Headline

Quality Project Lead | 14+ yrs in Agile, Quality Management & Continuous Improvement | Driving E2E Product Excellence

About

I bring 14+ years of experience in software quality, specializing in Quality Governance, SQA, and delivery excellence across large-scale enterprise programs. Over the years, my role has evolved from hands-on testing to driving quality across the entire SDLC ensuring quality is built into requirements, design, development, and release, rather than being validated at the end. I focus on bringing structure, visibility, and predictability into how teams approach quality. In my current role as a Quality Project Lead, I work across multiple programs and collaborate closely with cross-functional teams and leadership to strengthen quality practices and improve delivery outcomes. My key areas of focus include: • Establishing and driving quality governance models across SDLC phases • Defining and tracking quality metrics such as defect leakage, time to fix, and automation coverage • Facilitating release readiness assessments, risk reviews, and quality milestones • Leading Root Cause Analysis (5D, 8D, CAPA) to identify trends and eliminate systemic issues • Strengthening requirement quality, design reviews (HLD/LLD), and test strategy • Enabling shift-left practices and introducing early quality gates to improve defect detection I have strong experience working in regulated environments, including healthcare programs aligned with GxP, ISO 9001, and ISO 13485 standards, where compliance, traceability, and structured processes are critical. My approach is practical, data-driven, and outcome-focused centered on improving delivery predictability, reducing risk, and enabling teams to build quality into systems from the start. I’ve worked with global teams and stakeholders across geographies, and bring a balanced perspective of delivery, governance, and continuous improvement. Core strengths: Quality Management | Software Quality Assurance (SQA) | Quality Governance | SDLC | Root Cause Analysis | CAPA | Release Management | Risk Assessment | Process Improvement | Metrics & Reporting Currently exploring opportunities in: Quality Management | SQA | Quality Governance | Process Excellence | Delivery Quality I’m particularly interested in roles where I can contribute at a strategic level to strengthen quality frameworks, improve governance, and drive continuous improvement across teams and programs.

Location

Bengaluru

Work experience

Quality Project Lead at Signify, Dec 2022 - Present · 3 yrs 8 mos, Bengaluru, • Implemented procedures and root cause analyses to enhance product quality. • Defined and executed quality management processes for development projects, focusing on key quality elements. • Reported progress to R&D and business stakeholders, ensuring alignment on milestones and targets. • Advised Project Leaders on quality decisions and supported fact-based decision-making with statistics. • Led the review and authorization of project documentation to ensure compliance. • Provided leadership in proactive and reactive quality management, driving continuous improvement. • Led E2E quality deliverables in NPDL and fast-track projects, aligning with organizational quality standards. • Focused on customer requirements, supplier quality, DFMEA, and product risk management. • Led problem-solving for internal and customer concerns, documenting actions using formats like 8D.

Quality Assurance Lead at Wipro, May 2018 - Dec 2022 · 4 yrs 8 mos, Bengaluru, Client: Johnson & Johnson Conducted detailed audits to ensure adherence to SOP, maintaining a high level of compliance throughout the organization. • Enhanced product quality by implementing rigorous inspection procedures and conducting thorough root cause analysis. • Define and drive execution of the quality management processes within development projects, focusing on critical elements. • Ensure approved software development standards, processes and procedures are adhered to in the projects/support. • Identify, log and track for closure of any deviations from the standards; Identify, track, and analyze project quality goals and objectives in terms of predicting the defects based on historical Process Compatibility Baselines (PCBs); Document compliance summary reports for the projects and ensure execution of the same. • Review and approve the user stories, pre & post test scripts across different portfolios. • Provide coaching and guidance to teams on best quality practices, while making sure that the delivered software, the related deliverables, and applied processes do meet and comply with quality standards and policies. • Log data to the organization's metrics repository after the review; Initiate corrective actions if the project data is going above or below the control limits established in the PCBs and ensure necessary actions are taken. • Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, status etc.) at project/ program level during reviews highlighting any critical project escalations and potential risks. • Set goals for the team, conduct timely performance reviews, and provide constructive feedback to own direct reports.

Project Lead at Wipro, 2018 - 2022 · 4 yrs, Managed a team of 10–15 members across projects, ensuring delivery quality, process adherence, and stakeholder alignment. Provided weekly project status updates and risk reports to stakeholders and leadership on project progress and quality metrics. Conducted ISO 9001-aligned quality audits and supported GxP-regulated healthcare projects, with exposure to ISO 13485 standards, guiding teams on process compliance and quality governance practices.

Senior Software Engineer at Wipro, Feb 2017 - Apr 2018 · 1 yr 3 mos, Winnersh, England, United Kingdom, Client: Virgin Media Created use cases, troubleshoot test issues, record test results, track and prioritize defects. • Develop test plans in coordination with product development and create test cases based on the requirements. Attending Test plan reviews and design reviews. Worked on IPVOD related features and have done QE feature Support developers on bug fixing, Setup of devices • Managed the day-to-day activities of the team such as assigning tasks to the team, creating reports & sending to client, providing estimate, creating test plans & reviewing testcases

Education

Bachelor's degree, Computer Applications, Panjab University, Chandigarh

Master's degree, Computer Science, Birla Institute of Technology and Science, Pilani