: Python, PySpark, JavaScript. AI/ML Frameworks: TensorFlow, PyTorch, Keras, Hugging Face Transformers. Generative AI: GPT, LLaMA, Mistral, Prompt Engineering, Fine-Tuning, Quantization. AI Agents: LangChain, Langgraph, AutoGPT, CrewAI. NLP: Tokenization, Text Classification, Named Entity Recognition (NER), Summarization. Cloud Platforms: AWS (SageMaker, Bedrock), Azure. DevOps & MLOps: Docker, Kubernetes, Git, CI/CD Pipelines. Tools & Libraries: NumPy, Pandas, SciPy, FastAPI, Airflow, Databricks.

Location

Hyderabad

AI stack

antigravity

codex

opencode

Work experience

Software Engineer at MetLife, Jul 2025 - Present · 1 yr 2 mos, Hyderabad, Telangana, India, Building production AI systems at MetLife focused on agentic AI, MLOps automation, and ML infrastructure for the digital insurance platform. 1. Lead Nurturing Multi-Agent System Architected a 10-agent orchestration system using LangGraph and GPT-5 to automate lead qualification, scoring, and nurturing. Designed two agentic flows — Lead Qualification (Data Collector → Intent Analyzer → Qualification Scorer → Action Recommender) and Lead Nurturing (Behaviour Tracker → Engagement Strategist → Messaging Personalizer → Channel Scheduler → Propensity Scorer) with a Dormant Revival sub-flow. Built on FastAPI and PostgreSQL with real-time XGBoost propensity scoring, RAG-powered multi-channel outreach (WhatsApp, Email, SMS, Push), and human-in-the-loop compliance gates. Projected conversion uplift from 7.1% to 12% (traffic-to-lead) and 13.6% to 20% (lead-to-sales). 2. Propensity-to-Pay Model — MLOps Pipeline Delivered a production MLOps suite spanning data ingestion to model inference, achieving 80% ROC-AUC. Built Azure DevOps CI/CD pipelines and Azure ML pipeline YAMLs with Optuna hyperparameter optimization, champion/challenger evaluation, and cross-subscription Docker image promotion with approval gates. Reduced deployment from days to a single pipeline run with MLflow tracking. 3. MLOps Automation Agent Built an MLOps agent using LangGraph with intent routing and MCP server integration — enabling ML teams to scan repos, generate CAF-compliant artifacts, and trigger commits via natural language. Delivered 100+ ML pipeline templates with LLM-powered validation and a React streaming chat UI. Tech: LangGraph, GPT-4o, FastAPI, Azure ML, Azure DevOps, Docker, XGBoost, MLflow, MCP, Optuna, React.

Technical Engineer at Mercedes-Benz Research and Development India, Sep 2020 - Jun 2025 · 4 yrs 10 mos, Bengaluru, Karnataka, India, Built AI-powered systems for the wiring diagram and service documentation teams at Mercedes-Benz R&D India, focusing on RAG chatbots, computer vision, and ML classification. 1. Service Manual RAG Chatbot Built a production-grade RAG chatbot over Mercedes-Benz service manuals containing mixed content — procedures, tables, torque specs, and images. Engineered a multi-modal ingestion pipeline using PyMuPDF and pdfplumber, preserving the natural document hierarchy as retrieval units. Implemented hybrid retrieval (Qdrant + OpenAI text-embedding-3-small + BM25) fused via Reciprocal Rank Fusion, with MMR diversity reranking and Cross-Encoder relevance scoring before GPT-4o generation. Evaluated using RAGAS (faithfulness, answer relevancy, context precision). 2. RAG Visual Table Extraction Chatbot Built a RAG chatbot enabling the wiring diagram team to query and extract tabular data from 150+ industrial SVG and TIFF documents via natural language. Used ColPali to embed pages as visual vectors — capturing table structure, layout, and colour-coded wiring that text parsers cannot extract from TIFF files. GPT-4o interprets visual context and generates structured CSV output. Reduced manual data entry by 60% and improved accuracy by 90%. 3. Harness Detection Classification Model Trained an XGBoost binary classifier to detect whether a wire component is a harness, using features like voltage, colour, gauge, and insulation type. Deployed as a FastAPI endpoint in the wiring design workflow for real-time BOM validation. 4. Unified Data Integration Interface Built a Streamlit + MongoDB dashboard consolidating wiring data from multiple APIs, reducing data retrieval time by 50%. Tech: ColPali, GPT-4o, Qdrant, BM25, LlamaIndex, XGBoost, FastAPI, Streamlit, RAGAS, MLflow.

Graduate Engineer Trainee at Mercedes-Benz Research and Development India, Aug 2019 - Sep 2020 · 1 yr 2 mos, Bengaluru, Karnataka, India

Assistant Manager at Volvo Trucks India, Jan 2019 - Jul 2019 · 7 mos, Bengaluru, Karnataka, India, Development of Aftermarket Extended products.

Education

Master of Science - MS, Artificial Intelligence and Machine Learning, Scaler

Bachelor's degree, Automobile/Automotive Mechanics Technology, Lovely Professional University

Surya D. - Software Engineer in Hyderabad | Tal