Headline

Associate Manager at Vedantu |Ex.Associate Manager PW| Ex. Assistant Manager at Pigeon Education Technology(Oda Class)

Location

Bengaluru

AI stack

claude code

claude

Work experience

Associate Manager at Vedantu, Jul 2025 - Present · 1 yr 3 mos, Bengaluru, Karnataka, India, Led a 25-member operations team, improving task completion speed by 20% through workflow optimization. Increased NPS by 15% by implementing customer-centric process improvements. Designed and delivered SAM training, achieving a 4.8/5 team rating. Built onboarding playbooks for new SAMs, reducing ramp-up time by 25%. Collaborated with CARE and to achieve 100% CSAT score.

Assistant Manager at Vedantu, Jan 2024 - Jul 2025 · 1 yr 7 mos, Bengaluru, Karnataka, India

Associate Manager at PW Skills, Aug 2023 - Jan 2024 · 6 mos, Bengaluru, Karnataka, India

Assistant Manager at Oda Class, Dec 2022 - Aug 2023 · 9 mos, Bengaluru, Karnataka, India

Team Lead at Oda Class, Feb 2022 - Oct 2022 · 9 mos, Led and coached a high-performing sales team, consistently achieving monthly targets. Improved productivity by 15% through performance monitoring and coaching. Supported senior leadership in executing sales strategies and process improvements.

Academic Mentor at Oda Class, Oct 2021 - Dec 2022 · 1 yr 3 mos, Bengaluru, Karnataka, India

Business development counsellor at PlanetSpark, Aug 2021 - Oct 2021 · 3 mos, India

BDE at Growinity Solutions, Feb 2021 - Aug 2021 · 7 mos

Education

Bachelor of Technology, Computer Engineering, Ajeenkya D Y Patil University

Class XII, Shree Swaminarayan Gurukul International School