Headline

Technical Writer at Oracle | Public Speaker | Gold Medalist

About

I turn product complexity into clear, usable documentation -- and increasingly, I use AI and automation to make that process faster, more consistent, and more scalable. As a Technical Writer at Oracle, I own end-to-end documentation delivery for cloud-native, SaaS, on-premise, and enterprise products. My work spans turning PRDs, feature requirements, engineering changes, and SME inputs into feature documentation, UI procedures, release notes, knowledge articles, REST API guides, and developer documentation. I leverage AI daily to streamline documentation workflows: accelerating feature scoping, analyzing release impact, retrieving and synthesizing information across Jira, Confluence, source code, and product artifacts, and performing quality reviews. I build reusable prompts, MCP-enabled retrieval workflows, and Codex playbooks to automate repetitive research, documentation planning, XML updates, and review tasks -- while maintaining editorial judgment, technical accuracy, accessibility, security, localization readiness, and product validation. This approach has helped reduce feature-documentation cycle time by 60% and manual research time by 90%. I also work extensively with DITA XML, single sourcing, CCMS migration, REST/OpenAPI documentation, JSON/XML, Git, and information architecture. I enjoy partnering with engineers, product managers, QA, UX, support, and localization teams to ensure documentation is not an afterthought, but a reliable part of the product experience.

Location

Bengaluru

AI stack

claude code

codex

gemini

ChatGPT

ChatGPT Images

Cline

Work experience

Technical Writer at Oracle, Jun 2025 - Present · 1 yr 6 mos, - Delivered 5 releases independently in one year across 5 products, including end-to-end releases on the committed dates, by owning scope, cross-functional dependencies, production readiness, validation, and Oracle Help Center publication. - Cut feature-documentation cycle time 60% and manual Jira/Confluence research 90% by applying AI-assisted scoping, bulk DITA XML updates, engineering-change tracking, and MCP-enabled information retrieval from PRDs and SOPs. - Exceeded FY26 delivery goals across Oracle Communications by resolving documentation bugs at 4.2x the target, closing KM articles at 1.8x the target, and completing product features at 3x the target. - Raised quality and compliance across 90+ books by resolving 2000+ editorial comments, running structured accessibility, inclusive-language, and security reviews, and validating procedures against the product UI and Oracle documentation standards. - Modernized approximately 40 books from Word to DITA and supported large-scale migration to a CCMS (OAKF) by correcting XML issues in Oxygen Author, managing Jira dependencies, and completing pre- and post- migration validation. - Scaled AI-assisted documentation across the team — underpinning the 60% cycle-time and 90% research- time reductions — by building reusable prompts, MCP retrieval workflows, and Codex playbooks for feature scoping, release-impact analysis, and quality review.

Technical Writer and Content Strategist at Delisys Technologies, Jan 2025 - Jun 2025 · 6 mos, Offered a permanent role after my internship at Delisys Technologies. Key Responsibilities: - Technical documentation - User Manual/Help Docs, features page, industry-niche content, ethics approval, e-sign legal disclosure doc, and much more. - Developing UX content for product websites. - Creating marketing blogs, banners and posters. - Manage social media channels. - Enhancing brand visibility and engagement. This role allows me to blend creativity with strategy, ensuring consistent brand messaging across platforms while driving growth and user engagement.

Content Writer and Technical Writer at Delisys Technologies, Oct 2024 - Jan 2025 · 4 mos

Team Lead at CAPS- Centre For Academic And Professional Support, May 2024 - Jun 2025 · 1 yr 2 mos

Content Writer and Technical Writer at BeFoodly, May 2024 - Jul 2024 · 3 mos, Strengthened brand consistency across business and customer touchpoints by creating SEO content, corporate proposals, pitch decks, and customer communications.

Content Writer at Ultimez Technology Pvt Ltd, Jan 2024 - Jul 2024 · 6 mo, Bengaluru

Content Generation & Quality Control Specialist at CAPS- Centre For Academic And Professional Support, Aug 2023 - May 2025 · 1 yr 10 mos, Bengaluru, Karnataka, India, Content Generation and Quality Control (CG-QC).

Executive Officer at The English Lyceum, Jan 2023 - Dec 2024 · 2 yrs

Content Writer at QuaqBoo, Aug 2021 - Dec 2021 · 4 mo, Remote

Education

Master of Arts - MA, English with Communication Studies, Christ University, Bangalore

Bachelor of Arts - BA, English Literature (British and Commonwealth), University of Calcutta