Headline

Senior Engineering Manager (Director Charter) | Global Platform Leadership | AI, Data & Event-Driven Commerce Platforms | Product, Technology, Strategy & Execution

About

Technology leader with 19+ years of experience across platform engineering, product, and AI-led transformation, currently operating in a Director-level charter. At Dell Technologies, I lead global engineering and product organization building high-scale commerce and configuration platforms processing 10M+ daily transactions with 99.99% availability. My focus areas include global platform leadership, AI-native commerce, data-driven platforms, event-driven systems, cloud modernization, and engineering transformation, with a strong passion for driving measurable business outcomes through product, technology, strategy, and execution. Proud to have represented Dell Technologies at industry forums and contributed to innovation initiatives recognized with the Confederation of Indian Industry DX Award for Customer Experience Innovation. Please contact me over LinkedIn for further details.

Location

Bengaluru

AI stack

claude

ChatGPT

Devin

Work experience

Senior Engineering Manager at Dell Technologies, Nov 2019 - Present · 6 yrs 10 mos, Bengaluru, Karnataka, India, I specialize in developing and optimizing e-commerce platforms, ensuring they scale seamlessly to handle high-volume transactions while driving substantial revenue growth. With a strong focus on performance and reliability, I lead initiatives that maintain high availability, enhance user experience, and contribute to record-breaking customer satisfaction scores. My expertise lies in end-to-end delivery of omnichannel platforms, creating seamless, intuitive, and high-performing digital ecosystems. As a technology leader, I spearhead cross-functional teams of engineers and product managers to deliver cloud-native, omnichannel product experience solutions. I drive IT strategy execution, overseeing the migration of legacy systems to scalable, cloud-based infrastructures, ensuring industry-leading uptime and system resilience. With a keen eye on business impact and AI integration, I focus on optimizing engineering and business KPIs to enhance performance, efficiency, and customer engagement. I collaborate with key stakeholders to implement AI-driven enhancements, transforming product offerings to elevate user experience and maintain market competitiveness in the ever-evolving digital landscape.

Senior Product Owner at Dell Technologies, Jul 2017 - Oct 2019 · 2 yrs 4 mos, Bengaluru, Karnataka, India, I catered to Dell's omni-channel fulfilment and supply chain optimizations using cutting-edge technology and analytics to drive meaningful business goals. Defined product objectives and key results (OKRs) in collaboration with stakeholders.

Product Owner – Product Management at Target, Apr 2011 - May 2017 · 6 yrs 2 mos, Bengaluru, Karnataka, India, I partnered with cross-functional teams, including engineers, UX designers and business partners to develop and implement product strategies. I also maintained and prioritized roadmap focusing on high impact features and outcomes.

Developer at Target, Oct 2005 - Apr 2011 · 5 yrs 7 mos, Bengaluru, Karnataka, India

Software Engineer at MobiApps, May 2005 - Oct 2005 · 6 mos, Bangalore

Education

Leadership, Indian Institute of Management Bangalore

Bachelor of Engineering (B.E.), Information Technology, Utkal University