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Suraj K R

AI & Automation @ Capgemini | RAG/LLM Systems | Mercedes-Benz R&D

Bengaluru

2+ years of work experience

Capgemini
Nov 20251 yr 1 moPresent

Bengaluru

Client: Mercedes Benz Research and Development Askwolfgang Chatbot: Launched AI-powered self-service compliance portal adopted by 1000 employees; facilitated 90 GRC access requests through the bot, eliminating manual workflows. Grew adoption 8x in 6 months. Built RAG pipeline, Flask backend with 20+ APIs, LLM integration, and multilingual support. Built ServiceNow ticket router that ingests incidents every 5 min and intelligently distributes them to agents based on shift & workload. Reduced agent load ~40% and ensured P1/P2 tickets met SLA. Architected modular Airflow pipeline with fair-distribution algorithm, multi-timezone support, and AI-powered resolution recommendations using embeddings and RAG to suggest solutions to agents.
GENPACT
Sep 20231 yr 5 mosJan 2025

Client: General Electric (GE) ● Automated recurring monthly/weekly reporting with SQL and Python, reducing manual efforts by 35% and improving report accuracy. ● Analyzed manufacturing shop-floor data (machine downtime, utilization, yield) using SQL & Python, driving a 12% improvement in equipment efficiency. ● Built interactive Power BI dashboards for plant managers to track production KPIs (throughput, defects, OEE), enabling data-driven decision-making across sites. AI Based Financial Report Analyzer | Python, OpenAI ● Developed an AI-based Financial Report Analyzer with Python and OpenAI, automating financial summaries and reducing manual work by 40%. ● Designed simple data extraction pipelines (PDF/text) and pulled out key insights like financial metrics, SWOT analysis, and regional breakdowns.
GENPACT
Mar 20236 mosAug 2023

● Built and deployed a full-stack fitness website (NovaFit) using the MERN stack, enabling 100+ users to track workouts and progress. ● Designed and implemented RESTful APIs to support user authentication, data storage and retrieval. ● Digitized records for Tamaku NGO by creating a structured data management system, improving information retrieval speed by 50% and reducing manual errors.

Suraj’s AI Stack

antigravity
antigravity
claude
claude
github copilot
github copilot
kiro
kiro
mcp
mcp
CrewAI
CrewAI

Education

B. M. S. College of Engineering

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering

B. M. S. College of Engineering

20194 yrs2023
srkvsmysuru

PU, PCMB

srkvsmysuru

20172 yrs2019

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Headline

AI & Automation @ Capgemini | RAG/LLM Systems | Mercedes-Benz R&D

About

I build AI and automation systems: RAG pipelines, LLM integrations, intelligent routing and the data infrastructure behind them. Currently at Capgemini, working on GenAI for Mercedes-Benz R&D. I like building things people actually use and that make a clear difference.

Location

Bengaluru

AI stack

antigravity

claude

github copilot

kiro

mcp

CrewAI

Work experience

Consultant- AI & automation at Capgemini, Nov 2025 - Present · 1 yr 1 mo, Bengaluru, Client: Mercedes Benz Research and Development Askwolfgang Chatbot: Launched AI-powered self-service compliance portal adopted by 1000 employees; facilitated 90 GRC access requests through the bot, eliminating manual workflows. Grew adoption 8x in 6 months. Built RAG pipeline, Flask backend with 20+ APIs, LLM integration, and multilingual support. Built ServiceNow ticket router that ingests incidents every 5 min and intelligently distributes them to agents based on shift & workload. Reduced agent load ~40% and ensured P1/P2 tickets met SLA. Architected modular Airflow pipeline with fair-distribution algorithm, multi-timezone support, and AI-powered resolution recommendations using embeddings and RAG to suggest solutions to agents.

Data Engineer at GENPACT, Sep 2023 - Jan 2025 · 1 yr 5 mos, Client: General Electric (GE) ● Automated recurring monthly/weekly reporting with SQL and Python, reducing manual efforts by 35% and improving report accuracy. ● Analyzed manufacturing shop-floor data (machine downtime, utilization, yield) using SQL & Python, driving a 12% improvement in equipment efficiency. ● Built interactive Power BI dashboards for plant managers to track production KPIs (throughput, defects, OEE), enabling data-driven decision-making across sites. AI Based Financial Report Analyzer | Python, OpenAI ● Developed an AI-based Financial Report Analyzer with Python and OpenAI, automating financial summaries and reducing manual work by 40%. ● Designed simple data extraction pipelines (PDF/text) and pulled out key insights like financial metrics, SWOT analysis, and regional breakdowns.

Software Intern at GENPACT, Mar 2023 - Aug 2023 · 6 mos, ● Built and deployed a full-stack fitness website (NovaFit) using the MERN stack, enabling 100+ users to track workouts and progress. ● Designed and implemented RESTful APIs to support user authentication, data storage and retrieval. ● Digitized records for Tamaku NGO by creating a structured data management system, improving information retrieval speed by 50% and reducing manual errors.

Education

Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering, B. M. S. College of Engineering

PU, PCMB, srkvsmysuru

Public links

github: https://github.com/surajramesh651

surajkr651-portfolio.netlify.app: https://surajkr651-portfolio.netlify.app/