Headline

Founder, Butter Money | Building India’s AI-native Mortgage OS | ex-Jupiter Money, ISB

About

India digitised payments and credit. I'm doing it for mortgages - the largest, most broken consumer financial decision in the country. It started personally. I bought my dream home, then spent 100+ hours, 60+ emails, and an RBI ombudsman complaint to get one loan disbursed. After 200+ homebuyer interviews, I knew it wasn't just me - India's home-loan journey is broken for nearly everyone. Opaque eligibility, no way to compare 30+ banks, broker-led, 45+ day disbursals, a third of buyers dropping out. So I founded Butter Money: India's AI-native Mortgage OS, making home loans Buttery Smooth. Investors, banking partners, and operators who believe Indian mortgages are due for reinvention - let's talk. suhail@butter.money ---------------------------------------------------------------------------------------------------------------- Previously, a decade as an innovative and strategic leader, I've cultivated a diverse skill set spanning strategy, operations, program and product management across a spectrum of organizations - from prestigious management consulting practices to Fortune 500 giants and dynamic early-stage startups. Throughout my career, I've been instrumental in navigating and executing complex projects, from inception to fruition, consistently delivering impactful results and driving sustainable growth across various industries. Previously, I worked with Jupiter Money, spearheading their customer experience and product (VKYC and Account services) teams. I not only setup the CX practice (0 to 1) at Jupiter, but also launched and led Jupiter’s NPS program, defined the help center strategy and introduced multiple customer support process excellence initiatives. Prior to it, I worked at ADP leading the charge in enhancing customer experience within the Compliance Solutions practice, implementing innovative strategies and product initiatives that significantly improved NPS and streamlined operations Before transitioning into leadership roles, my journey began as a management consultant. I served as Senior Consultant with Samagra Development Associates, and pre-MBA, as a Consultant with Deloitte Consulting. At Samagra, I advised and implemented projects for Govt. of Haryana, particularly Haryana’s scheme and service delivery platform - Saral. My approach centers on a commitment to high ownership and structured thinking, guiding teams through strategic formulation, seamless execution, and tangible outcomes.

Location

Bengaluru

Work experience

Founder at Butter Money, Dec 2024 - Present · 1 yr 9 mos, On-site, Leading Butter Money - India’s first AI-led digital mortgage platform — with a mission to make home loans transparent, effortless, and fast. Spearheading business growth across: • Sales & distribution • Partnerships • Fundraising & investor relations Butter Money enables superfast disbursals, fully digital onboarding, and personalised offers across 30+ banks — transforming the broken mortgage journey for India’s homebuyers.

Antler Entrepreneur in Residence at Antler, Aug 2024 - Nov 2024 · 4 mos, Bengaluru South, Karnataka, India

Senior Technical Program Manager at AiDASH, Jul 2024 - Aug 2024 · 2 mos, Bengaluru, Karnataka, India, • Spearheaded technical program management for AiDash, enhancing customer experience for 150+ global clients in utilities and infrastructure. • Designed a comprehensive program that reduced R&D support tickets by 20-40% during product rollouts, boosting team credibility. • Established a robust governance framework using OKR-based goal setting and performance metrics, ensuring cross-functional alignment.

Founder at TurboCap, Apr 2024 - Jul 2024 · 4 mos, Founded an MSME-lending venture. Validated the model and built early distribution before redirecting focus to the larger mortgage opportunity

Founder | Strategy, Operations and Product Consultant | SMBs & Early Stage Start-Ups at Hanoch Consulting, Jan 2024 - Apr 2024 · 4 mos, Bengaluru, Karnataka, India, Working with SMBs, Startups and MSME SaaS companies to solve their business, product and operations problems with strategic, outcome oriented and systemic interventions. Undertake projects that directly impact top line on an End to End basis with outcome realisation.

Education

Master of Business Administration (MBA), Marketing and Strategy Management, Indian School of Business

International Exchange (Intercambio), MBA, IPADE Business School