Sumaiya Siddiqui profile photo 1 on Tal

Sumaiya Siddiqui

Associate 2

Mumbai

7+ years of work experience

State Street
Oct 20241 yr 9 mosPresent

Kurla

State Street
Oct 20231 yrSep 2024

Maharashtra, India

Asmita Patel Global School of Trading
Jan 20221 yr 8 mosAug 2023

Navi Mumbai, Maharashtra, India

My Primary responsibility is to interact with customers, address their concerns, provide information. Resolve any issues they may be experiencing:- This involves answering customer inquiries via phone, email, chat, or social media channels, providing Non-Technical support, and documenting customer interactions. Additionally, My role is to collaborate with other departments to ensure that customer needs are being met and that issues are being addressed in a timely manner. My goal is to provide excellent service and support to customers, building their trust and loyalty in the company.
Dfl agencies
Jun 20182 yrs 5 mosOct 2020

Kopar khairane

Dfl agencies
Jun 20182 yrs 5 mosOct 2020

Kopar khairane

Oriental College of Management (Oriental Group)
May 20173 mosJul 2017

Vashi

Education

University of Mumbai

Bachelor's degree, Business, Management, Marketing, and Related Support Services

University of Mumbai

University of Mumbai

Bachelor's degree, Business, Management, Marketing, and Related Support Services

University of Mumbai

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Headline

Associate 2

About

Project Manager | Leading Cross-Functional Teams | Agile Delivery, Risk Management & Client Success | Driving End-to-End Project Delivery | Process Optimization, Team Leadership & Customer-Centric Solutions | Serving Notice Period

Location

Mumbai

Work experience

Associate 2 at State Street, Oct 2024 - Present · 1 yr 9 mos, Kurla

Associate at State Street, Oct 2023 - Sep 2024 · 1 yr, Maharashtra, India

Customer Support Specialist at Asmita Patel Global School of Trading, Jan 2022 - Aug 2023 · 1 yr 8 mos, Navi Mumbai, Maharashtra, India, My Primary responsibility is to interact with customers, address their concerns, provide information. Resolve any issues they may be experiencing:- This involves answering customer inquiries via phone, email, chat, or social media channels, providing Non-Technical support, and documenting customer interactions. Additionally, My role is to collaborate with other departments to ensure that customer needs are being met and that issues are being addressed in a timely manner. My goal is to provide excellent service and support to customers, building their trust and loyalty in the company.

Wholesale dealers at Dfl agencies, Jun 2018 - Oct 2020 · 2 yrs 5 mos, Kopar khairane

Wholesale dealers at Dfl agencies, Jun 2018 - Oct 2020 · 2 yrs 5 mos, Kopar khairane

Counselor at Oriental College of Management (Oriental Group), May 2017 - Jul 2017 · 3 mos, Vashi

Education

Bachelor's degree, Business, Management, Marketing, and Related Support Services, University of Mumbai

Bachelor's degree, Business, Management, Marketing, and Related Support Services, University of Mumbai

Sumaiya Siddiqui - Associate 2 in Mumbai | Tal