---
title: "Surbhi Rajput - Back Office Employee in Patna | Tal"
description: "Meet Surbhi Rajput, -- based in Patna."
image: "https://tal.club/meet/surbhi-3/share-image"
---

# Surbhi Rajput on Tal

## Headline

\-\-

## Location

Patna

## Work experience

Back Office Employee at TP, Aug 2025 \- Nov 2025 · 4 mos, Managed escalated customer chats and emails delivering prompt, accurate resolutions\. Maintained high CSAT scores and 100 % SLA compliance\. Collaborated with cross\-functional teams to troubleshoot issues and improve process efficiency\. Handled high\-volume workload while meeting AHT and ART targets\. Worked on SmartAssist and QuickMetrix tool\.

Virtual Development Officer at Niva Bupa Health insurance, Feb 2023 \- May 2024 · 1 yr 4 mos, Managed and maintained relationships with existing clients through virtual meetings and regular follow\-ups\. Conducted virtual presentations and demonstrations of insurance products to potential clients\. Assisted clients with the policy issuance process, including document collection, verification, and submission\. Conducted market research to identify new business opportunities and emerging trends in the health insurance industry\.

## Education

Bachelor's Degree, Indira Gandhi National Open University \(IGNOU\)

Bachelor's degree, Science, Bankipur girls high school

[View the original profile](https://tal.club/meet/surbhi-3)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/surbhi-3#person",
      "name": "Surbhi Rajput",
      "url": "https://tal.club/meet/surbhi-3",
      "description": "Meet Surbhi Rajput, -- based in Patna.",
      "jobTitle": "Back Office Employee",
      "worksFor": {
        "@type": "Organization",
        "name": "TP"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Back Office Employee"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Patna"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Indira Gandhi National Open University (IGNOU)"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Bankipur girls high school"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/surbhi-3#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/surbhi-3#webpage",
      "url": "https://tal.club/meet/surbhi-3",
      "name": "Surbhi Rajput on Tal",
      "description": "Meet Surbhi Rajput, -- based in Patna.",
      "dateModified": "2026-06-14T12:57:32.511Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/surbhi-3#person"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```