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Suraj Nikam

Manager- Mumbai @Rapido | Driving Business Strategy, Growth & Ops | People Management | Business Development | Educator | Creator

Bengaluru

9+ years of work experience

Rapido
Nov 20241 yr 11 mosPresent

Mumbai, Maharashtra, India

Markeplace Management: 1. Daily Operations - demand/ supply management 2. Rides [price/rate card/demand led] 3. Fulfilment of monthly target Market research (On ground): 1. Customer and Captain VoC (for RHA market) 2. City unlocking- Which areas and usecases can we build more demad and potential marketing opportunities there 3. Where is competitor getting their demand from (use cases) City level tasks (Tactical): 1. Focus on Comp Intel and VoCs (both captain and customer) to find out better pricing requirements 2. BTL planning for untapped Marketplace in Mumbai (new ideas with expected ROI, execution of the approved ones) 3. Customer Awareness campaigns for flexi fare (Social boost)" Captain communications and awareness: 1. New Ideas for YouTube videos and how to distribute it across the captains 2. New video- every 2 week to increase engagement Ownership of City: 1.Should be aware of anything that is happeing in the city (All the metrics understanding and summary/how can it be improved) 2. Should be aware of new experiments in city to improve supply and demand consideration
Oliveboard
Aug 20231 yr 4 mosNov 2024

Bengaluru, Karnataka, India

+ Business Development, Strategy & Product Growth + Operations & Growth + Category management & Product Management + Strategic & Operational leadership + Monitoring Performance & addressing constraints + Program & People management (Cross-functional team & Stakeholder Management) + Project Management Designation & Role: Category Management| Business Development | Program management | Product Management | Growth & Strategy | Operations | . Detailed Key Responsibility Areas (KRA): 1) Managing everything that happens across all the platforms of the Regulatory bodies exam category also looking after P&L along with Cost Optimization, Product growth, and analysis. 2) Hiring, managing & tracking the performance of faculty on paid & YT channels 3) Deciding the curriculum of courses to be launched & the schedule around the exam cycle. Deciding on which new courses to launch. 4) Ensuring no complaints on the operational side of running courses (time of classes, class cancellations, delays in start, etc) 5) Ensuring the quality of the product (Courses and deliverables) and coming up with more innovative ways of delivering the product (Courses and deliverables) by making it more scalable. 6) Teaching ARD/Subjects and other small topics and taking special non-academic sessions for users periodically.
AJC Edutech (OPC) Private Limited
May 20203 yrs 3 mosJul 2023

Delhi, India

Awarded Employee of the year for: 1) Increased Revenue by by designing new products and launch (300+ Courses (Crash Course, Descriptive & Interview Batch) for Regulatory bodies & 70 Courses for EPFO AO) 2) Program Management – End to End Program and Courses handling. 3) Team Lead: NABARD (3 Team members), Books (2), YouTube Team (7). 4) Increased Registrations by conceptualizing Ads & Ad script for Anuj Jindal Brand (Tagline: Aspirant to Officer). 5) YouTube expansion from 1.91L to 3 L Subscriber, Telegram Community: 27K, Structuring Blogs & improve rankings (Top 3 in RBI, SEBI & NABARD) | Quora Viewership: 11K followers 6) Co-authored & Published UPSC Previous Year Papers book, Art of Answer writing (Bestseller on Amazon (1500+ Total Sales) Other tasks: Expert mentor and Curriculum designer on subjects such as International Relations, Government Schemes, Agriculture and Rural Development (ARD), Economic and Social Issues. Daily preparation of informative video modules, PowerPoint presentations and holding live sessions on various General Studies as well as Banking subjects. Curating student-friendly and insightful content on topics related to Public policy and Government Schemes, International Relations, Agriculture and Rural Development, Economic and Social Issues
Testbook
May 20191 yr 3 mosJul 2020

Mumbai, Maharashtra, India

Developed 250+ learning modules and tests for competitive exams, ensuring 95%+ accuracy and student adoption. Executed 3 strategic initiatives with sponsors, accelerating course go-to-market by 20%. Delivered 30+ program reports and insights, enhancing content quality scores by 15%.
Jul 20171 yr 11 mosMay 2019

Pune District, Maharashtra, India

Improved machine efficiency by 20% by optimizing process parameters on key production lines. Supervised and overlook daily operations and sales Revenue mangement and procurement

Suraj’s AI Stack

claude code
claude code
elevenlabs
elevenlabs
gemini
gemini
github copilot
github copilot
notion
notion
openai
openai

Education

NMIMS CDOE

Master of Business Administration - MBA, Operations

NMIMS CDOE

20212 yrs2023

B.E. Chemical Engineering, Chemical Engineering

Gharda Institute of Technology, Mumbai University

20124 yrs2016

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Headline

Manager- Mumbai @Rapido | Driving Business Strategy, Growth & Ops | People Management | Business Development | Educator | Creator

About

Strategy & growth leader with 8+ years’ experience driving 0→1 builds, P&L ownership, and high-impact initiatives across marketplaces and high paced startups. Known for turning ambiguous problems into scalable, data-driven execution. As the architect of business strategy and product innovation, I orchestrate seamless journeys from ideation to launch, crafting solutions that resonate with users and exceed expectations. With a blend of creativity and analytical prowess, I transform ideas into impactful realities, driving success at every stage. In a journey to be a visionary navigator of market trends, I curate and refine product categories with precision and passion. Leveraging deep insights and innovative strategies, I drive growth and elevate customer experiences, shaping the future of our offerings.

