Headline

Transaction Processor @ Concentrix

About

A graduate of Heritage Institute of Technology with a Master of Computer Applications, specializing in computer programming and specific applications. Currently contributing as a Transaction Processor at Concentrix, focusing on processing and validating high-volume financial and customer transactions with a high level of accuracy. Proficient Excel tools to analyze transaction patterns and maintain detailed productivity and workflow metrics. At Concentrix, collaborated with team leads to enhance process efficiency, successfully reducing defects through improved workflows. Supports internal MIS reporting, compliance, and audits by ensuring data quality with a keen eye for detail. Motivated to leverage technical expertise and analytical skills to drive impactful solutions while fostering collaborative teamwork and continuous improvement within the organization.

Location

Kaliachak-II

Work experience

Transaction Processor at Concentrix, Jan 2025 - Present · 1 yr 6 mos, • Process and validate high-volume financial/customer transactions with accuracy. • Perform daily data checks, resolve inconsistencies, and escalate anomalies to improve data quality. • Create and maintain daily/weekly Excel reports tracking productivity, defects, and workflow metrics. • Utilize Excel to analyze transaction patterns. • Support internal MIS reporting, audits, and compliance. • Collaborated with team leads to implement process improvements, reducing defects.

Education

Master of Computer Applications, Computer Programming, Specific Applications, Heritage Institute of Technology

Bachelor of Computer Applications, Computer Programming, Specific Applications, Kharagpur College