Headline

🎯 Certified Scrum Master | SAFe 6.0 | 14+ Yrs IT, 5+ Yrs Agile Delivery | 🏦 UK Banking | 🚀 PI Planning | Jira, Jira Align, Azure DevOps | 📊 Agile Metrics | 🤝 Stakeholder Management

About

🎯 Scrum Master who helps banking teams deliver on time, with fewer surprises. I have 14+ years in IT, including 5+ years leading Agile and SAFe delivery for a large UK banking client. Today I lead 2 cross-functional Scrum teams and work closely with Product Owners, Product Management, Engineering, QA, DevOps and RTEs. 📈 Results I have delivered ✔ 90%+ Sprint Goal predictability ✔ 20% fewer recurring blockers ✔ 15% better flow efficiency by using Kanban (WIP limits, pull-based flow, cycle-time analysis) ✔ 20% less manual reporting effort using AI tools (Copilot, Rovo, ChatGPT) 🔹 What I do Run Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives and Backlog Refinement Facilitate SAFe events: PI Planning, Scrum of Scrums, ART coordination and Inspect & Adapt Find and resolve risks, dependencies and blockers early, including cross-team dependencies Coach teams, Product Owners and stakeholders on Scrum, SAFe, Kanban and Lean-Agile Give leaders clear delivery visibility with Jira and Confluence dashboards: velocity, cycle time, lead time, throughput and CFDs 🔄 Business transitions Before Agile, I worked in operations leadership and business analytics. I led 5+ teams and built Power BI dashboards. This gave me strong experience in business transitions: process and knowledge transfer, transition planning, and keeping operations steady during change. 🏦 Domain UK banking and financial services. My main project is a digital platform for managing and resolving loan finance commission complaints. 🛠 Tools Jira, Confluence, Jira Align, Azure DevOps, Rally, ServiceNow, Power BI, SQL, Jenkins, GitHub, GitLab, CI/CD, Miro 🎓 Certifications Professional Scrum Master I (PSM I) – Scrum.org AI-Empowered SAFe® 6.0 Scrum Master (SSM) – Scaled Agile, Inc. Kanban Practitioner – HelloSM Scrum Master Accelerator – HelloSM 📩 Open to Scrum Master and Agile delivery roles in Bengaluru (Pune and Hyderabad too). Email: avsujay.v@gmail.com | Phone: +91 73383 07907

Location

Bengaluru

AI stack

claude code

github copilot

notebooklm

ChatGPT

Microsoft Copilot

Work experience

Scrum Master at Concentrix, May 2021 - Present · 5 yrs 7 mos, Bengaluru, Karnataka, India, Certified Scrum Master with 14+ years of overall experience, including 5+ years leading Agile transformations, cross-functional teams, and end-to-end delivery of complex IT projects for a large UK banking client. Expertise in Scrum, SAFe, Kanban, Agile Coaching, Scrum ceremonies, PI Planning, Backlog Management, Release Management, Risk & Dependency Management, and Agile Delivery. Hands-on experience with Jira, Confluence, Jira Align, Azure DevOps, Rally, Power BI, SQL, and Agile dashboards. Strong stakeholder management and collaboration with Product Owners, Developers, QA, DevOps, Business Analysts, leadership teams, and client stakeholders. Proven ability to remove impediments, improve team productivity, drive Agile maturity, and deliver high-quality, value-driven products in complex enterprise and banking environments.

Business Analyst (Data & Reporting) at Concentrix Daksh Pvt. Ltd., Apr 2018 - Apr 2021 · 3 yrs 1 mo, Analysed business and operational data to identify trends, performance gaps, process improvement opportunities and key business insights. Gathered and translated business requirements into clear data analysis, reporting and dashboard requirements. Developed and maintained reports and dashboards to provide visibility into business performance, operational metrics and key trends. Performed data validation, analysis and reconciliation to ensure the accuracy, consistency and reliability of reports and insights. Collaborated with stakeholders and cross-functional teams to understand business challenges, identify process gaps and support continuous improvement and data-driven decision-making.

Operations Analyst Team Lead at Concentrix Daksh Pvt. Ltd., Apr 2012 - Mar 2018 · 6 yrs, Managed and led 5+ cross-skilled teams, ensuring effective coordination, resource utilization and achievement of business targets. Led day-to-day service delivery operations, monitoring team performance and workflow to ensure operational efficiency and smooth delivery. Monitored key performance metrics, identified performance gaps, and implemented process improvements to enhance service delivery and team productivity. Managed operational risks, issues and escalations while coaching team members through training, cross-training and knowledge-sharing initiatives to improve performance and continuous improvement.

Education

Bachelor's Degree, Business Analytics, University of Mysore