---
title: "Sunil J - Head of Department in Bengaluru | Tal"
description: "Meet Sunil J, Training and Product Documentation Manager, ITSM Practitioner, Subject Matter Expert in APM, AIOps, ITAM, SAM and HAM. based in Bengaluru. AI stack includes gemini, notebooklm, and notion."
image: "https://tal.club/meet/sunil-jayaprakash/share-image"
---

# Sunil J on Tal

## Headline

Training and Product Documentation Manager, ITSM Practitioner, Subject Matter Expert in APM, AIOps, ITAM, SAM and HAM\.

## About

ITIL V3 Certified, ITSM Professional

## Location

Bengaluru

## AI stack

gemini

notebooklm

notion

openai

perplexity

Microsoft Copilot

## Work experience

Head of Department at HEAL Software Inc\., Mar 2021 \- May 2024 · 3 yrs 3 mos, Pioneered the Product Documentation and Training Department at HEAL Software Inc\.

Product Specialist, Training and Development at SymphonyAI, Mar 2017 \- Mar 2021 · 4 yrs 1 mo, Greater Bengaluru Area, Expert in ITIL based Service Management, IT Asset Management and Reporting\.

Technical Trainer at Hewlett\-Packard, Oct 2013 \- Mar 2017 · 3 yrs 6 mos,  Train and Mentor New Recruits on Pre\-Process Technical and, Process Training\.  Conduct Refresher and New Product Introduction Trainings for the Service Desk\.

Information Technology Solutions Consultant at Hewlett\-Packard, Mar 2009 \- Mar 2017 · 8 yrs 1 mo, Donned multiple roles in various capacities as a Technical Lead, Subject Matter Expert and Technical Trainer during the tenure of 8 years\.

## Education

St Joseph's College

SSLC, St Peters High School

[View the original profile](https://tal.club/meet/sunil-jayaprakash)

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