Suneela Duvvana profile photo 1 on Tal

Suneela Duvvana

Technical Writer

Vishakhapatnam

4+ years of work experience

Check Point Software
Sep 20241 yr 10 mosPresent

Bengaluru

Owned the end-to-end documentation lifecycle for two cybersecurity products, including planning, development, review, publishing, and maintenance of technical content. Created, updated, and maintained comprehensive product documentation, including Administrator Guides, User Guides, API Documentation, Release Notes, and Online Help. Developed documentation from scratch, performing writing, editing, proofreading, publishing, and continuous content maintenance. Gathered information from Subject Matter Experts (SMEs) and translated complex technical concepts into clear, user-friendly documentation. Maintained documentation style guides, ensuring consistency, accuracy, and usability across all documentation deliverables. Collaborated closely with Engineering, QA, Product Management, Support teams, and customers to ensure technical accuracy and content completeness. Converted and structured documentation using Markdown for multi-channel publishing outputs, including HTML and PDF formats. Published and managed documentation using MadCap Flare, WinSCP, and Wiki-based platforms. Handled multiple documentation projects simultaneously while meeting strict release deadlines. Created video tutorials and visual learning content to enhance user onboarding and product adoption. Followed established documentation standards, tools, workflows, and internal style guidelines. Applied DDLC best practices, including content reuse, single sourcing, and structured authoring. Participated in documentation reviews, feedback cycles, and continuous content improvement initiatives.
Tata Consultancy Services
Jan 20248 mosAug 2024

Chennai

Researched, outlined, wrote, and edited content by collaborating with cross-functional teams to understand project objectives and audience requirements. Reviewed and proofread content developed by team members to ensure accuracy, clarity, grammatical correctness, and client readiness. Delivered projects within deadlines while maintaining high quality and editorial standards. Created user-friendly, high-quality documentation aligned with organizational content standards and usability guidelines. Produced well-researched and engaging content across multiple channels while maintaining consistency in style, tone, and brand voice. Contributed content ideas and actively supported content planning and editorial calendar development. Developed compelling content, including articles, blog posts, website copy, social media content, and marketing materials. Adapted writing style for different audiences, platforms, and communication goals while preserving brand consistency.
Tata Consultancy Services
Jan 20222 yrsDec 2023

Hyderabad

Collaborated with internal teams to gain an in-depth understanding of products, features, and documentation requirements. Produced high-quality documentation aligned with organizational standards and tailored to the needs of target audiences. Developed clear and concise user interface text, online help content, and developer documentation. Analyzed existing and new content to identify content reuse and single-sourcing opportunities, improving documentation efficiency and consistency. Designed and maintained documentation information architecture, ensuring logical content organization and improved user navigation. Created software documentation following technical writing best practices and established documentation processes. Delivered accurate, detail-oriented documentation while maintaining high-quality standards and consistency. Quickly understood complex technical concepts and translated them into easy-to-understand written and visual content. Demonstrated strong written communication skills in English with effective use of Microsoft Office tools for documentation development. Worked with teams following Software Development Life Cycle (SDLC) practices and agile development environments.
National Thermal Power Corporation Limited (Ntpc)
Jun 20191 moJun 2019

Visakhapatnam, Andhra Pradesh, India

I worked as an Intern in National thermal power corporation Visakhapatnam
May 20191 moMay 2019

Visakhapatnam, Andhra Pradesh, India

I worked as an intern in Visakhapatnam port trust.
Eastern Power Distribution Company Of Andhra Pradesh Limited (Apepdcl)
May 20181 moMay 2018

Visakhapatnam, Andhra Pradesh, India

I worked as a trainee in Eastern power distribution company of Andhra Pradesh Ltd.

Education

Andhra university

Bachelor of Technology - BTech, Electrical and Electronics Engineering

Andhra university

20183 yrs2021

Diploma of Education, Electrical and Electronics Engineering

Government polytechnic College Visakhapatnam

20153 yrs2018

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Headline

Technical Writer

About

Experienced Technical Writer with 4+ years of experience developing and managing end-to-end documentation for enterprise software and cybersecurity products. Skilled in creating Administrator Guides, User Guides, API documentation, Release Notes, and Online Help while collaborating closely with Engineering, QA, Product Management, and Support teams in Agile environments. Proficient in MadCap Flare, Markdown, DDLC practices, single sourcing, and structured authoring, with expertise in translating complex technical concepts into clear, user-focused content. Seeking a challenging Technical Writer opportunity where I can leverage my cybersecurity documentation experience and technical communication skills to deliver high-impact, user-centric documentation.

