---
title: "Sugandha Rana - Territory Manager in New Delhi | Tal"
description: "Meet Sugandha Rana, Operations Manager | Remote & Hybrid | Logistics | Last-Mile | SLA | Lean Six Sigma Green Belt | Open to Work based in New Delhi. AI stack includes Gamma, Glean, and OpenRouter."
image: "https://tal.club/meet/sugandha-rana/share-image"
---

# Sugandha Rana on Tal

## Headline

Operations Manager \| Remote & Hybrid \| Logistics \| Last\-Mile \| SLA \| Lean Six Sigma Green Belt \| Open to Work

## About

Operations leader with 10\+ years driving service excellence across logistics, last\-mile delivery, and telecom operations — consistently meeting or exceeding SLAs while optimising cost and team performance\. I specialise in leading and motivating high\-performing teams, managing vendor relationships, and implementing continuous improvement through Lean Six Sigma \(Green Belt\)\. My experience spans Amazon Transport Services, Bharti Airtel, and retail operations — with a track record of cutting delivery cycle time by 20%, improving employee engagement by 25%, and reducing customer escalations by 30%\. Core strengths: Operations Management \| SLA & KPI Management \| Team Leadership \| Vendor & Facility Management \| Budget Optimisation \| Training & People Development \| H&S Compliance \| Logistics \| Supply Chain \| Lean Six Sigma Currently seeking remote\-first Operations Manager roles across India\. Open to hybrid roles in Delhi, Noida, Ghaziabad, Dehradun and pan\-India opportunities\.

## Location

New Delhi

## AI stack

Gamma

Glean

OpenRouter

## Work experience

Territory Manager at Bharti Airtel Limited\., Broadband & Telephone Services, Mysore, Dec 2024 \- Apr 2025 · 5 mos

Team Lead at Amazon, Jul 2021 \- Dec 2024 · 3 yrs 6 mos, Ghaziabad, Uttar Pradesh, India

Retail Store Manager at IFFCO Kisan Sanchar Limited, Oct 2019 \- Oct 2020 · 1 yr 1 mo, New Delhi, Delhi, India, Retail Store Manager

Retail Assistant at Bharti Airtel, Sep 2017 \- Sep 2019 · 2 yrs 1 mo, Ghaziabad, Uttar Pradesh, India

Assistant Manager at KS Solutions, Apr 2015 \- Feb 2017 · 1 yr 11 mos, New Delhi, Delhi, India

## Education

Master of Business Administration \(MBA\), Maharaja Agrasen Institute Of Technology, Delhi

Bachelor of Science \(B\.Sc\.\), Chaudhary Charan Singh University

[View the original profile](https://tal.club/meet/sugandha-rana)

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