---
title: "Sunil Srivastava - Delivery Director - Enterprise & ecommerce platforms in Mumbai | Tal"
description: "Meet Sunil Srivastava, Global Delivery Head @ OpenDhi Private Limited | Program Delivery, SAP ERP, IT Strategy & Digital Transformation, Retail Digitization Expert, Omnichannel Commerce, Supply Chain Automation, Head IT/ CTO based in Mumbai. AI stack includes claude code."
image: "https://tal.club/meet/sunil-srivastava/share-image"
---

# Sunil Srivastava on Tal

## Headline

Global Delivery Head @ OpenDhi Private Limited \| Program Delivery, SAP ERP, IT Strategy & Digital Transformation, Retail Digitization Expert, Omnichannel Commerce, Supply Chain Automation, Head IT/ CTO

## About

As Delivery Director at OpenDhi Group, I drive enterprise transformation through ERP, AI, ecommerce, and SaaS platforms\. I lead large\-scale delivery, strategic programs, customer success, P&L, and high\-performance teams, focused on scalable growth, operational excellence, business value, and sustainable customer outcomes\. At Ghodawat Retail, I was orchestrating the digital transformation for an expansive retail network\. With a focus on ERP systems and business process optimization, I was driving performance and efficiency across a future landscape of 3000\+ stores\. Our strategies were firmly rooted in aligning technology with business goals to foster growth and enhance customer experiences\. Leveraging a robust background in IT and digital solutions, the team's vision is to deliver seamless project execution that resonates with the dynamic demands of the retail sector\. Our mission at Ghodawat Retail is to not only contribute to the company's success but also to set new benchmarks in retail innovation and operational excellence\. I am a technically sophisticated and business\-savvy management professional with over 30 years of experience in developing and executing IT strategies that drive organizational growth\. I specialize in IT transformation, delivering results in a time\-bound manner for maximum return at the lowest possible cost, while ensuring operational simplicity and high customer satisfaction\. I facilitate technology adoption through a strong process orientation and exceptional program management skills\. A collaborative team player, I excel at building and growing teams, organizing them to improve focus, and driving enhanced productivity\. I possess extensive domain expertise in manufacturing, distribution, FMCG, Retail, CPG, e\-commerce, supply chain, and logistics\. Key Skills: IT Strategy and Planning Project/ Program Management Web Technology & Mobility Application SAP R/3, SAP SD & MM, SAP FICO, SAP IS Retail Impl, Rollout & support SAP WM, SAP TMS, SAP F&R, SAP CRM & SAP SRM Rollout & Support Vendor collaboration & system integration through EDI Application Dev, Impl\. and support POS system & IT operation Management Change Management Team Development and Mentoring Process Improvements and Best Practices Vendor & Stakeholder Management

## Location

Mumbai

## AI stack

claude code

## Work experience

Delivery Director \- Enterprise & ecommerce platforms at Open Dhi Private Limited, Mar 2025 \- Present · 1 yr 8 mos, Hyderabad

Head \- IT & Digital Transformation \(Retail business\) / CTO at Sanjay Ghodawat Group, Nov 2023 \- Feb 2025 · 1 yr 4 mos, Pune, Maharashtra, India, Drive Technology Roadmap for the next 3000 stores

GM IT & Digital Transformation at Reliance Digital Retail Ltd\., Jan 2014 \- Nov 2023 · 9 yrs 11 mos, Navi Mumbai, \- Managing complete IT Service Delivery and Aligning Business Process for optimization to generate more revenue with better Performance and Efficiency\. \- Managing application mPOS, SAP IS Retail, O2C, P2P, WMS, Merchandising Management, SAP Forecasting and replenishment, SAP CRM \( Sales, Service & Loyalty\), WFM, Syclo, Home delivery tracking application, store applications, Customer experience, Call Center application, Voice of customer, mobile POS, Rebate Mgmt & Other Income, Space on Hire, KPI Dashboards\. \- Program Management \- SAP & Non SAP Application

Head \- IT, Busines Process & Solutions at Reliance Retail, Aug 2008 \- Dec 2013 · 5 yrs 5 mos, Navi Mumbai, Head \- IT \- Reporting to CEO, Reliance Value Format \(Fresh,Mart,Super,Living, Delight, Sahkari Bhandar, Autozone\) Responsible for supporting IT requirements for 1150\+ Fresh, Mart,Super, Delight, Living, Autmotive stores\. Responsible for IT road map, business process design, System and process implementation, roll\-out, review, maintenance, etc\.