Location

Vishakhapatnam

Work experience

Technical Writer at Check Point Software, Sep 2024 - Present · 1 yr 10 mos, Bengaluru, Owned the end-to-end documentation lifecycle for two cybersecurity products, including planning, development, review, publishing, and maintenance of technical content. Created, updated, and maintained comprehensive product documentation, including Administrator Guides, User Guides, API Documentation, Release Notes, and Online Help. Developed documentation from scratch, performing writing, editing, proofreading, publishing, and continuous content maintenance. Gathered information from Subject Matter Experts (SMEs) and translated complex technical concepts into clear, user-friendly documentation. Maintained documentation style guides, ensuring consistency, accuracy, and usability across all documentation deliverables. Collaborated closely with Engineering, QA, Product Management, Support teams, and customers to ensure technical accuracy and content completeness. Converted and structured documentation using Markdown for multi-channel publishing outputs, including HTML and PDF formats. Published and managed documentation using MadCap Flare, WinSCP, and Wiki-based platforms. Handled multiple documentation projects simultaneously while meeting strict release deadlines. Created video tutorials and visual learning content to enhance user onboarding and product adoption. Followed established documentation standards, tools, workflows, and internal style guidelines. Applied DDLC best practices, including content reuse, single sourcing, and structured authoring. Participated in documentation reviews, feedback cycles, and continuous content improvement initiatives.

System Engineer at Tata Consultancy Services, Jan 2024 - Aug 2024 · 8 mos, Chennai, Researched, outlined, wrote, and edited content by collaborating with cross-functional teams to understand project objectives and audience requirements. Reviewed and proofread content developed by team members to ensure accuracy, clarity, grammatical correctness, and client readiness. Delivered projects within deadlines while maintaining high quality and editorial standards. Created user-friendly, high-quality documentation aligned with organizational content standards and usability guidelines. Produced well-researched and engaging content across multiple channels while maintaining consistency in style, tone, and brand voice. Contributed content ideas and actively supported content planning and editorial calendar development. Developed compelling content, including articles, blog posts, website copy, social media content, and marketing materials. Adapted writing style for different audiences, platforms, and communication goals while preserving brand consistency.

Assistant System Engineer at Tata Consultancy Services, Jan 2022 - Dec 2023 · 2 yrs, Hyderabad, Collaborated with internal teams to gain an in-depth understanding of products, features, and documentation requirements. Produced high-quality documentation aligned with organizational standards and tailored to the needs of target audiences. Developed clear and concise user interface text, online help content, and developer documentation. Analyzed existing and new content to identify content reuse and single-sourcing opportunities, improving documentation efficiency and consistency. Designed and maintained documentation information architecture, ensuring logical content organization and improved user navigation. Created software documentation following technical writing best practices and established documentation processes. Delivered accurate, detail-oriented documentation while maintaining high-quality standards and consistency. Quickly understood complex technical concepts and translated them into easy-to-understand written and visual content. Demonstrated strong written communication skills in English with effective use of Microsoft Office tools for documentation development. Worked with teams following Software Development Life Cycle (SDLC) practices and agile development environments.

Intern at National Thermal Power Corporation Limited (Ntpc), Jun 2019 - Jun 2019 · 1 mo, Visakhapatnam, Andhra Pradesh, India, I worked as an Intern in National thermal power corporation Visakhapatnam

Intern at Visakhapatnam Port Trust, May 2019 - May 2019 · 1 mo, Visakhapatnam, Andhra Pradesh, India, I worked as an intern in Visakhapatnam port trust.

Trainee at Eastern Power Distribution Company Of Andhra Pradesh Limited (Apepdcl), May 2018 - May 2018 · 1 mo, Visakhapatnam, Andhra Pradesh, India, I worked as a trainee in Eastern power distribution company of Andhra Pradesh Ltd.

Education

Bachelor of Technology - BTech, Electrical and Electronics Engineering, Andhra university

Diploma of Education, Electrical and Electronics Engineering, Government polytechnic College Visakhapatnam