Headline

Strategic Account Manager @ Hotelzify | Grew Managed Accounts 2x-4x | 10+ Yrs in Enterprise SaaS Revenue & Retention

About

Enterprise Account Manager with 10+ years driving revenue growth, retention, and expansion across SaaS, hospitality technology, real estate, and B2B platforms. A snapshot of impact: • Grew managed account revenue 2x-4x through AI-powered upselling at Hotelzify • Managed 400+ accounts at 75%+ retention while generating £380K in quarterly revenue • Delivered 30% YoY growth managing 200+ strategic accounts • Built and led a 75-person team generating ₹5Cr in annual revenue, every year, as founder Currently at Hotelzify, helping hotel partners grow through AI-driven tools (chatbots, call bots) and data-backed account strategy. I'm particularly interested in how automation can take the busywork out of reporting and account management — freeing teams to focus on growth and customer outcomes. Open to connecting with people working on SaaS growth, tech, or AI-driven customer success.

Location

Greater Bengaluru Area

AI stack

claude

deepseek

grok

kimi

manus

openai

Work experience

Strategic Account Manager at Hotelzify, Jul 2025 - Present · 1 yr 4 mos, Bengaluru, Karnataka, India, Managing a portfolio of strategic hospitality partners across India and international markets, driving account growth, customer success, and long-term business relationships. Key Responsibilities & Achievements: • Own end-to-end account management for hotel groups and independent properties across multiple markets. • Conduct weekly, monthly, and quarterly business reviews focused on bookings, room nights, revenue performance, and growth opportunities. • Drive account expansion through cross-sell and upsell initiatives across Hotelzify's product portfolio. • Lead onboarding and implementation for new hotel partners, ensuring smooth adoption and platform utilization. • Provide performance reports and business insights that help partners improve performance and maximize platform value. • Act as the primary escalation point for strategic accounts and collaborate with internal teams to ensure timely issue resolution. • Deliver training sessions and best-practice consultations to improve partner engagement and product adoption. • Work closely with leadership teams to identify revenue opportunities, strengthen customer relationships, and improve account retention. Core Skills: Strategic Account Management | Customer Success | Revenue Growth | Client Retention | Hospitality SaaS | Stakeholder Management | Upselling | Cross-selling

Key Account Manager at MarketStar India (Regalix), Jul 2023 - Jun 2025 · 2 yrs, Bangalore, • Managed advertising campaigns for UK clients on LinkedIn, ensuring effective targeting and engagement. • Achieved a quarterly revenue quota of over £300,000 through strategic ad placements. • Collaborated with cross-functional teams to optimize client campaigns and enhance performance. • Developed strong relationships with clients, providing insights and recommendations for improved results.

Key Account Manager at Stanza Living, Jan 2022 - Jun 2023 · 1 yr 6 mos, Bangalore Urban, Karnataka, India, Executed strategic sales initiatives that delivered 30% Year-Over-Year revenue growth by optimizing the client acquisition pipeline and managing key B2C relationship closures in the Bangalore region.

Operating Partner & P&L Manager at Global Foods Inc (La Pinoz Pizza Franchise), Sep 2020 - Dec 2021 · 1 yr 4 mos, Bangalore Urban, Karnataka, India, Operated as a founding partner (P&L oversight) for Global Foods Inc., driving the franchise operation. Led full P&L Management, supply chain, and operational efficiency, successfully improving overall profitability and customer satisfaction.

Proprietor at UKJ Enterprise, Sep 2015 - Apr 2020 · 4 yrs 8 mos, Bangalore Urban, Karnataka, India, Founded and led full P&L oversight and commercial strategy for the proprietorship, consistently achieving 40% Year-Over-Year revenue growth by securing and managing key B2C contracts with top brands (e.g., Ajio, Peter England).

Education

Jain (Deemed-to-be University)

St. Anns High School