Regional Head IT \- SAP IS Retail/ Application at Reliance Retail, Nov 2006 \- Jul 2008 · 1 yr 9 mos, Jaipur \- Rajasthan, implementation, Rollout, Support & Enhancement of the SAP IS Retail/ Business Application

Manager \- SAP System & IT Application at JK Tyre & Industries Ltd\., Apr 2003 \- Oct 2006 · 3 yrs 7 mos, New Delhi Area, India, •Managing SAP R/3 & applications of HO/ Regional/ Area/ Depot & plants\. •Developed a strong, responsive and empowered team in order to maintain a working environment that promotes excellence, encourages continuous personal development and provides opportunity to contribute in an atmosphere of teamwork and trust and is in line with Group practices\. •Planning project activities viz\. scoping, estimation, tracking, change management, delivery management & post implementation support\. •Implementing project plans within preset budgets and deadlines\. Monitoring offshore delivery management for technical deliverables of concurrent projects\. •Preparing business case and taking management approval for SAP R/3 implementation\. Evaluating multiple ERP solution and finalizing SAP for corporate business solution covering all business operations\. •Prepared IT & ERP road map for five years covering all business functions\. •Played a key role in SAP R/3 ECC 6\.0 implementation \(Project Preparation, Business Blueprint, Realization, Final Testing, Cutover migration strategy & Go\-Live\) covering Materials Management, Sales & Distribution, Finance & Costing and Business Information Warehouse\. •Led the team in implementing SAP SD functionality of Organisation structure, Order to cash, Pricing procedure, Third party process, Revenue account determination & Integration with MM & FI\. •Configured the MM functionality of P2P & integration with FI module •Unit & Integrations testing for SD & MM Module •Prepared the Process & user manuals\. •End user SAP R/3 support\.

Head \- IT \( Tyre Division Office\) at JK Tyre & Industries Ltd\., Mar 1998 \- Mar 2003 · 5 yrs 1 mo, Gwalior \- MP, •Administering complete IT functions of Regional/Area/ Depot & plants\. •Interacted with senior filed managers & business senior managers and assisted corporate GM IT to enhance/ stabilize the IT systems\. •Assisted corporate GM IT in facilitation of user\-level agreement and formulate newer application areas where IT can be deployed resulting in to higher business throughput\. •Identifying and evaluating IT requirements for business and recommending to corporate GM IT with alternative solutions\. •Interacted with Corporate IT implementing corporate policies & strategies to develop, implement and test customized programs, interfaces, reports, control in order to develop a system that is robust and user friendly\. •Ensured systems are in place for providing timely support to IT applications and users across commercial locations & ensure queries/ issues resolved for smooth functioning\. •Arranging to execute the users training & assessment of user training with respect to information technology\. •Understanding of corporate guidelines on IT application and its usage\. •Ensuring the application systems compliance guide line while implementing the solution and co\-ordinate with Group IT function for the availability of resources like software license and its timely implementation\. •Introduced internal IT skill training with change of Job role with IT team members resulting to keep team motivated for performance excellence\. •Automated complete server maintenance activity including backup and regular alter\. •Ensured availability of IT infrastructure including servers and network on 24x7 basis\. •Implemented centralized automated system for virus updation, spam control for all desktops and mails across the group; various workflow applications in areas of Leave Management, Tour & Travel and Expense Reimbursement, Internal Approvals\.

## Education

MBA, Business Administration, Management and Operations, Symbiosis institute of Management Studies

MS, Computer Science & Application, Madan Mohan Malaviya University of Technology

[View the original profile](https://tal.club/meet/sunil-srivastava)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/sunil-srivastava#person",
      "name": "Sunil Srivastava",
      "url": "https://tal.club/meet/sunil-srivastava",
      "image": "https://tal.club/meet/sunil-srivastava/profile-photo.jpg",
      "description": "Meet Sunil Srivastava, Global Delivery Head @ OpenDhi Private Limited | Program Delivery, SAP ERP, IT Strategy & Digital Transformation, Retail Digitization Expert, Omnichannel Commerce, Supply Chain Automation, Head IT/ CTO based in Mumbai. AI stack includes claude code.",
      "jobTitle": "Delivery Director - Enterprise & ecommerce platforms",
      "worksFor": {
        "@type": "Organization",
        "name": "Open Dhi Private Limited"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Delivery Director - Enterprise & ecommerce platforms"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Mumbai"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Symbiosis institute of Management Studies"
        },
        {
          "@type": "EducationalOrganization",
          "name": "Madan Mohan Malaviya University of Technology"
        }
      ],
      "knowsAbout": [
        "claude code"
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/sunil-srivastava#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/sunil-srivastava#webpage",
      "url": "https://tal.club/meet/sunil-srivastava",
      "name": "Sunil Srivastava on Tal",
      "description": "Meet Sunil Srivastava, Global Delivery Head @ OpenDhi Private Limited | Program Delivery, SAP ERP, IT Strategy & Digital Transformation, Retail Digitization Expert, Omnichannel Commerce, Supply Chain Automation, Head IT/ CTO based in Mumbai. AI stack includes claude code.",
      "dateModified": "2026-10-17T05:11:36.561Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/sunil-srivastava#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/sunil-srivastava/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/sunil-srivastava/profile-photo.jpg",
        "caption": "Sunil Srivastava profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```