---
title: "Surekha Eddagutta - Business Analyst Intern in Hyderabad | Tal"
description: "Meet Surekha Eddagutta, Business Analyst Intern | Turning Data into Actionable Insights | Excel • SQL • Tableau • Power BI | Process Improvement & Stakeholder Collaboration | Driving Data‑Informed Business Decisions based in Hyderabad."
image: "https://tal.club/meet/surekha-eddagutta/share-image"
---

# Surekha Eddagutta on Tal

## Headline

Business Analyst Intern \| Turning Data into Actionable Insights \| Excel • SQL • Tableau • Power BI \| Process Improvement & Stakeholder Collaboration \| Driving Data‑Informed Business Decisions

## About

Aspiring Business Analyst with hands\-on experience in data analysis, KPI tracking, and dashboard development using SQL, Power BI, Excel, and Python\. Built 8\+ Power BI dashboards, processed 200K\+ records using Power Query, and automated reporting workflows — improving data accuracy and reporting efficiency\. Experienced in translating complex datasets into clear business insights that support strategic decisions\. Skilled in requirement gathering, process mapping, stakeholder communication, and data\-driven problem solving\. Certified in Business Analytics from Texas Tech University with a BCA background in computer applications\. Currently seeking entry\-level Business Analyst opportunities where I can contribute to real business impact from day one\. Open to IT, analytics, or operations domains\. Immediate Joiner\.

## Location

Hyderabad

## Work experience

Business Analyst Intern at Analytics Space, Jan 2025 \- Oct 2025 · 10 mos, Hyderabad, Telangana, India, Collaborated with stakeholders to understand reporting requirements and translated them into structured Power BI dashboards tracking 10\+ KPIs across business functions\. Analyzed 200K\+ records using SQL and Excel to identify trends, anomalies, and business patterns — presenting findings as actionable recommendations to team leads\. Performed gap analysis on existing reporting processes and proposed improvements that reduced manual data preparation effort by \~30%\. Cleaned and transformed raw data using Power Query, ensuring data integrity and consistency across all dashboard sources\. Automated recurring reporting workflows, enabling on\-time, error\-free delivery of weekly business performance reports\.

Customer Support Executive at IntouchCX, Dec 2022 \- Apr 2024 · 1 yr 5 mos, Hyderabad, Telangana, India, Mapped end\-to\-end customer support workflows using Excel to identify recurring issue patterns, contact drivers, and process bottlenecks — presenting findings to operations leads\. Conducted root cause analysis on repeat complaints, contributing to a 10% reduction in recurring customer issues through data\-backed process improvement recommendations\. Analyzed resolution time data to identify inefficiencies in the support pipeline, driving a 15% improvement in average resolution time\. Prepared weekly KPI performance reports for management covering ticket volumes, resolution rates, and SLA adherence — supporting decisions on staffing and process changes\. Acted as a bridge between frontline support staff and operations, documenting process gaps and communicating structured improvement proposals to stakeholders\.

## Education

BCA, IIMC Degree College

Bachelor of Computer Applications, IIMC Degree College

[View the original profile](https://tal.club/meet/surekha-eddagutta)

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