Headline

Enterprise CX Modernization & AI Automation | Sales Manager @ Customer Experience Lab (SparrowCX) Ex - Superfone

About

I help enterprise CX leaders and COOs transition away from rigid legacy tools into proactive, AI-driven operations using SparrowCX. My focus is helping companies lower cost-per-resolution via intelligent AI deflection and turn daily customer conversations into actionable business intelligence. My Background: Current: Sales Manager at Customer Experience Lab (SparrowCX) Past: SaaS & Business Development at Superfone Education: MBA in Marketing & Analytics (JAGSoM) | B.E. in Mechanical Engineering (RNSIT) Believer in educational, value-first selling and solving real operational bottlenecks. 📩 Let's connect here on LinkedIn to exchange perspectives on the future of CX.

Location

Bengaluru

AI stack

claude code

gemini

notion

openai

Work experience

Sales Manager at Customer Experience Lab, May 2026 - Present · 6 mos, Bengaluru, Karnataka, India, Own the end-to-end sales cycle — prospecting, discovery, demos, proposals, negotiation, and closure — for SaaS and software solutions.

Sales Manager at Superfone, Feb 2023 - Apr 2026 · 3 yrs 3 mos, On-site, Owned monthly SaaS revenue targets of ₹30–45L, achieving a company-record ₹45L in monthly revenue.

Assistant Manager at Superfone, Feb 2023 - Jan 2025 · 2 yrs, Bengaluru, Karnataka, India

Inside sales Intern at Superfone, Oct 2022 - Jan 2023 · 4 mos

Student at Jagdish Sheth School of Management, Jul 2021 - Feb 2023 · 1 yr 8 mos, Bengaluru, Karnataka, India

Education

Pgdm, Marketing and analytics, JAGSoM - Jagdish Sheth School of Management

Bachelor of Engineering, Mechanical Engineering, R.N.S Institute of Technology