---
title: "Surashree Chakraborty - Operations in India | Tal"
description: "Meet Surashree Chakraborty, Project Coordinator | Operations Executive | PGDM Operations & Supply Chain | Lean Six Sigma Green Belt | Agile Scrum | Power BI | SQL | Excel | Process Improvement & Root Cause Analysis based in India. AI stack includes aistudio, claude, and gemini."
image: "https://tal.club/meet/surashree-chakraborty/share-image"
---

# Surashree Chakraborty on Tal

## Headline

Project Coordinator \| Operations Executive \| PGDM Operations &amp; Supply Chain \| Lean Six Sigma Green Belt \| Agile Scrum \| Power BI \| SQL \| Excel \| Process Improvement &amp; Root Cause Analysis

## About

I'm an Operations and Project Management professional with a PGDM in Operations &amp; Supply Chain Management and hands\-on internship experience across operations, logistics, vendor coordination, and client support\. Across my internships, I've driven measurable process improvements — contributing to a documented 10% efficiency gain through structured root cause analysis, and improving product classification accuracy by 20% by redesigning a data filing system\. I've managed 150\+ client service requests, maintained 200\+ ERP inventory records, and led cross\-functional teams of 6\+ through process improvement initiatives, from planning through stakeholder presentation\. I'm comfortable turning raw operational data into decisions — building Power BI dashboards, Excel models \(Pivot Tables, Power Query\), and SQL queries that surface recurring issues and inform leadership calls\. I'm a certified Lean Six Sigma Green Belt and Agile Scrum practitioner, and I bring structured project coordination \(MS Project, Trello, Asana\) to fast\-moving, ambiguous environments\. I'm currently looking for full\-time opportunities in Operations, Project Management, or Consulting, where I can apply data\-driven problem solving and cross\-functional coordination to real business outcomes\. Open to relocation \| Let's connect: surashree\.chakraborty04@gmail\.com

## Location

India

## AI stack

aistudio

claude

gemini

ChatGPT

Chroma

Supabase

## Work experience

Operations at Wejoy Phonfix Pvt Ltd\., Jul 2024 \- Sep 2024 · 3 mos, Remote, \- Contributed to a documented 10% improvement in process efficiency by leading root cause analysis across \~500 customer outreach calls and WhatsApp interactions, translating raw feedback into structured issue reports\. \- Tracked and managed 150\+ client service requests end\-to\-end using Excel and internal systems, escalating high\-priority issues to senior stakeholders with clear status updates\. \- Led coordination for a 6\-member intern team on a process improvement project — owned project logs, drove weekly progress reporting, and presented outcomes directly to supervisors\. \- Built Power BI dashboards and structured Excel reports to surface recurring operational issues, enabling leadership to prioritize resolutions faster\.

Operations Intern at Hot Stuffs Pvt\. Ltd, Apr 2024 \- Jun 2024 · 3 mos, Mumbai, \- Maintained 200\+ inventory records in Odoo ERP and coordinated vendor communications to ensure stock accuracy and fulfillment readiness\. \- Improved product classification accuracy by 20% by designing and implementing a structured product\-data filing system\. \- Supported demand forecasting by producing weekly inventory and sales reports in Excel, directly informing replenishment decisions\. \- Performed stock counts and reconciliations, resolving discrepancies through close coordination with vendors and reducing fulfillment delays\.

## Education

PGDM, ITM Group of Institutions

B\.tech, Electronics and Communications Engineering, Heritage Institute of Technology

[View the original profile](https://tal.club/meet/surashree-chakraborty)

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