Product Manager @ Victoria's Secret | CSPO Certified | Digital Transformation



Bengaluru, Karnataka, India
Bengaluru, Karnataka, India






Bachelor's of Engineering, Information Science & Technology
Acharya
High School, Computer and Information Sciences, General
B.D. Public School
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Work experience in Data Analysis, Design, Implementation and Support of Business Intelligence tools like Power BI. Experience using Power BI, Advanced MS Excel, and SQL Server
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Product Manager at Victoria’s Secret & Co., Mar 2023 - Present · 3 yrs 6 mos, Drove digital transformation of in-store checkout by delivering Mobile POS on iOS and Windows POS across 350+ stores with over 1.5K registers, replacing legacy Oracle systems with agile, intuitive, and feature-rich platforms. Defined and executed a business case to reduce checkout complexity, accelerate transactions, and increase conversion rate and AOV through enhanced associate tools and customer experiences. Delivered MVPs in phased rollouts; enabled 50% reduction in transaction time, contributing to over $2M in revenue impact and a 3–5% increase in overall store revenue post-implementation. Led BRD, PRD, and wireframe development; partnered with design (via Figma) and engineering to deliver a consistent UI/UX across platforms and device types. Worked cross-functionally with payment vendors to integrate secure, seamless payments into the Omni Mobile POS solution. Supported omnichannel retail by building and integrating backend APIs for store and online sales, enabling ship-from-store and hybrid fulfillment. Used JIRA and Confluence to manage sprints, backlog, and documentation in a fully Agile environment; led sprint planning and tracked progress via defined KPIs. Collaborated with store operations and field teams to gather feedback, prioritize fixes, and roll out enhancements for improved associate workflows. Measured success through metrics such as CSAT, NPS, and store performance KPIs, tying customer satisfaction directly to product outcomes.
Product Analyst | Digital Data at Victoria’s Secret & Co., Aug 2022 - Mar 2025 · 2 yrs 8 mos
Associate Analyst - Knowledge Services at Infosys BPM, Dec 2018 - Aug 2022 · 3 yrs 9 mos, Bengaluru, Karnataka, India, Working experience in Data Analysis, Design, Implementation and Support of Business Intelligence tools like Power BI. Integral part of Infosys Digital Transformation Services for Business Development. Experience in Data Extraction, Transformation and Loading from source to target system using SSMS and SSDT. Experience using Power BI, Power Automate, Advanced MS Excel, and SQL Server Management Studio Design, develop and deploy the reports and dashboards in Power BI. Experience using Power BI with DAX query, Multiple Data Sources, ETL and Relationships of data Created and Published interactive Dashboards for various clients from Telcom, Insurance and Human Resource domain. Experience handling End to End Power BI Projects and managing Data Warehousing.
Management Trainee | Talent Acquisition at Sunrise Systems, Inc., Aug 2017 - Nov 2018 · 1 yr 4 mos, Bengaluru, Karnataka, India, Worked as a Sourcer and used popular job boards/ATS applying sourcing strategies for finding the right talent for the job opening. Posted different jobs on indeed, LinkedIn and CareerBuilder to attract the job-hunting candidates. Served as a link between clients and candidates by handling queries, interpreting and provided proper feedbacks in a timely manner. Handled Engineering and non- Engineering requirements for fortune 500 companies. Achieved weekly, monthly and quarterly targets maintaining performance consistency. Used Advanced Excel to create and view data metrics for the candidates by using Pivot table. Hands-on working experience using MS Word, MS PowerPoint, MS Excel and MS Outlook.
Bachelor's of Engineering, Information Science & Technology, Acharya
High School, Computer and Information Sciences, General, B.D. Public School