Headline

Operations Associate (ACO) | BCA | Learning Python, SQL | Aspiring Software Engineer / Data Scientist

About

I am a final-year BCA student with hands-on experience in loan processing and CPA operations, working with tools like Salesforce. My role has helped me develop strong analytical thinking, attention to detail, and process understanding in a fast-paced environment. I am now focused on building a career in software development and data science. I am actively learning programming, problem-solving, and backend development to transition into the tech industry. I am particularly interested in working on real-world systems, data-driven solutions, and scalable applications. I am continuously improving my technical skills and looking for opportunities to grow in a challenging and innovative environment.

Location

Pune Division

Work experience

Executive Assistant at Jio, Nov 2025 - Present · 8 mos, Pune, Working as an Assistant Console Oprator (ACO) on a client-based project, responsible for monitoring daily operations and ensuring smooth execution of processes in a real-time environment. Handling system-based workflows, tracking tasks, and maintaining operational accuracy using structured procedures. Managing issue reporting, ticket handling, and follow-ups to ensure timely resolution and process continuity. Supporting data handling activities and maintaining consistency across multiple operational systems. Developed strong attention to detail, analytical thinking, and problem-solving skills while working in a high-responsibility environment..

Operation Executive at KYMR MANAGEMENT & CONSULTANCY PRIVATE LIMITED, Jul 2025 - Nov 2025 · 5 mos, Pune District, I am pleased to announce the successful completion of my tenure at KYMR Management & Consultancy Pvt. Ltd. During this period, I worked in operations, supporting loan processing, handling financial products, and coordinating across departments. I also gained experience using Salesforce CRM for managing data and workflows. I sincerely thank the team for their guidance and support, and I look forward to future opportunities.

Back Office Executive at Suma Soft Pvt Ltd, Jul 2023 - May 2024 · 11 mos, Pune District, As a Back Office Executive at Suma Soft Pvt. Ltd., I am responsible for handling the complete back-end loan processing cycle for two-wheeler and three-wheeler vehicle loans. My role involves verifying customer documents, ensuring data accuracy, performing underwriting checks, supporting pre-disbursement activities, and assisting in internal audits to maintain compliance and operational quality.

Education

BCA, Computer Programming, Manipal University Jaipur

HSC Board, General Science (PCMB), Sri Narshing Maharaj Jr Collage Akot