Headline

Product Owner | Product-Focused BA Lead | Enterprise Automation, Salesforce, DCIM & Logistics | Agile Product Delivery

About

I am a Product Owner and Product-Focused Business Analyst with 7+ years of experience translating business goals into product roadmaps, prioritised backlogs, user stories, acceptance criteria, and production-ready enterprise solutions. I work at the intersection of product ownership, business analysis, Agile delivery, and operational improvement. I partner with business stakeholders, engineering, QA, DevOps, and operations teams to define priorities, clarify requirements, manage dependencies, support UAT, and deliver measurable product outcomes. My experience includes DCIM, logistics management, Salesforce sales automation, workflow optimisation, automation testing, root-cause analysis, and platform reliability improvement. I currently lead Business Analysts and Scrum Masters while supporting enterprise product delivery across cross-functional teams of 30–40 members. I am building additional capability in workflow and data automation, cloud fundamentals, prompt engineering, RAG, AI-agent workflows, and voice-agent product use cases. My focus is on using AI responsibly to reduce manual work, improve decision-making, and create measurable business value. Open to: Product Owner, Technical Product Owner, Product Business Analyst, Salesforce Product Owner, Enterprise Automation Product Owner, and Senior Business Analyst opportunities in Pune, Bengaluru, and hybrid environments.

Location

Greater Bengaluru Area

AI stack

claude code

claude

elevenlabs

gemini

github copilot

openai

Work experience

BA Lead | Product Owner at PODTECH, Jun 2024 - Present · 2 yrs 5 mos, Gurugram, • Promoted to BA Lead within 12 months to lead Business Analysts and Scrum Masters while driving enterprise product delivery. • Manage delivery of DCIM and Logistics Management platforms across cross-functional teams of 30–40 members. • Partner with business and technical stakeholders to define product roadmaps, prioritise initiatives, assess trade-offs, and align releases with business objectives. • Own the product backlog and translate business needs into epics, features, user stories, acceptance criteria, and sprint-ready requirements. • Coordinate Engineering, QA, DevOps, and business teams to manage dependencies, clarify scope, support UAT, and deliver production releases. • Introduced automation testing into production, reducing manual testing effort by 40% and improving release confidence. • Lead root-cause-analysis initiatives to identify recurring platform issues, drive corrective actions, and improve operational performance and reliability. • Mentor Business Analysts and Scrum Masters, strengthening delivery visibility, backlog readiness, and stakeholder communication.

Personal goal pursuit at Career Break, Mar 2024 - Jun 2024 · 4 mos

Scrum Master| Business Analyst at GENPACT, Feb 2022 - Mar 2024 · 2 yrs 2 mos, Gurugram, • Led Agile teams in the development and implementation of a Salesforce-based sales automation solution, managing sprint planning, execution, stakeholder coordination, and end-to-end delivery. • Facilitated sprint planning and execution across Salesforce developers, Business Analysts, QA engineers, and business stakeholders, translating requirements into actionable user stories and sprint goals. • Served as the primary client point of contact, facilitating regular stakeholder communication, gathering business requirements, managing expectations, and translating business needs into Salesforce functionalities. • Managed and prioritised the product backlog using Jira, refining user stories and prioritising features based on business value, technical feasibility, dependencies, and delivery priorities. • Collaborated with the Product Owner and business stakeholders to maintain backlog readiness and establish a clear roadmap for incremental product delivery. • Partnered with QA teams to define test scenarios, coordinate testing activities, track defects, and ensure Salesforce solutions met functional requirements and quality expectations. • Identified and proactively managed project risks, dependencies, and delivery blockers, developing mitigation strategies to minimise delays and maintain delivery continuity. • Mentored and coached Agile team members on Scrum principles, Agile practices, collaboration, accountability, and continuous improvement. • Drove continuous improvement through retrospectives, Agile metrics, feedback sessions, and knowledge-sharing practices, helping teams identify and address recurring delivery challenges. • Bridged business and technology teams by converting complex business requirements into practical Salesforce solutions while maintaining alignment with client objectives.

Scrum Master at Ashware Technologies, Feb 2019 - Jan 2022 · 3 yrs, Srinagar, • Spearheaded end-to-end Agile delivery for complex software projects, ensuring strict adherence to Scrum methodologies and driving on-time release cycles. • Coached and mentored cross-functional teams in Agile adoption, improving sprint velocity and cultivating a continuous improvement mindset across the organisation. • Orchestrated core Agile ceremonies (Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives) to rapidly identify bottlenecks, remove impediments, and align team focus with critical delivery milestones. • Partnered with Product Owners and business stakeholders to refine product backlogs, define clear sprint goals, and prioritise features that delivered the highest business value. • Championed a culture of accountability and transparency by proactively resolving delivery blockers and mentoring junior team members on industry best practices. • Tracked and analysed key performance metrics (e.g., burndown charts, team velocity) to identify project risks, mitigate delays, and optimise engineering workflows. • Cultivated an environment of adaptive problem-solving and innovation, empowering teams to experiment with new technical approaches and optimise the overall delivery pipeline.

Education

Bachelor of Technology, Information Technology, Maharshi Dayanand University

High School Diploma, Mathematics and Computer Science, Tyandale Biscoe School