---
title: "Sumedha Pradhan - Founder in Greater Bengaluru Area | Tal"
description: "Meet Sumedha Pradhan, Building Affordable High-Quality AI Certified Enterprise Fleet Laptop Solutions | Driving 24×7 SLA Stability for 2,300+ Global Agents based in Greater Bengaluru Area. AI stack includes antigravity, claude, and codex."
image: "https://tal.club/meet/sumedha-pradhan/share-image"
---

# Sumedha Pradhan on Tal

## Headline

Building Affordable High\-Quality AI Certified Enterprise Fleet Laptop Solutions \| Driving 24×7 SLA Stability for 2,300\+ Global Agents

## About

I solve operational bottlenecks at scale through workforce intelligence, data\-driven planning, and process optimisation\. At Amazon, I manage workforce scheduling, real\-time operations, routing optimisation, and capacity planning across global Payment Risk Operations functions supporting 2,300\+ agents in 24×7 environments\. I specialise in converting operational complexity into scalable systems that improve SLA adherence, reduce inefficiencies, and increase resource utilisation\. Over the last 5\+ years, I have worked across Workforce Management, Fraud Investigations, Queue Management, and Operational Planning, leading initiatives that improved productivity, stabilised workflows, and optimised staffing decisions in high\-pressure environments\. My expertise includes: • Workforce Scheduling & Capacity Planning • Real\-Time Queue & SLA Management • Routing Optimization & Workflow Efficiency • Volume Forecasting & GAP Analysis • Operational Analytics & Resource Allocation Beyond workforce operations, I am actively exploring scalable enterprise technology solutions focused on Affordable High\-Quality AI Certified Enterprise Fleet Laptops designed for modern businesses, operations teams, and AI\-enabled workforces\. I believe the future belongs to organisations that combine operational efficiency, AI readiness, and scalable infrastructure\. Open to collaborating on: Workforce Transformation, AI Operations Enablement, Enterprise Process Optimisation, WFM Strategy & Scheduling, AI Infrastructure & Enterprise Device Solutions Let’s connect if you are building operationally efficient, AI\-ready enterprises : sumedhap46@gmail\.com

## Location

Greater Bengaluru Area

## AI stack

antigravity

claude

codex

ChatGPT

ChatGPT Images

## Work experience

Founder at Stealth Startup, May 2026 \- Present · 5 mos, Mandi, Himachal Pradesh, India

WFM Scheduling Analyst at Amazon, Jul 2025 \- May 2026 · 11 mos, Bengaluru, Karnataka, India

Workforce Analyst at Amazon, Jan 2024 \- May 2026 · 2 yrs 5 mos, Hyderabad, Telangana, India

Investigations Specialist at Amazon, Sep 2022 \- Jan 2024 · 1 yr 5 mos, Remote

Transaction Risk Investigator at Accenture, Feb 2019 \- Oct 2020 · 1 yr 9 mos, Gurugram, Haryana, India

## Education

Entrepeneurship and Venture Building and Agentic AI, Indian Institute of Technology, Mandi

Bachelor of Arts \- BA, Economics, Delhi University

[View the original profile](https://tal.club/meet/sumedha-pradhan)

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