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Suraj Tiwari

Analytics Engineer | Python • SQL • Data Pipelines | AI-Powered Analytics & LLM Chatbots | Self-Serve BI & Automation | Product Analyst | Business Analyst

Bengaluru

5+ years of work experience

Frontier Business systems Pvt. ltd.
Feb 20251 yr 7 mosPresent

Bengaluru

• Built a cloud-native GCP data pipeline extracting SAP B1 and CRM data across 50 tables using Apache Airflow and implemented timestamp watermark and MD5 hash-based change detection for incremental loads, landing raw data in GCS as Parquet before ingesting into BigQuery. • Modeled data in BigQuery using dbt — 56 staging models, 9 SCD Type 2 snapshots for historical dimension tracking, and mart tables partitioned by date and clustered by SBU, block, and KAM, reducing Power BI query scan cost. • Deployed GitHub Actions CI/CD pipeline with 3 workflows — automated DAG validation, dbt testing against isolated dev and QC BigQuery environments on every PR, and automated production deployment on merge to master. • Built a RAG-based metadata system storing column definitions, business rules, and query examples to improve text-to-SQL accuracy for the internal analytics chatbot. • Automated the end-to-end order-to-SAP workflow by integrating CRM data into a custom approval system, eliminating manual entry, cutting delays, and freeing operations staff for higher-value work. • Designed real-time Zoho Analytics dashboards connected directly to SAP, replacing static Excel MIS and enabling executives to monitor KPIs live. • Applied machine learning models (Decision Trees, Random Forest, XGBoost) to sales and operations data, delivering predictive insights that supported proactive decision-making. • Built internal AI-assisted development workflows using LLM copilots (ChatGPT, Claude, Gemini) to accelerate internal tool development and code optimization. • Built a Python + Streamlit analytics application to process AWS billing datasets, automating multi-day manual analysis and enabling self-serve cost analytics. • Collaborated closely with sales and finance leadership to ensure dashboards and predictive models addressed strategic business priorities
Bharti AXA Life Insurance
Jul 20247 mosJan 2025

Mumbai, Maharashtra, India

• Delivered CEO performance decks, consolidating data from multiple systems into executive-ready insights that influenced board-level discussions. • Built interactive dashboards in Power BI and SQL, giving real-time visibility into policy performance, customer behavior, and claims operations. • Automated recurring MIS reports with Python scripts, reducing turnaround time by 40% and improving reliability of reporting. • Developed predictive analytics POCs (classification & regression models) to forecast sales and customer churn, showcasing the potential of machine learning in insurance decision-making. • Ensured data quality and governance by implementing validation checks and cleansing routines, enhancing trust in analytics outputs. • Partnered with leadership and cross-functional teams (sales, operations, finance) to translate business needs into data-driven recommendations
Kenko Health
Jul 20222 yrsJun 2024

Bengaluru, Karnataka, India

• Automated high-volume insurance operations with Python (Postgres + Excel), cutting endorsement processing from days to same-day and delivering faster customer onboarding & policy servicing. • Built real-time CRM and Sales dashboards on Hubspot, Metabase, and Apache Superset, enabling leadership to spot drop-off stages and drive higher conversions. • Designed reconciliation workflows across insurance MIS, Hubspot CRM, and Digit Insurance partner logs, ensuring accurate claims tracking and enabling successful financial recovery. • Automated member ID mapping by integrating Kenko’s system files with Digit-issued IDs via Python, eliminating manual effort and improving data accuracy in policy management. • Supervised and developed a 3-member analyst team, guiding them on automation and dashboard.
Dec 20151 yr 9 mosAug 2017

Mumbai, Maharashtra, India

• Prepared client-specific MIS reports, ensuring accurate tracking of operational and financial performance. • Developed VBA macros to automate recurring reporting tasks, reducing preparation time from 4 days to 3 days. • Improved data consistency and report reliability by standardizing reporting processes across teams. • Coordinated with cross functional teams to gather data from various sources.

Suraj’s AI Stack

claude code
claude code
codex
codex
gemini
gemini
hugging face
hugging face
mcp
mcp
GroqCloud
GroqCloud

Education

Bachelor of Management Studies

Prahladrai Dalmia Lions College of Commerce and Economics Sundar Nagar S V Road Malad West Mumbai 400 064

20123 yrs2015

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Headline

Analytics Engineer | Python • SQL • Data Pipelines | AI-Powered Analytics & LLM Chatbots | Self-Serve BI & Automation | Product Analyst | Business Analyst

