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Suraj Labana

learning and development Manager, Process Trainer, Training manager

Navi Mumbai

9+ years of work experience

Sutherland
Dec 202411 mosOct 2025

Navi Mumbai

Spearhead the design and delivery of comprehensive training programs for a team of [X] professionals, enhancing skill proficiency and boosting overall performance by [Y]%. Optimize training methodologies by integrating cutting-edge instructional technologies, resulting in a [Z]% increase in learner engagement and knowledge retention. Lead cross-functional collaboration initiatives to align training objectives with organizational goals, driving a measurable improvement in key performance indicators within [timeframe].
Accenture
Jan 20213 yrs 6 mosJun 2024

Navi Mumbai

My role involves leading and developing the trainers to get the best out of them at all times also designing, implementing and overseeing training programs for employees in the process. I ensure that new hires receive comprehensive training on company processes, tools, and user experience. Additionally, I have developed ongoing training programs planners to enhance the skills of existing employees, monitor performance, and provide feedback to improve overall efficiency and quality of service delivery. Arrange training for content moderation for leading social media platforms.
Accenture
Aug 20182 yrs 6 mosJan 2021

Hybrid

People & Team Management Stake Holder Management Client Relationship Management Individual & Group Facilitation Learning Management System Data Reporting & Analysis Process Improvement Ideation & Innovation.
Accenture
Jan 20162 yrs 8 mosAug 2018

Hybrid

Education

cbse

12th, ENGLISH LANGUAGE AND LITERATURE/LETTERS

cbse

Mumbai university

Bachelor of Arts, PSYCHOLOGY

Mumbai university

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Headline

learning and development Manager, Process Trainer, Training manager

Location

Navi Mumbai

Work experience

Training Manager at Sutherland, Dec 2024 - Oct 2025 · 11 mos, Navi Mumbai, Spearhead the design and delivery of comprehensive training programs for a team of [X] professionals, enhancing skill proficiency and boosting overall performance by [Y]%. Optimize training methodologies by integrating cutting-edge instructional technologies, resulting in a [Z]% increase in learner engagement and knowledge retention. Lead cross-functional collaboration initiatives to align training objectives with organizational goals, driving a measurable improvement in key performance indicators within [timeframe].

Training Team Lead at Accenture, Jan 2021 - Jun 2024 · 3 yrs 6 mos, Navi Mumbai, My role involves leading and developing the trainers to get the best out of them at all times also designing, implementing and overseeing training programs for employees in the process. I ensure that new hires receive comprehensive training on company processes, tools, and user experience. Additionally, I have developed ongoing training programs planners to enhance the skills of existing employees, monitor performance, and provide feedback to improve overall efficiency and quality of service delivery. Arrange training for content moderation for leading social media platforms.

Process Trainer at Accenture, Aug 2018 - Jan 2021 · 2 yrs 6 mos, Hybrid, People & Team Management Stake Holder Management Client Relationship Management Individual & Group Facilitation Learning Management System Data Reporting & Analysis Process Improvement Ideation & Innovation.

Senior Content Moderator at Accenture, Jan 2016 - Aug 2018 · 2 yrs 8 mos, Hybrid

Education

12th, ENGLISH LANGUAGE AND LITERATURE/LETTERS, cbse

Bachelor of Arts, PSYCHOLOGY, Mumbai university

Suraj Labana - Training Manager in Navi Mumbai | Tal