Sukanya Paliwal profile photo 1 on Tal

Sukanya Paliwal

Software Development Specialist - GenAI at Amdocs

Pune Division

7+ years of work experience

Amdocs
Apr 20263 mosPresent

Pune Division · Hybrid

Amdocs GenAI & Data Division Designing and building Agentic AI systems using MCP-based architectures and intelligent agent workflows. Contributing to next-generation platforms like aOS (Agentic OS) and Cognitive Core to enable scalable GenAI solutions in telecom. Developing AI-driven use cases and end-to-end demos to showcase real-world applications of Generative AI. Integrating GenAI capabilities with backend microservices to support scalable and production-ready deployments. Collaborating with cross-functional teams to embed AI into distributed systems and existing telecom platforms.
Amdocs
Apr 20224 yrs 1 moApr 2026

Pune Division · Hybrid

Amdocs Technology Led DevOps and GenAI initiatives on Amdocs' enterprise catalog management platform, serving Vodafone Germany as a key customer for 6+ months. Took ownership of complex tasks, led a team, and built monitoring dashboards, automation pipelines, AI-powered tools, and self-service DevOps solutions. Recognized by VP & Head of R&D for outstanding contributions. Finalist in the Vodafone Germany AI Hackathon.
Infosys
Apr 20211 yrMar 2022

Pune Division

Delivered cloud and DevOps solutions on Azure for one of the world's largest global financial services firms. Gained deep experience in enterprise-grade infrastructure, security-first cloud environments, and consulting best practices at scale.
Agiliad
Feb 20192 yrs 3 mosApr 2021

Pune Division

Built and managed cloud infrastructure. Designed CI/CD pipelines, containerized applications with Docker, and orchestrated deployments across managed Kubernetes services (EKS, AKS, GKE) on multiple cloud providers.

Education

Centre for Development of Advanced Computing (C-DAC)

Post Graduation Diploma in Advance Computing

Centre for Development of Advanced Computing (C-DAC)

20181 yr2019
Savitribai Phule Pune University

Bachelor of Engineering - BE, Computer Science

Savitribai Phule Pune University

20144 yrs2018

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Headline

Software Development Specialist - GenAI at Amdocs

About

I am a Software Development Specialist at Amdocs, focused on building Agentic AI systems and next-generation GenAI platforms for telecom. My work revolves around designing intelligent agents, building MCP-based architectures, and enabling scalable AI-driven workflows as part of platforms like aOS (Agentic OS) and its Cognitive Core. I focus on translating GenAI capabilities into real-world systems that are production-ready and impactful. With a strong foundation in DevOps and distributed systems, I bring a practical approach to AI—ensuring that solutions are not only intelligent, but also scalable, reliable, and efficient in real environments. Currently exploring how Generative AI can transform telecom systems by enabling more autonomous and adaptive platforms.

Location

Pune Division

Work experience

Software Development Specialist - GenAI at Amdocs, Apr 2026 - Present · 3 mos, Pune Division · Hybrid, Amdocs GenAI & Data Division Designing and building Agentic AI systems using MCP-based architectures and intelligent agent workflows. Contributing to next-generation platforms like aOS (Agentic OS) and Cognitive Core to enable scalable GenAI solutions in telecom. Developing AI-driven use cases and end-to-end demos to showcase real-world applications of Generative AI. Integrating GenAI capabilities with backend microservices to support scalable and production-ready deployments. Collaborating with cross-functional teams to embed AI into distributed systems and existing telecom platforms.

DevOps Engineer at Amdocs, Apr 2022 - Apr 2026 · 4 yrs 1 mo, Pune Division · Hybrid, Amdocs Technology Led DevOps and GenAI initiatives on Amdocs' enterprise catalog management platform, serving Vodafone Germany as a key customer for 6+ months. Took ownership of complex tasks, led a team, and built monitoring dashboards, automation pipelines, AI-powered tools, and self-service DevOps solutions. Recognized by VP & Head of R&D for outstanding contributions. Finalist in the Vodafone Germany AI Hackathon.

Associate Consultant at Infosys, Apr 2021 - Mar 2022 · 1 yr, Pune Division, Delivered cloud and DevOps solutions on Azure for one of the world's largest global financial services firms. Gained deep experience in enterprise-grade infrastructure, security-first cloud environments, and consulting best practices at scale.

Software Engineer at Agiliad, Feb 2019 - Apr 2021 · 2 yrs 3 mos, Pune Division, Built and managed cloud infrastructure. Designed CI/CD pipelines, containerized applications with Docker, and orchestrated deployments across managed Kubernetes services (EKS, AKS, GKE) on multiple cloud providers.

Education

Post Graduation Diploma in Advance Computing, Centre for Development of Advanced Computing (C-DAC)

Bachelor of Engineering - BE, Computer Science, Savitribai Phule Pune University