Headline

Business Analyst Intern | Turning Data into Actionable Insights | Excel • SQL • Tableau • Power BI | Process Improvement & Stakeholder Collaboration | Driving Data‑Informed Business Decisions

About

Aspiring Business Analyst with hands-on experience in data analysis, KPI tracking, and dashboard development using SQL, Power BI, Excel, and Python. Built 8+ Power BI dashboards, processed 200K+ records using Power Query, and automated reporting workflows — improving data accuracy and reporting efficiency. Experienced in translating complex datasets into clear business insights that support strategic decisions. Skilled in requirement gathering, process mapping, stakeholder communication, and data-driven problem solving. Certified in Business Analytics from Texas Tech University with a BCA background in computer applications. Currently seeking entry-level Business Analyst opportunities where I can contribute to real business impact from day one. Open to IT, analytics, or operations domains. Immediate Joiner.

Location

Hyderabad

Work experience

Business Analyst Intern at Analytics Space, Jan 2025 - Oct 2025 · 10 mos, Hyderabad, Telangana, India, Collaborated with stakeholders to understand reporting requirements and translated them into structured Power BI dashboards tracking 10+ KPIs across business functions. Analyzed 200K+ records using SQL and Excel to identify trends, anomalies, and business patterns — presenting findings as actionable recommendations to team leads. Performed gap analysis on existing reporting processes and proposed improvements that reduced manual data preparation effort by ~30%. Cleaned and transformed raw data using Power Query, ensuring data integrity and consistency across all dashboard sources. Automated recurring reporting workflows, enabling on-time, error-free delivery of weekly business performance reports.

Customer Support Executive at IntouchCX, Dec 2022 - Apr 2024 · 1 yr 5 mos, Hyderabad, Telangana, India, Mapped end-to-end customer support workflows using Excel to identify recurring issue patterns, contact drivers, and process bottlenecks — presenting findings to operations leads. Conducted root cause analysis on repeat complaints, contributing to a 10% reduction in recurring customer issues through data-backed process improvement recommendations. Analyzed resolution time data to identify inefficiencies in the support pipeline, driving a 15% improvement in average resolution time. Prepared weekly KPI performance reports for management covering ticket volumes, resolution rates, and SLA adherence — supporting decisions on staffing and process changes. Acted as a bridge between frontline support staff and operations, documenting process gaps and communicating structured improvement proposals to stakeholders.

Education

BCA, IIMC Degree College

Bachelor of Computer Applications, IIMC Degree College