---
title: "Sumit Katkar - Associate Director - KAM / Founders Office in Bengaluru | Tal"
description: "Meet Sumit Katkar, Associate Director | PMP® | CSM® based in Bengaluru. AI stack includes claude and notebooklm."
image: "https://tal.club/meet/sumit-katkar/share-image"
---

# Sumit Katkar on Tal

## Headline

Associate Director \| PMP® \| CSM®

## About

PMP and CSM\-certified business leader with 8\+ years of experience scaling quick commerce and hyperlocal grocery operations across India\. Built and led cross\-functional teams at Swiggy Instamart, driving national expansion from 12 to 250 dark stores\. My expertise lies in Business Expansion, Business Operations, Category Management, and cross\-team collaboration with measurable impact on GMV, order growth, and operational efficiency\.

## Location

Bengaluru

## AI stack

claude

notebooklm

## Work experience

Associate Director \- KAM / Founders Office at LoadShare Networks, Feb 2025 \- Oct 2025 · 9 mos, Bangalore Urban, Karnataka, India

Manager \- Instock and Projects at DAPL \(Amazon Seller Org\), Aug 2024 \- Jan 2025 · 6 mos, Bangalore Urban, Karnataka, India

Professional development at Career Break, Jan 2024 \- Jul 2024 · 7 mos

Project Manager \- Strategy and Operations at Swiggy, Mar 2022 \- Jan 2024 · 1 yr 11 mos, Bangalore Urban, Karnataka, India, ● Spearheaded multi\-project management of cross\-functional initiatives using Agile/Hybrid frameworks \(FEFO, Demand planning, Mid\-mile optimization, Multi\-delivery\)\. KPI: Reduced monthly category wastage by 54% \(6\.5 Cr to 3 Cr\) in 1 year\. ● Led a team of 35 and managed the execution of quality control initiatives in collaboration with city operations teams, significantly reducing customer complaints by 70% from 5k to 1\.5k\. ● Designed and executed a Product traceability project using Scrum Framework, enhancing customer trust and measuring KPI – Customer repeat rate by increasing it from 4% to 26% by showcasing the product journey from farm to customers\. ● Drove a brand management project, leveraging the Waterfall approach, leading the onboarding and launch of brands and SKUs for a new year campaign within a tight turnaround of 7 days\.

Business Associate \- Expansion and Operations Strategy at Swiggy, Dec 2019 \- Feb 2022 · 2 yrs 3 mos, Banaglore, ● Spearheaded an ambitious expansion project, overseeing the rollout of Instamart stores from 12 to 250 across India within 16 months, leading cross\-functional teams and coordinating senior management, product operations, storefront management, catalog management, and overall readiness\. KPIs: Daily Average Orders \- 4 lakhs, GMV \- 14 Cr\. ● Utilized Scrum framework to design and build an in\-store logistics model, to streamline processes and reduce order\-ready time by 60% \(from 10 to 4 minutes\), enhancing operational efficiency and customer satisfaction\. ● Initiated and executed a manpower management project, introducing a model to effectively track and monitor hiring, utilization, and efficiency at the store level, optimizing workforce resources and improving productivity through data\-driven decision\-making\.

Expansion Manager at Swiggy, Mar 2019 \- Nov 2019 · 9 mos, India, ● Effectively planned and executed the strategic launch of 60 cities across India using Kanban in a fast\-paced environment, leading a team of 20 members and contributing to 1\.3 lakh orders per day\. ● Developed comprehensive training modules and coached the on\-ground teams, ensuring a swift and seamless launch of supply operations\. ● Conceptualized and executed a Virtual City launch model, enabling the rapid and efficient expansion into 100 cities\. ● Managed a dynamic Ad sales model linked to the GMV of restaurants, generating an additional 60 lakhs in revenue\.

Senior Sales Manager at Swiggy, Oct 2017 \- Mar 2018 · 6 mos, Mumbai, Maharashtra, India, ● Successfully launched Swiggy POP as a category in 8 localities within 45 days, driving a 23% increase in orders and a 12% growth in new users\. ● Conducted in\-depth analysis of customer feedback to identify growth opportunities in specific markets and cuisines, resulting in the acquisition of key restaurants\. ● Spearheaded the expansion of monthly Ad revenue from 28k to 1 lakh, by strategically selling digital advertising space\.

Sales Manager at Swiggy, Oct 2016 \- Sep 2017 · 1 yr, Mumbai, Maharashtra, India, ● Increased monthly restaurant onboarding from 8 to 30, which resulted in a quick rise in city orders\. ● Successfully increased restaurant onboarding commissions through strong negotiations, raising the average commission from 10% to 22%\.

## Education

Bachelor in Management studies, E\-Commerce/Electronic Commerce, Vidyalankar School of Information Technology

[View the original profile](https://tal.club/meet/sumit-katkar)

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