---
title: "Suhani Khanna - Senior Associate in Greater Delhi Area | Tal"
description: "Meet Suhani Khanna, Turning challenges into opportunities with customer delight ☺️ based in Greater Delhi Area."
image: "https://tal.club/meet/suhani-khanna/share-image"
---

# Suhani Khanna on Tal

## Headline

Turning challenges into opportunities with customer delight ☺️

## Location

Greater Delhi Area

## Work experience

Senior Associate at WNS, Oct 2025 \- Present · 8 mos, Managed B2B client interactions and assisted business owners in onboarding and account verification processes\. • Provided support for Stripe account operations, payment issues, and business escalations\. • Helped businesses collaborate with Stripe and enroll in startup partnership programs\. • Built and maintained long\-term professional relationships with clients through proactive support\.

Customer Service Associate at Teleperformance, Apr 2024 \- Oct 2025 · 1 yr 7 mos, Gurugram, Haryana, India, Skilled in effectively communicating with hotel staff and guests simultaneously to get their requests fulfilled\. Specialist in addressing guests complaints and providing a resolution according to company norms\. Connecting with on site reservation team in US to help guests over chat\. Skilled in handling more than 2 chats simultaneously\.

Travel Specialist at IGT Solutions, Oct 2022 \- Jan 2024 · 1 yr 4 mos, Gurugram, Haryana, India, Proficient in handling diverse customer queries at Radisson hotel groups\. Assisted them with room reservation, complaints, rate quotations and festive offers\. My forte area was upselling of prevailing services Audited calls and emails of my colleagues to improve the quality \. Proposed a standard email draft to be used for complaints resolutions and reservation cofirmation\. Provided floor support to the new batches\.

[View the original profile](https://tal.club/meet/suhani-khanna)

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