Headline

Technical Support Engineer at Agiletech Solution Pvt. Ltd.

About

I am a highly experienced Technical Support Engineer with over 6 years of hands-on expertise in IT support, networking, and surveillance systems. Currently working at Agile Tech Solutions Pvt Ltd, I specialize in ensuring uninterrupted operations through prompt technical troubleshooting and robust infrastructure setup. My background includes end-to-end management of CWC (Central Warehousing Corporation) projects, system installations, and network configuration for high-availability environments. I’m known for resolving complex technical issues efficiently, coordinating with cross-functional teams, and delivering client-focused solutions under pressure. Key Skills: • IT Infrastructure Support (Windows/Linux) • Network Administration (LAN/WAN, Router/Switch Configurations) • CCTV & Surveillance System Design & Implementation • Project Coordination & Execution • Client Handling & Onsite Deployment • Remote Desktop Support & Troubleshooting (L1/L2) • Vendor & Asset Management I am actively seeking new opportunities in IT Support or Project Engineering roles where I can contribute my technical depth, project experience, and passion for seamless operations. Let’s connect if you’re looking for a reliable tech professional with a solid field and customer-facing background

Location

Noida

Work experience

Technical Support Engineer at Agile Tech Solutions, May 2024 - Present · 2 yrs 2 mos, Noida, Uttar Pradesh, India

Lab Assistant at Invertis University, Mar 2023 - May 2024 · 1 yr 3 mos, Bareilly, Uttar Pradesh, India

Laboratory Assistant at Invertis University, Mar 2023 - Jan 2024 · 11 mos, Maintained and troubleshot computer lab systems, peripherals, and network equipment. Installed and updated operating systems and academic software for faculty and students. Provided first-level technical support and prepared IT documentation and user guides.

Network Assistant at Rohilkhand Medical College and Hospital, Mar 2021 - Feb 2023 · 2 yrs, Bareilly, Uttar Pradesh, India

CCTV Technician at S.R.S. Enterprises, Jan 2020 - Feb 2021 · 1 yr 2 mos, Bareilly, Uttar Pradesh, India, My job role CCTV Technician.

Public Safety Technician at SRS Enterprises, Mar 2019 - Feb 2021 · 2 yrs, Installed, configured, and troubleshot IP and analog CCTV surveillance systems across client sites. Conducted site surveys, designed system layouts, and deployed camera infrastructure. Provided on-site and remote support for camera, DVR/NVR, and cabling issues.

Education

Master of Arts, Education, Kumaun University, Nainital

Post Graduate Diploma in Management, HR MARKETING, ANA COLLEGE BAREILLY