Headline

SRE & DevOps Engineer | Kubernetes • Terraform • Grafana • AWS • Azure • GCP | Python | CI/CD | Ansible | 98% SLA |

About

SRE & DevOps Engineer with 4 years of hands-on experience architecting resilient, observable and automated cloud-native infrastructure across AWS, Azure and GCP. I specialize in building self-healing infrastructure, eliminating toil through intelligent automation, and driving operational excellence at scale across multi-cloud environments. I work with: Orchestration: Kubernetes, Helm, Docker Infrastructure: Terraform, Ansible, IaC Observability: Grafana, Prometheus, Splunk, AlertManager, PagerDuty Cloud Platforms: AWS, Azure, GCP CI/CD: Jenkins, GitHub Actions, GitLab CI Identity & Access: Okta, Azure AD, IAM, MFA, SSO, SCIM Scripting: Python, Bash, PowerShell Key Achievements: 98% SLA adherence across APAC and NA client environments 40% MTTR reduction through Python and Bash automation 75% faster onboarding through Okta and Azure AD automation 30+ SOPs authored boosting First Contact Resolution by 40% Passionate about building infrastructure that never sleeps, incidents that resolve themselves, and systems that scale effortlessly. Open to Site Reliability Engineer, DevOps Engineer, Cloud Infrastructure Engineer and Platform Engineer roles in Bangalore or Remote.

Location

Bengaluru

Work experience

SRE & DevOps Engineer at ITthreesixty-five, Aug 2024 - Present · 2 yrs 2 mos, Bengaluru, Karnataka, India, Maintained 98% SLA adherence across APAC and NA client environments on AWS, Azure, and GCP. Built Grafana + Prometheus + Ansible observability platform with real-time alerting and automated incident remediation. Reduced MTTR by 40% through Python and Bash automation of firewall rules and log pipeline management. Managed CI/CD pipelines and Kubernetes workloads supporting enterprise SaaS deployments. Automated Okta and Azure AD identity lifecycle cutting onboarding time by 75%. Authored 30+ operational SOPs boosting First Contact Resolution by 40% and enabling self-healing incident response. Deployed Grafana + Prometheus stack with AlertManager routing to PagerDuty and Slack across multi-cloud environments.

System Administrator at Ollion, Dec 2023 - Aug 2024 · 9 mos, Pune District, Maharashtra, India, Delivered multi-cloud infrastructure support across AWS, Azure and GCP for enterprise clients. Built Python and Bash automation suite for REST API triage reducing MTTR by 40% within 3 months. Managed Kubernetes workloads and CI/CD pipelines for enterprise SaaS platform deployments. Conducted access audits improving compliance posture and reducing privilege drift across environments.

IT Infrastructure Engineer at Paytm, Mar 2021 - May 2022 · 1 yr 3 mos, Bengaluru, Karnataka, India, Maintained endpoint and infrastructure reliability for 1,000+ employee ecosystem across Windows and macOS environments. Automated firewall operations and system hardening reducing error rates by 65%. Designed structured onboarding workflows strengthening compliance and reducing provisioning time.

Education

Bachelor of Applied Science - BASc, Computer and Information Sciences and Support Services, Kalinga University, Raipur