"Dedicated Assistant Floor Manager | Driving Operational Excellence and Team Success"

Pune, Maharashtra, India

Master of Arts - MA, Economics
shivaji university, kolhapur
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Dynamic and results-oriented Assistant Floor Manager with over 2 years of experience in fast-paced BPO and finance environments. Proven track record in streamlining operations, enhancing team performance, and delivering exceptional customer service. Adept at managing diverse teams, optimizing workflows, and driving process improvements to increase efficiency and reduce costs. Key Achievements: - Successfully led a team of 250+ employees, achieving a 20% increase in productivity and a 30% reduction in operational costs. - Implemented innovative training programs that enhanced employee skills and performance metrics. - Fostered a culture of continuous improvement, leading to a significant improvement in customer satisfaction ratings. Skills: - Team Leadership & Development - Operational Management - Process Optimization - Budget Management Passionate about leveraging my expertise to contribute to the success of a forward-thinking organization. Committed to excellence, I continuously seek opportunities to learn and take on new challenges.
Pune District
Assistant Floor Manager at Armeka, Jun 2022 - Present · 4 yrs 1 mo, Pune, Maharashtra, India, Responsibilities - Team Leadership & Development - Operational Management - Process Optimization - Budget Management - Customer Service Excellence
Master of Arts - MA, Economics, shivaji university, kolhapur