About

I build analytics systems that turn messy operational data into decision-ready intelligence. Over the last 6+ years, I’ve worked at the intersection of analytics engineering, automation, and applied AI, designing data pipelines, self-serve BI platforms, and internal analytics tools that allow teams to move from reactive reporting to real-time insights. My work typically involves building the full analytics stack: • Python + SQL data pipelines integrating CRM, ERP, and operational systems • Analytics warehouses and BI layers for self-serve reporting • Internal tools and automation that eliminate manual workflows • AI-assisted analytics systems that allow natural-language data querying A few examples of impact: • Built Python + Streamlit analytics apps that reduced multi-day manual AWS billing analysis to minutes • Designed BI systems used by leadership to monitor KPIs across sales, operations, and finance • Automated CRM → approval → SAP workflows eliminating manual operations work • Built ML models for forecasting and anomaly detection in business operations I enjoy working on ambiguous problems where business, data, and engineering intersect — building systems that replace Excel firefighting with scalable analytics infrastructure. Currently I’ve been building AI-powered analytics assistants that allow business users to query operational data using natural language. These systems combine LLM APIs, metadata repositories, and text-to-SQL workflows to generate accurate queries against analytics databases and return decision-ready insights. Core stack: Python • SQL • PostgreSQL • ETL Pipelines • BI (Power BI / Zoho / Metabase) • Machine Learning • APIs • Automation

Location

Bengaluru

AI stack

claude code

codex

gemini

hugging face

mcp

GroqCloud

Work experience

Business Analyst / Analytics Engineer at Frontier Business systems Pvt. ltd., Feb 2025 - Present · 1 yr 7 mos, Bengaluru, • Built a cloud-native GCP data pipeline extracting SAP B1 and CRM data across 50 tables using Apache Airflow and implemented timestamp watermark and MD5 hash-based change detection for incremental loads, landing raw data in GCS as Parquet before ingesting into BigQuery. • Modeled data in BigQuery using dbt — 56 staging models, 9 SCD Type 2 snapshots for historical dimension tracking, and mart tables partitioned by date and clustered by SBU, block, and KAM, reducing Power BI query scan cost. • Deployed GitHub Actions CI/CD pipeline with 3 workflows — automated DAG validation, dbt testing against isolated dev and QC BigQuery environments on every PR, and automated production deployment on merge to master. • Built a RAG-based metadata system storing column definitions, business rules, and query examples to improve text-to-SQL accuracy for the internal analytics chatbot. • Automated the end-to-end order-to-SAP workflow by integrating CRM data into a custom approval system, eliminating manual entry, cutting delays, and freeing operations staff for higher-value work. • Designed real-time Zoho Analytics dashboards connected directly to SAP, replacing static Excel MIS and enabling executives to monitor KPIs live. • Applied machine learning models (Decision Trees, Random Forest, XGBoost) to sales and operations data, delivering predictive insights that supported proactive decision-making. • Built internal AI-assisted development workflows using LLM copilots (ChatGPT, Claude, Gemini) to accelerate internal tool development and code optimization. • Built a Python + Streamlit analytics application to process AWS billing datasets, automating multi-day manual analysis and enabling self-serve cost analytics. • Collaborated closely with sales and finance leadership to ensure dashboards and predictive models addressed strategic business priorities

Business Analyst at Bharti AXA Life Insurance, Jul 2024 - Jan 2025 · 7 mos, Mumbai, Maharashtra, India, • Delivered CEO performance decks, consolidating data from multiple systems into executive-ready insights that influenced board-level discussions. • Built interactive dashboards in Power BI and SQL, giving real-time visibility into policy performance, customer behavior, and claims operations. • Automated recurring MIS reports with Python scripts, reducing turnaround time by 40% and improving reliability of reporting. • Developed predictive analytics POCs (classification & regression models) to forecast sales and customer churn, showcasing the potential of machine learning in insurance decision-making. • Ensured data quality and governance by implementing validation checks and cleansing routines, enhancing trust in analytics outputs. • Partnered with leadership and cross-functional teams (sales, operations, finance) to translate business needs into data-driven recommendations

Data Analyst at Kenko Health, Jul 2022 - Jun 2024 · 2 yrs, Bengaluru, Karnataka, India, • Automated high-volume insurance operations with Python (Postgres + Excel), cutting endorsement processing from days to same-day and delivering faster customer onboarding & policy servicing. • Built real-time CRM and Sales dashboards on Hubspot, Metabase, and Apache Superset, enabling leadership to spot drop-off stages and drive higher conversions. • Designed reconciliation workflows across insurance MIS, Hubspot CRM, and Digit Insurance partner logs, ensuring accurate claims tracking and enabling successful financial recovery. • Automated member ID mapping by integrating Kenko’s system files with Digit-issued IDs via Python, eliminating manual effort and improving data accuracy in policy management. • Supervised and developed a 3-member analyst team, guiding them on automation and dashboard.

Management Information System Executive at HEALTH PRIME SERVICES (INDIA) PRIVATE LIMITED, Dec 2015 - Aug 2017 · 1 yr 9 mos, Mumbai, Maharashtra, India, • Prepared client-specific MIS reports, ensuring accurate tracking of operational and financial performance. • Developed VBA macros to automate recurring reporting tasks, reducing preparation time from 4 days to 3 days. • Improved data consistency and report reliability by standardizing reporting processes across teams. • Coordinated with cross functional teams to gather data from various sources.

Education

Bachelor of Management Studies, Prahladrai Dalmia Lions College of Commerce and Economics Sundar Nagar S V Road Malad West Mumbai 400 064