Location

Bengaluru

AI stack

claude code

elevenlabs

gemini

github copilot

notion

openai

Work experience

Lead- Business, Growth and Ops at Rapido, Nov 2024 - Present · 1 yr 11 mos, Mumbai, Maharashtra, India, Markeplace Management: 1. Daily Operations - demand/ supply management 2. Rides [price/rate card/demand led] 3. Fulfilment of monthly target Market research (On ground): 1. Customer and Captain VoC (for RHA market) 2. City unlocking- Which areas and usecases can we build more demad and potential marketing opportunities there 3. Where is competitor getting their demand from (use cases) City level tasks (Tactical): 1. Focus on Comp Intel and VoCs (both captain and customer) to find out better pricing requirements 2. BTL planning for untapped Marketplace in Mumbai (new ideas with expected ROI, execution of the approved ones) 3. Customer Awareness campaigns for flexi fare (Social boost)" Captain communications and awareness: 1. New Ideas for YouTube videos and how to distribute it across the captains 2. New video- every 2 week to increase engagement Ownership of City: 1.Should be aware of anything that is happeing in the city (All the metrics understanding and summary/how can it be improved) 2. Should be aware of new experiments in city to improve supply and demand consideration

Category Manager - Product, Growth & Strategy (Founder's Office) at Oliveboard, Aug 2023 - Nov 2024 · 1 yr 4 mos, Bengaluru, Karnataka, India, + Business Development, Strategy & Product Growth + Operations & Growth + Category management & Product Management + Strategic & Operational leadership + Monitoring Performance & addressing constraints + Program & People management (Cross-functional team & Stakeholder Management) + Project Management Designation & Role: Category Management| Business Development | Program management | Product Management | Growth & Strategy | Operations | . Detailed Key Responsibility Areas (KRA): 1) Managing everything that happens across all the platforms of the Regulatory bodies exam category also looking after P&L along with Cost Optimization, Product growth, and analysis. 2) Hiring, managing & tracking the performance of faculty on paid & YT channels 3) Deciding the curriculum of courses to be launched & the schedule around the exam cycle. Deciding on which new courses to launch. 4) Ensuring no complaints on the operational side of running courses (time of classes, class cancellations, delays in start, etc) 5) Ensuring the quality of the product (Courses and deliverables) and coming up with more innovative ways of delivering the product (Courses and deliverables) by making it more scalable. 6) Teaching ARD/Subjects and other small topics and taking special non-academic sessions for users periodically.

Chief of Staff - Category, Product, Growth and Strategy at AJC Edutech (OPC) Private Limited, May 2020 - Jul 2023 · 3 yrs 3 mos, Delhi, India, Awarded Employee of the year for: 1) Increased Revenue by by designing new products and launch (300+ Courses (Crash Course, Descriptive & Interview Batch) for Regulatory bodies & 70 Courses for EPFO AO) 2) Program Management – End to End Program and Courses handling. 3) Team Lead: NABARD (3 Team members), Books (2), YouTube Team (7). 4) Increased Registrations by conceptualizing Ads & Ad script for Anuj Jindal Brand (Tagline: Aspirant to Officer). 5) YouTube expansion from 1.91L to 3 L Subscriber, Telegram Community: 27K, Structuring Blogs & improve rankings (Top 3 in RBI, SEBI & NABARD) | Quora Viewership: 11K followers 6) Co-authored & Published UPSC Previous Year Papers book, Art of Answer writing (Bestseller on Amazon (1500+ Total Sales) Other tasks: Expert mentor and Curriculum designer on subjects such as International Relations, Government Schemes, Agriculture and Rural Development (ARD), Economic and Social Issues. Daily preparation of informative video modules, PowerPoint presentations and holding live sessions on various General Studies as well as Banking subjects. Curating student-friendly and insightful content on topics related to Public policy and Government Schemes, International Relations, Agriculture and Rural Development, Economic and Social Issues

Strategic Growth Lead at Testbook, May 2019 - Jul 2020 · 1 yr 3 mos, Mumbai, Maharashtra, India, Developed 250+ learning modules and tests for competitive exams, ensuring 95%+ accuracy and student adoption. Executed 3 strategic initiatives with sponsors, accelerating course go-to-market by 20%. Delivered 30+ program reports and insights, enhancing content quality scores by 15%.

Junior Engineer & Supervisor at Dhanashree Engineering Pvt ltd, Jul 2017 - May 2019 · 1 yr 11 mos, Pune District, Maharashtra, India, Improved machine efficiency by 20% by optimizing process parameters on key production lines. Supervised and overlook daily operations and sales Revenue mangement and procurement

Education

Master of Business Administration - MBA, Operations, NMIMS CDOE

B.E. Chemical Engineering, Chemical Engineering, Gharda Institute of Technology, Mumbai University

Public links

common-quince-1e9.notion.site: https://common-quince-1e9.notion.site/Product-Growth-Portfolio-1122e2a436d8807094a1f63e12ae8ea0