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Sulav Kumar

Senior Customer Solutions Architect - Secure DevOps

Bengaluru

11+ years of work experience

Sysdig
Feb 20264 mosMay 2026

Bengaluru

• Serve in diverse roles such as Customer Success Manager, Technical Account Manager, and Sales Engineer, driving customer engagement, technical success, and solution delivery. • Serve as Secure DevOps advisor to strategic accounts across multiple regions. • Manage all of APAC and SAARC customers for Sysdig. Also managed customers based in EMEA earlier • Manage more than 3 M in ARR across all accounts with 90% renewal and cross selling • Manage large On-Prem customers across Indian Government • Drive onboarding, implementation, and optimization of Sysdig products • Deliver tailored training and QBRs to C-level stakeholders • Work with Sales / Presales and PS teams for customer onboarding • Collaborate with Infra, Product and Engineering for new enhancements in the Product • Speaker at KCDs and KubeCons and marketing events • Led a team of 5 SAs as an interim Manager
Sysdig
Oct 20205 yrs 5 mosFeb 2026

Bengaluru, Karnataka, India

Zscaler
Sep 20191 yr 2 mosOct 2020

Bengaluru Area, India

• Manage implementation and consulting projects, where I am expected to plan, schedule and implement Zscaler web and email solutions for customers or service providers. • Act as a Cloud and Cyber security advisor for the customers. • Create Transformation and Experience Projects and see them to completion. • Work as Cloud Security Advisor with Zscaler customers based on cloud security’s best practices. • Conduct QBRs (Quarterly Business Review) with C-Level execs for each account in collaboration with the CSMs and internal Sales team. • Provide on-site and virtual product training to Premium Support customers.
Akamai Technologies
Aug 20181 yr 2 mosSep 2019

Bengaluru, Karnataka, India

• Worked as a Solutions Architect for Akamai which involves technical consulting/implementation relating Akamai products. • Also worked as Technical Project Manager for multiple aligned accounts and SMP accounts. • Worked closely with sales professionals, engineering, product development to resolve technical issues that arise during customer onboarding. • Expert in Media configurations which includes Live and on-demand streaming. • Experience handling major media and gaming broadcasts.
VMware
May 20162 yrs 3 mosJul 2018

Bengaluru, Karnataka, India

JPMorgan Chase & Co.
Oct 20141 yr 8 mosMay 2016

Bengaluru Area, India

Sulav’s AI Stack

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ChatGPT
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Education

Biju Patnaik University of Technology, Odisha

Bachelor of Technology - BTech, Information Technology

Biju Patnaik University of Technology, Odisha

20084 yrs2012

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Headline

Senior Customer Solutions Architect - Secure DevOps

About

An IT professional with 14+ years of experience in Secure DevOps, Internet technologies and cloud/cyber security. CCSM L2 / Certified Cloud Security Officer (CCSO) / Certified Information Security Manager (CISM) Certified Technical Project Manager (TPM) / Pre-sales & Post-Sales account management & consulting. DevSecOps Architect | Sales Engineer | GSI | Partner Management | Technical Solutions Engineer | Cloud Security | CNAPP · CSPM | Kubernetes · Docker · Helm | Terraform · Ansible | AWS · GCP · Azure

Location

Bengaluru

AI stack

claude

meta

ChatGPT

ChatGPT Images

Work experience

Senior Customer Solutions Architect at Sysdig, Feb 2026 - May 2026 · 4 mos, Bengaluru, • Serve in diverse roles such as Customer Success Manager, Technical Account Manager, and Sales Engineer, driving customer engagement, technical success, and solution delivery. • Serve as Secure DevOps advisor to strategic accounts across multiple regions. • Manage all of APAC and SAARC customers for Sysdig. Also managed customers based in EMEA earlier • Manage more than 3 M in ARR across all accounts with 90% renewal and cross selling • Manage large On-Prem customers across Indian Government • Drive onboarding, implementation, and optimization of Sysdig products • Deliver tailored training and QBRs to C-level stakeholders • Work with Sales / Presales and PS teams for customer onboarding • Collaborate with Infra, Product and Engineering for new enhancements in the Product • Speaker at KCDs and KubeCons and marketing events • Led a team of 5 SAs as an interim Manager

Senior Customer Solutions Engineer at Sysdig, Oct 2020 - Feb 2026 · 5 yrs 5 mos, Bengaluru, Karnataka, India

Technical Account Manager at Zscaler, Sep 2019 - Oct 2020 · 1 yr 2 mos, Bengaluru Area, India, • Manage implementation and consulting projects, where I am expected to plan, schedule and implement Zscaler web and email solutions for customers or service providers. • Act as a Cloud and Cyber security advisor for the customers. • Create Transformation and Experience Projects and see them to completion. • Work as Cloud Security Advisor with Zscaler customers based on cloud security’s best practices. • Conduct QBRs (Quarterly Business Review) with C-Level execs for each account in collaboration with the CSMs and internal Sales team. • Provide on-site and virtual product training to Premium Support customers.

Senior Solutions Architect at Akamai Technologies, Aug 2018 - Sep 2019 · 1 yr 2 mos, Bengaluru, Karnataka, India, • Worked as a Solutions Architect for Akamai which involves technical consulting/implementation relating Akamai products. • Also worked as Technical Project Manager for multiple aligned accounts and SMP accounts. • Worked closely with sales professionals, engineering, product development to resolve technical issues that arise during customer onboarding. • Expert in Media configurations which includes Live and on-demand streaming. • Experience handling major media and gaming broadcasts.

Technical Consultant - AirWatch at VMware, May 2016 - Jul 2018 · 2 yrs 3 mos, Bengaluru, Karnataka, India

Senior System Administrator - Mainframes at JPMorgan Chase & Co., Oct 2014 - May 2016 · 1 yr 8 mos, Bengaluru Area, India

Education

Bachelor of Technology - BTech, Information Technology, Biju Patnaik University of Technology, Odisha