Headline

Business Analyst/UX Designer @Genpact

About

Experienced UI/UX Designer with 1 year in the industry and a strong Computer Science background. Proficient in Figma, Adobe XD, Sketch, Invision, and Lottie. Skilled in diverse user research methods and various design disciplines including Wireframing, Prototyping, Interface, and Visual Design.

Location

Surat

AI stack

claude code

claude

notebooklm

notion

openai

Figma Make

Work experience

Business Analyst - UX Designer at GENPACT, Jan 2025 - Present · 1 yr 10 mos, Bengaluru, Karnataka, India

User Experience Designer at Healtech, Oct 2024 - Dec 2024 · 3 mos, Surat, Gujarat, India, - Enhanced product accessibility by 27% using WCAG 2.0 guidelines, ensuring inclusivity and compliance with accessibility standards. - Improved UX writing across product interfaces, leading to a 20% reduction in user errors and enhancing overall user satisfaction. - Identified and addressed gaps in existing UI by creating 10+ new screens, improving design consistency and user flow. - Designed and conceptualized a cloud-based admin platform to manage users and devices, focusing on scalability and user-centric design principles.

UI/UX Designer at Tungsten Automation, Nov 2023 - Sep 2024 · 11 mos, California, United States, ● Amplified average session duration by 15% by collaborating with senior managers and stakeholders by using an evidence based UX Strategy leveraging user insights. ● Generated 40% boost in user engagement by redesigning key user components and updating the design system; ensuring consistency across platforms. ● Orchestrated 25% increase in user satisfaction scores, meeting projected targets, by spearheading multiple requirements gathering sessions with the stakeholders and creating user personas for targeted demographics. ● Accomplished 25% increase in user engagement by scrutinizing multiple data models from user interactions by using Google Analytics and Hotjar. ● Optimized product accessibility by 18% by supervising the implementation of WCAG 2.1 guidelines

Graduate Teaching Assistant at University of Maryland, Jan 2023 - May 2023 · 5 mos, College Park, Maryland, United States, ● Supervised 30+ students with the University of Maryland's INST377 – Dynamic Web Applications course.

UI Designer at Foster Reads, Jun 2022 - Aug 2022 · 3 mos, Surat, Gujarat, India, ● Spearheaded a project to revamp the mobile app, slashing customer churn by 38% creating a user-friendly UI and assisting with the development.

Education

Master of Science - MS, Human Computer Interaction, College of Information (INFO), University of Maryland

Bachelor of Technology, Computer Science, SRM IST Chennai