AI PM @ Gnani.ai | Ex-BluSmart | Cars24 | Zomato

Bengaluru

Bengaluru

Bengaluru

Gurugram

India






Bachelor of Technology - BTech, Mechanical Engineering
MIT College Of Engineering,Pune
Dream land public school ,jammu
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I’m passionate about building products that simplify everyday life by combining technology, intuitive design, and data-driven decisions. At the core, I believe great products emerge when we deeply understand users and apply that insight with clarity and speed. With experience across analytics and product, I enjoy uncovering patterns in data and turning them into actionable strategies. Lately, I’ve been focused on the exciting intersection of AI, LLMs, and no-code platforms, where we’re building systems that can talk, think, and act like intelligent teammates. Whether it’s designing better user flows or architecting AI-powered automation, my goal is to build products that are simple, smart, and truly useful.
Bengaluru
antigravity
claude code
claude
gemini
github copilot
opencode
Senior Product Manager at gnani.ai, Jun 2025 - Present · 1 yr 3 mos, Bengaluru, At Gnani, I’m leading the product for a no-code AI platform that enables enterprises to build and orchestrate multiple intelligent agents across voice and chat — without writing a single line of code. These agents are powered by LLMs, ASR/NLU, and real-time memory sharing, capable of handling complex tasks like resolving support queries, qualifying leads, driving collections, sending personalized reminders, and more. Think of it as a programmable workforce of AI agents that can independently talk, think, take actions via APIs, and hand off to humans when needed — all within a modular and safe environment. I work across product, engineering, and NLP teams to build the underlying infrastructure for agent coordination, decision-making, prompt routing, and fallback mechanisms — so enterprises can automate processes with full visibility, control, and measurable outcomes. The result is a highly flexible platform that brings down operational costs, improves resolution rates, and accelerates go-live for business teams — from BFSI to D2C — within days, not weeks.
Product Manager || at BluSmart, May 2024 - Dec 2024 · 8 mos, Bengaluru
Product Manager | at BluSmart, May 2023 - Mar 2024 · 11 mos, Bengaluru, Product Optimisation & Innovation: Led the optimization of the Marshal App, reducing vehicle entry/exit time from 3 minutes to 15 seconds, saving over 100 hours monthly across 40 hubs. This enhanced operational efficiency for guards and drivers. - Enhanced Return to Hub logic, increasing adherence to 65%, optimizing routing, reducing downtime by 20%, and improving efficiency. Data-Driven Decision Making: Focused on using real-time data and dynamic dashboards to enable quicker, more accurate decisions. -integrated real-time data from the Marshal App into dashboards, reducing reporting time by 15% and improving decision-making accuracy. - Developed and deployed the Altilium tool to resolve charging issues, reducing issue resolution time by 25% and saving operational hours. Collaboration & Operational Efficiency: Cross-functional collaboration to streamline operations, save time, and boost team efficiency. - Delivered the CE App, reducing ticket closure time by 30%, saving 50+ man-hours weekly, and improving user satisfaction by 15%. - Integrated Cashfree payment solutions, reducing transaction failures by 20%, and increasing user retention and experience satisfaction. Strategic Partnerships & Revenue Growth: Focused on partnerships that increased product availability, revenue growth, and satisfaction. - Partnered with Tata to integrate chargers, increasing charger availability by 20%, and driving 15% revenue growth in the network. App Development & User Experience: Developed user-friendly apps to simplify tasks, improving customer engagement and satisfaction. - Developed a B2C app to simplify charging hub discovery and provide personalized recommendations, enhancing overall user experience. - Improved app retention by 10% and user satisfaction for 8,000+ users by optimizing usability and recommendations.
Product at CARS24, Jul 2022 - May 2023 · 11 mos, Gurugram, Process Automation: Automated workflows to optimize refurbishment processes, reduce delays, and boost operational efficiency. Automated job cart creation, reducing car inspector reliance and saving 10+ hours weekly by eliminating manual task identification. Optimized workflows, cutting per-car refurbishment time from 3 hours to 30 minutes, saving 50+ hours weekly team.
Senior Product Analyst at Zomato, Feb 2021 - Feb 2022 · 1 yr 1 mo, India, Revenue Growth: Implemented strategies to boost ad revenue and streamline onboarding processes for improved operational efficiency. Increased ad revenue from ₹1 crore to ₹2.5 crore/month by collaborating with Finance and Business Teams, achieving 150% growth. Reduced TAT for onboarding riders from 3 days to 1.5 days by fully digitizing the process, improving integration by 50%. User Engagement: Improved product features and user experience through data-driven initiatives and cross-functional collaboration. Improved CTR of the Delivery Food section by 3%, collaborating with Data Science and ML Teams to enhance user engagement. Designed and ran experiments that improved targeted product features by 10%, using actionable insights from experiment results.
Bachelor of Technology - BTech, Mechanical Engineering, MIT College Of Engineering,Pune
Dream land public school ,jammu