Sukhendu Das profile photo 1 on Tal

Sukhendu Das

Team Lead || Sr. Station Supervisor || LSSYB Certified || Last Mile Operations || 5+ Years Amazon Experience || KPI Performance || Process Optimization || Loss Prevention

Kolkata

7+ years of work experience

RS INFO WAYS
Aug 20251 yr 1 moPresent

Team Lead, Manage day-to-day Last Mile operations, ensuring smooth package flow and customer satisfaction. Track and improve key KPIs including FDDS, FDPS, DOT, DDS, OTD, DNR, LMR, SMD, Premium & Standard performance, Scan Compliance, POD, Ageing, and SWA performance. Drive operational excellence through compliance monitoring, risk control, and loss prevention initiatives. Analyze performance trends, identify gaps, and implement corrective actions to achieve targets. Collaborate with cross-functional teams to optimize delivery processes and enhance service quality. Support leadership with performance reporting and data-driven insights for continuous improvement.
RS INFO WAYS
Jul 20241 yr 2 mosAug 2025

Manage day-to-day Last Mile operations, ensuring smooth package flow and customer satisfaction. Track and improve key KPIs including FDDS, FDPS, DOT, DDS, OTD, DNR, LMR, SMD, Premium & Standard performance, Scan Compliance, POD, Ageing, and SWA performance. Drive operational excellence through compliance monitoring, risk control, and loss prevention initiatives. Analyze performance trends, identify gaps, and implement corrective actions to achieve targets. Collaborate with cross-functional teams to optimize delivery processes and enhance service quality. Support leadership with performance reporting and data-driven insights for continuous improvement.
GIRI EXPRESS SERVICE PVT LTD
Jul 20222 yrs 1 moJul 2024

Mecheda

GIRI EXPRES SERVICE PVT LTD
Nov 20201 yr 9 mosJul 2022

Mecheda

THIS IS AN AMAZON DELIVERY STATION.
Digital Marketing
Jan 20191 yr 8 mosAug 2020

Kolkata, West Bengal, India

Education

vidyasagar university

Bachelor of Arts - BA

vidyasagar university

20123 yrs2015

Bachelor's, Art/Art Studies, General

Kalara High School

20114 yrs2015

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Headline

Team Lead || Sr. Station Supervisor || LSSYB Certified || Last Mile Operations || 5+ Years Amazon Experience || KPI Performance || Process Optimization || Loss Prevention

About

Over 5+ years in Amazon’s Last Mile operations, managing and improving key KPIs including FDDS, FDPS, DOT, DDS, OTD, DNR, LMR, SMD, Premium & Standard performance, Scan Compliance, POD, Ageing, SWA, and Loss Prevention. Focused on driving efficiency, compliance, and customer satisfaction through data-driven process optimization.

Location

Kolkata

Work experience

Team Lead at RS INFO WAYS, Aug 2025 - Present · 1 yr 1 mo, Team Lead, Manage day-to-day Last Mile operations, ensuring smooth package flow and customer satisfaction. Track and improve key KPIs including FDDS, FDPS, DOT, DDS, OTD, DNR, LMR, SMD, Premium & Standard performance, Scan Compliance, POD, Ageing, and SWA performance. Drive operational excellence through compliance monitoring, risk control, and loss prevention initiatives. Analyze performance trends, identify gaps, and implement corrective actions to achieve targets. Collaborate with cross-functional teams to optimize delivery processes and enhance service quality. Support leadership with performance reporting and data-driven insights for continuous improvement.

EDSP Sr Station Supervisor at RS INFO WAYS, Jul 2024 - Aug 2025 · 1 yr 2 mos, Manage day-to-day Last Mile operations, ensuring smooth package flow and customer satisfaction. Track and improve key KPIs including FDDS, FDPS, DOT, DDS, OTD, DNR, LMR, SMD, Premium & Standard performance, Scan Compliance, POD, Ageing, and SWA performance. Drive operational excellence through compliance monitoring, risk control, and loss prevention initiatives. Analyze performance trends, identify gaps, and implement corrective actions to achieve targets. Collaborate with cross-functional teams to optimize delivery processes and enhance service quality. Support leadership with performance reporting and data-driven insights for continuous improvement.

Station Supervisor at GIRI EXPRESS SERVICE PVT LTD, Jul 2022 - Jul 2024 · 2 yrs 1 mo, Mecheda

Process Associate at GIRI EXPRES SERVICE PVT LTD, Nov 2020 - Jul 2022 · 1 yr 9 mos, Mecheda, THIS IS AN AMAZON DELIVERY STATION.

Off Page SEO at Digital Marketing, Jan 2019 - Aug 2020 · 1 yr 8 mos, Kolkata, West Bengal, India

Education

Bachelor of Arts - BA, vidyasagar university

Bachelor's, Art/Art Studies, General, Kalara High School

Sukhendu Das - Team Lead in Kolkata | Tal