Supratim Biswas
Product Management Associate | Software Quality Assurance | Saas Boosting Client Success with Tech Integration | Strong Leadership & Communication Skills | Bringing Innovation to digital world|
Bhubaneswar
1+ year of work experience
Dec 20259 mosPresent
Wizo Learning is an EdTech platform focused on bridging the gap between academic learning and industry expectations by connecting students with experienced professionals, mentors, and career-focused learning opportunities.
• Led product strategy and MVP planning for the platform, defining key features across mentorship, learning, and career development workflows.
• Conducted user research with students and early-career professionals to identify pain points, validate product assumptions, and prioritize solutions.
• Performed competitor analysis and market research to evaluate industry trends, feature gaps, and growth opportunities.
• Created product roadmaps, user journeys, and feature prioritization frameworks to align product development with user and business goals.
• Collaborated with cross-functional teams including developers, designers, and stakeholders to translate requirements into product features.
• Contributed to product launch planning, user acquisition strategy, and platform growth initiatives.
• Defined key success metrics including user acquisition, mentor onboarding, engagement, and retention to support data-driven decision making.
May 20263 mosJul 2026
Bengaluru, Karnataka, India
• Managing relationships with small and medium business customers, serving as the primary point of contact for onboarding, support, and account growth.
• Working closely with business owners to understand operational challenges and recommend solutions that improved adoption of Vyapar's accounting and business management platform.
• Collecting customer feedback and recurring pain points, providing actionable insights that contributed to product and service improvements.
• Collaborating with cross-functional teams including sales, customer success, and support to ensure timely issue resolution and enhance customer experience.
• Analyzing customer usage patterns and business requirements to identify opportunities for account expansion and increased platform engagement.
• Maintaining high levels of customer satisfaction through proactive communication, relationship management, and problem-solving.
Oct 20258 mosMay 2026
• Conducted market and startup ecosystem research to identify emerging trends, business opportunities, and innovation-driven solutions.
• Collaborated with cross-functional teams to evaluate startup ideas, analyze business models, and assess market viability.
• Supported the development of entrepreneurship programs, innovation challenges, and startup-focused initiatives for students.
• Performed competitor analysis and industry research to generate insights for strategic planning and product development discussions.
• Worked with student founders and teams to refine problem statements, validate ideas, and explore scalable solutions.
• Contributed to research reports, presentations, and knowledge-sharing initiatives that promoted entrepreneurship and innovation within the university ecosystem.
Supratim’s AI Stack
Education
Master of Computer Applications - MCA, Computer Science
KIIT - Kalinga Institute of Industrial Technology
20242 yrs2026
BCA, Computer Application
Bhadrak Autonomous College
20213 yrs2024
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